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Felt a bit strange not to see any other guests. Once we saw men watching us from window, while we were at the pool and then couple guests at the breakfast. And that’s all during 3 days.
Service was great, room amenities, organic compliments, spa,...More
I almost do not want to share this review because I want the place to myself. Very few guests. Almost none during the week. If you want to feel like royalty then come in the week as you will feel like a king in your...More
LOVE all of these!!
a) Service & warmth of staffs
Response time via email correspondences are very prompt.
Service starts upon my car parked at the parking. I am flattered!
Check In was a breeze.
From the chauffeur / butler / front office desk to...More
- the staff at the entrance checked our booking confirmation and notify that our booking from expedia is confirmed. (I did my booking through Hotels.com, I thought it was just a small overlook but later it turned into a problem. I will come...More
This place is definitely for those who wish to relax and to be away from the bustling town and noises.. this hotel is famous for its organic philosophy this from the towels, shampoo and etc is organic.i spent only a night here for my husband...More
1 Thank kuneswarys2016
Response from PRComm, The Chateau Team at The Chateau Spa & Organic Wellness ResortResponded 19 January 2018
Thanks for taking the time to write your review about our resort. We are glad that you enjoyed your stay with us and experienced our staff hospitality. We are happy to hear that you appreciate our personalize customer service, spa treatment and organic amenities...More
Response from sarahpP5915GT | Reviewed this property |
Hi! Honestly I really don't know how much it cost from KLIA to .the Chateau. We used their transportation it cost us MYR 540.00 The driver pick us up from our hotel in Kualu Lumpur not from KLIA. But I am sure taking Uber... More
Hi! Honestly I really don't know how much it cost from KLIA to .the Chateau. We used their transportation it cost us MYR 540.00 The driver pick us up from our hotel in Kualu Lumpur not from KLIA. But I am sure taking Uber is a lot cheaper based to our experience in Malaysia. But we really enjoyed the ride taking their transportation, The hotel is quite far from the airport so taking their transportation was convenient, comfortable and gave us peace of mind.There is a taxi ticket counter before you exit at the airport arrival. You tell them you are going to the Chateau or show your reservation so they know the exact address. You pay your taxi fare right there. Make sure you have your receipt and show it to the taxi driver. He will take you to the address printed in your receipt This way the driver cannot over charge you and already paid.I hope this information will help you and enjoy your trip.