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Crowne Plaza Foster City - San Mateo

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Crowne Plaza Foster City - San Mateo
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416 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Los Angeles
Reviewed 18 October 2016

Located right by the beautiful bay, but don't expect to see it. Views from this hotel include the parking lot, the street, the freeway. For the first 30 hours of our 48 hours we couldn't get over the smell of bleach that inhabits the lobby and hallways. We couldn't eat there, again the bleach smell. We booked this hotel based...

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Helpful?
Thank seehoustonlosAngeles
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear seehoustonlosAngeles, Thank you for your stay and for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. It is regrettable you did not enjoy your stay at our property. We take our guest comments very seriously...

Reviewed 7 October 2016

We travelled on an extended family vacation. Didn't feel like dealing with rental houses to took up 4 rooms at the Crowne Plaza. Great hotel staff. Easy driving to various area in SFO area. Rooms and bathrooms were clean. Breakfast was pricey for 12 people. Overall positive experience

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Helpful?
Thank Darshana5
Pinconning, Michigan
Reviewed 10 September 2016

I was trying to decide where to stay after arriving at SFO, and decided to head south. I ended up here after booking on Hotwire. The hotel was fine, there was no charge for parking. The front desk staff was nice, and the hotel had an interesting setup (with a waterfall). The room was clean and comfortable. The wifi also...

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Helpful?
Thank gittinsj
London, United Kingdom
Reviewed 1 September 2016

Room was clean with a decent bathroom. The walls were a little thin if you have loud neighbours in the adjacent. Wifi was OK but could slow down at times but it was possible to work from the room when needed. The restaurant in the hotel was nice enough and there was a small gym which was handy. The pool...

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Helpful?
Thank Alpagot
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Alpagot, Thank you for choosing to stay with us and writing a review. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the clean room accommodation, nice onsite restaurant and fitness facilities as well as the lively ambiance at the bar. Your comments regarding the intermittent internet...

Everett, Washington
Reviewed 23 August 2016

We stayed 1 night so my wife could attend a High School reunion. The room was very comfortable, clean and quite. We didn't take advantage of the on premises restaurant but the buffet Saturday morning looked really good. The hotel is in a great location right off the Freeway and not too far from the airport. I would definitely stay...

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Thank Sid344
Reviewed 15 August 2016 via mobile

Stayed here 2 nights for business. Chose hotel for free shuttle service to/from airport and Burlingame. Called ahead an hour before landing to be told by front desk to call back when I got landed and at shuttle stop. I subsequently called an hour later from shuttle stop whereby front desk did not answer phones for almost an hour. I...

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1Thank travelinclassgirl
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear travelinclassgirl, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our shuttle service, staff and facilities. Your...

Texas
Reviewed 5 August 2016

The room, amenities and service were top notch and the best I have experienced in a while. There are two restaurants along with a great place to catch any one of a number of baseball games on many tv's in the bar. Foe those eating gluten free the restaurant offers a few options but not many. Rooms are spacious and...

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Thank GRO3
Bengaluru, India
Reviewed 27 July 2016

I was provided accommodation at this hotel by Southwest airlines when my flight was cancelled and I had to stay overnight at SFO. At first glance, the hotel seemed fine. The front desk was prompt but no one helped us carry our bags to the room. Alas! Anyway, the room given to us was spacious and clean. The bathroom floor...

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Helpful?
Thank JohnJethi
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear JohnJethi, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to know that you were satisfied with the cleanliness and space of the room received. However, we sincerely apologize if we fell short of your expectations on the level...

Reviewed 24 July 2016

It was a standard business hotel. I stayed here once in April 2016 and then again in May 2016. You can tell that since I have stayed at this hotel more than once, it meets my requirements for business travel. The room for comfortable and clean. There were lots of outlets to charge my two cell phones, two tablets, and...

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Thank TraveltheGlobe09
Houston, Texas
Reviewed 24 July 2016

Stayed here for a long weekend. Restaurants within walking distance. Close to airport. Rooms comfy. Renovated two years ago. Great front desk agents. Very helpful. Shuttle to SFO. Can take shuttle back to airport and catch BART to downtown avoiding trying to park in a congested area.

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Thank Barbeegirl47

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Foster City-San Mateo is the leading event destination with16,000 square feet of meeting space on the San Francisco Peninsula. Designed with a sky-lit atrium and innovative services for business and vacation, our Foster City hotel features contemporary-styled rooms and suites with luxury bedding, refrigerators, 37'' HDTVs and our Sleep Advantage Program. Enjoy lifestyle conveniences like our business center, complimentary Wi-Fi, indoor pool and hot tub, fitness center, and free shuttle to SFO. Savor California and Asian cuisine at our relaxing restaurants, including Café Florian and Toyko Village, and enjoy cocktails and nightlife at Clubhouse Bistro and the Chit Chat Lounge. Just 7 miles from San Francisco International Airport, we are minutes of Silicon Valley businesses and Bay Area attractions, golf courses, shopping centers and scenic coastal trails. We're less than 30 minutes from San Francisco, Golden Gate Bridge, Pier 39, Union Square and AT& T Park. ... more   less 

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Dr, Foster City, CA 94404-1173
Region: United States > California > Foster City
Price Range: $194 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Foster City - San Mateo staff and other travellers.
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Questions? Get answers from Crowne Plaza Foster City - San Mateo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor rooms, quiet and comfortable”
46tesse, 15 Dec 2016 | Read review
“Anything above 4th floor is considered Executive Suites. Have Gym there if interested”
Midnight_ECL, 26 Nov 2016 | Read review
“Get a room at the executive suite building including breakfast, its not much higher than regular rooms.”
BrooklyniteLA, 9 Nov 2016 | Read review
“Request a room on a high floor to avoid the sounds from the nightclub.”
AtlKev, 30 Oct 2016 | Read review
“Breakfast for a large family can get pricey”
Darshana5, 7 Oct 2016 | Read review
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