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Crowne Plaza Foster City - San Mateo

437 reviews
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Traveller (128)
Room & Suite (94)
Dining (20)
Overview
  • Excellent24%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“bay area”(26 reviews)
“airport shuttle”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Dec 24Dec 25
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1 room, 2 adults, 0 children
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Reviews (437)Write a Review
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1 - 5 of 409 reviews
Reviewed 4 weeks ago

I stayed at the crown plaza once before and thought maybe it was a bad day. This is my second visit here, and my last visit. From the front desk to the room to the diner, one disappoint after another. The front desk staff were...More

1  Thank Cece S
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 2 weeks ago

Hi Cece S, Thank you for leaving us your feedback and for being a repeat guest at our hotel. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard...More

Hotel's Favourite
Reviewed 25 September 2017

One night stay at this location, usually stay very close to SFO, but Crowne had good prices, so decide to give it a try. Happy that I did, very nice rooms (recently renovated). Staff was wonderful and attentive. Plenty of parking and you can walk...More

Thank Teddy_and_Bat
Reviewed 5 weeks ago

This is an older property but offers many amenities to weary travelers. This is a very clean and well run hotel. The front desk could not have offered better service. The room was CLEAN, the bed was truly one of the most comfortable that I...More

Thank az680
Reviewed 26 October 2017 via mobile

Stayed two nights. Check in was seamless and my membership level was recognized fast. Hotel decor ( being in the us) was fairly good, but nothing compared to European light and modern style. Service was very good and very friendly and attentive. Bar area and...More

1  Thank johan M
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 4 weeks ago

Dear johan M, Thank you for choosing Crowne Plaza Foster City-San Mateo and for sharing your impressions with us. I would like to start by apologizing to you for not meeting your expectations regarding our lounge area and the security in the separate hotel tower....More

Reviewed 23 October 2017 via mobile

So... the bed was super comfortable and after I moved from the room on the freeway it was quiet BUT it didn’t seem overly clean, the temperature was either too hot or too cold, staff weren’t particularly friendly. I requested express checked out and a...More

1  Thank micilou
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 7 November 2017

Hi micilou, Thank you for taking the time to share your recent experience at our hotel. While we are glad that you were pleased with the bed's level of comfort including our location serving its purpose for your travel needs, it is regrettable that the...More

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Traveller (128)
Room & Suite (94)
Dining (20)
Pool & Beach (3)
Hotel & Grounds (81)
Bathroom (11)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$137 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$137 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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