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Crowne Plaza Foster City - San Mateo

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Traveller (136)
Room & Suite (105)
Dining (20)
Overview
  • Excellent24%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“airport shuttle”(15 reviews)
“business stay”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Foster City - San Mateo
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Offers from Crowne Plaza Foster City - San Mateo
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Rooms
Jul. 29Jul. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (449)
There are newer reviews for Crowne Plaza Foster City - San Mateo
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11 - 15 of 420 reviews
Reviewed December 19, 2017

Whilst I enjoyed the hotel overall (and I have stayed at this hotel regularly during the last few year), my latest stay was somewhat ruined by the loud piped Christmas music played throughout the night. I was on the third floor and could hear every...More

Thank happyemailer
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded January 3, 2018

Hi happyemailer, Thank you for continuously choosing to stay with us. I am glad to know that you are more than satisfied with our cleanliness and location. I regret that your visit was not a total success because of the poor sound insulation of the...More

Reviewed November 11, 2017

I stayed at the crown plaza once before and thought maybe it was a bad day. This is my second visit here, and my last visit. From the front desk to the room to the diner, one disappoint after another. The front desk staff were...More

1  Thank Cece S
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded November 26, 2017

Hi Cece S, Thank you for leaving us your feedback and for being a repeat guest at our hotel. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard...More

Reviewed November 8, 2017

This is an older property but offers many amenities to weary travelers. This is a very clean and well run hotel. The front desk could not have offered better service. The room was CLEAN, the bed was truly one of the most comfortable that I...More

Thank az680
Reviewed October 26, 2017 via mobile

Stayed two nights. Check in was seamless and my membership level was recognized fast. Hotel decor ( being in the us) was fairly good, but nothing compared to European light and modern style. Service was very good and very friendly and attentive. Bar area and...More

2  Thank johan M
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded November 12, 2017

Dear johan M, Thank you for choosing Crowne Plaza Foster City-San Mateo and for sharing your impressions with us. I would like to start by apologizing to you for not meeting your expectations regarding our lounge area and the security in the separate hotel tower....More

Reviewed October 23, 2017 via mobile

So... the bed was super comfortable and after I moved from the room on the freeway it was quiet BUT it didn’t seem overly clean, the temperature was either too hot or too cold, staff weren’t particularly friendly. I requested express checked out and a...More

1  Thank micilou
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded November 7, 2017

Hi micilou, Thank you for taking the time to share your recent experience at our hotel. While we are glad that you were pleased with the bed's level of comfort including our location serving its purpose for your travel needs, it is regrettable that the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$152 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$152 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (136)
Room & Suite (105)
Dining (20)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lys1315
August 23, 2015|
AnswerShow all 2 answers
Response from CrownePlazaFC | Property representative |
Most of the suites have pull out sofa couches. There is no additional charge for sofa sleepers.
0
Votes
cruiser7
August 15, 2015|
AnswerShow all 5 answers
Response from Sara H | Reviewed this property |
I took the courtesy shuttle from the Crowne Plaza to the airport. Then the BART into San Francisco.
0
Votes
Room Tips
"Avoid rooms at the front of the hotel"
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"Might want to rethink this hotel."
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"We were upgraded to a presidential suite and everything was perfect."
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"higher is better, i got a good view of everything from my room!"
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