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Crossland Economy Studios - Fresno - West

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Crossland Economy Studios - Fresno - West
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Economy Studios - Fresno - West
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Showing 61: English reviews
Bay Area SF
Reviewed 24 May 2015

The room was "OK" for the price especially if need a week or more with kitchen/etc....BUT- my husband, after going to get our luggage-came almost running back, had checked out and said we were leaving. Drug deals in the parking lot, shady people checking us out and then, as we were leaving, we saw many homeless men hanging out around...

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Helpful?
Thank funinthesunBayAreaSF
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. The incident you described is completely unacceptable, and we sincerely apologize for your experience. I discussed your comments with the team, and we are being more vigilant about the guests and people that are around the hotel. Thank you very much for bringing this to...

Tulare, California
Reviewed 20 May 2015

I was so disappointed with this hotel that I had to check out several rooms and made the discission not to expose my grandsond to this type of hotel. I believe by the rooms and the beige/white sheet that this was not what I was not this type of person. The room was dirty, chipped furniture old school tv's and...

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Helpful?
Thank Clora J
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet our company’s high standards. Please know that guest safety is our number one priority, and we will be taking steps to ensure...

Denver, Colorado
Reviewed 16 May 2015

Hotels pride themselves in friendly staff,so just saying the staff is great will not due,they are family I have been here two years and as other long term guests .They would not be here if it wasn't for the staff, When I was in the hospital they cared,called and wanted to make sure I was alright. Does Hilton,Marriott,or Best Western...

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Helpful?
Thank longtermtraveler_10
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you call this place home. I truly appreciate your kind comments regarding our staff and their exceptional customer service. I am thrilled we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We...

Fresno, California
Reviewed 19 February 2015

I had a wonderful time allaround!!! Crew, day/evening shift was amazing!!! Rose and all the night shift, day shift, day management was superior!!!! Rosa management displayed common curtisy and exquisite expertise!!

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Helpful?
Thank Robert R
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that the staff was amazing and helpful. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Los Angeles, California
Reviewed 27 October 2014 via mobile

This place is terrible. First, it is dirty and smelly. Second, the rooms are quite old. I can't even begin to list what is torn or chipped or stained. This place needs a refresh. Third, the other guests are very loud. This place with the price attracts a certain kind of crowd. I knew it when I stepped from my...

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Helpful?
2Thank Guy F
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that my staff provided you with such poor service. I discussed your comments with the team, and we are re-training and coaching on better service. As well, I...

Reviewed 19 September 2014

Worst experieneince in hotel travel ever. The poorest moral ive seen in a long time. False advertisment of rooms and room availability. Poorly trained staff. Inappropriate charges to my credit card. Unauthorized usr of my credit card .

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Helpful?
Thank turtlewalker99
Manager_11525, General Manager at Crossland Economy Studios - Fresno - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not pleased with your stay. I discussed your comments with our team and we will be implementing further training so your experience will not be...

Reviewed 15 June 2014

Fills up fast so hard to get some rooms. Clean and quiet. Hard to get some ammenities! No ice machine! Some Staff could be nicer. But I do like it there.close to shopping and some good local restraunts!

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Thank dewingme
Phoenix, Arizona
Reviewed 17 April 2014 via mobile

I believe if you want to find something wrong with a place, you will no matter where you go. This place was very nice and although somewhat worn provided a pleasant stay and experience for me. I really appreciate that there were usable utensils. After getting my room the front desk clerk called up to make sure everything was comfortable....

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Thank Burymyheartuk
Oakland, California
Reviewed 10 February 2014

This was my first stay at this property and I was not impressed. When I checked in and went to my room, the maintenance man was there replacing the HVAC unit. Well, OK it was a minor inconvenience. It only took him about 10 minutes. I tried the TV while I was waiting and it didn't work. I mentioned that...

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2Thank tjfsf12016
Reviewed 5 January 2014

The part of town looks pretty nice, and when you pull up to the hotel the same applies, but on further inspection you can clearly see people are living here because they most likely have no where else to go. I was put on the back side of the hotel. The parking lot is filled with cars from the 1980's,...

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1Thank NYC1945

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Fresno - West. We are located across the street from the Towne Square Shopping Center that is complete with many different dining and shopping options. Our property is just 15 minutes away from all the attractions and points of interest located in the Tower District of Fresno. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Fresno - West

Address: 3460 W. Shaw Ave., Fresno, CA 93711
Region: United States > California > Fresno
Price Range: $93 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Fresno - West 2*
Number of rooms: 129
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Also Known As:
Crossland Economy Studios Fresno Hotel Fresno
Extended Stay America Fresno
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Economy Studios - Fresno - West staff and other travellers.
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Questions? Get answers from Crossland Economy Studios - Fresno - West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the outside of a hotel is dirty you can best believe the rooms are the same and ask to view the room before checking in.”
cl0raj, 20 May 2015 | Read review
“I had a corner room which meant I only heard people above me. The staircase was between my room and the next so no noise from adjoining room.”
tjfsf12016, 10 Feb 2014 | Read review
“Front side of the hotel., facing Shaw.”
NYC1945, 5 Jan 2014 | Read review
“No fitness center and no pool.”
Tristarsbr, 31 Jul 2013 | Read review
“Don't stay on the 3rd floor as this is smoking and weather you smoke or not the neighbors fumes will migrate into your room”
858markp, 10 Jun 2013 | Read review
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