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I loved the high quality bed and bedding, especially the pillows which were soft but firm at the same time. The check in was smooth and quick, gym was 24 hours, and the airport shuttle, though infrequent, the driver was friendly and helpful. The hotel...More
Just spent one night before a long haul flight. Picked this hotel because of shopping options nearby. Location is pretty nice and as expected shopping options are great. Hotel is nice overall. Excellent breakfast, clean and spacious room, very friendly staff. Gym facilities is very...More
Let me first start off by saying, the quality of staff and personnel was A+, everyone i encountered from the front desk employees, to the cooks at the buffet and security staff were very pleasant, attentive and friendly! The hotel was clean collectively, my room...More
My wife and I spent 7 days/nights at this hotel on a recent trip to visit our daughter and son-in-law who have just had their first child. Conveniently situated, it took us all of 4 mins to get Uber cabs to collect us and take...More
Response from CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 22 May 2017
I'm glad overall you enjoyed you stay, and that someone from our management team was able to recover a less than exemplary experience. I appreciate you taking the time to leave such detailed feedback, and we will take everything you said into consideration as...More
Full service. Has a gym and a few restaurants. Shower heads are shoulder high and the tubs are made of a flimsy plastic so they feel like they are going to collapse under you. Temperature control in my room never works and it took quite...More
Thank Harris T
Response from CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 24 May 2017
Harris, I would like to start by apologizing to you for the inconveniences you faced during your stay. You're right, we are a full service hotel with free parking, free wifi, fitness and business center, swimming pool, a sushi restaurant, and a bar featuring several...More
Response from CrownePlazaFC | Property representative |
Hi A S,
Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
Hi A S,
Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be found at the departure level (both domestic & international), center island labeled "Hotel Courtesy Shuttles". If you miss or do not locate the shuttle, please give a call to the front desk 650-570-5700 for assistance.