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All reviews waffles front desk staff the breakfast area rooms are large exercise room visiting family clean hotel san francisco complimentary breakfast business trip fresno area fresno state one night stay parking lot microwave property gym
While the hotel, rooms, lobby, etc. is exactly what you would normally expect from a Springhill Suites, the staff at the hotel is sub par. I was here with a group and they wouldn’t allow Anton to check in prior to their check in time....More
Date of stay: July 2018
1 Thank TheAVDude
Response from WestCoastHotelMngmnt, Manager at SpringHill Suites FresnoResponded July 30, 2018
Thank you for taking the time to review our property. We are so sorry that you experience didn't live up to your exceptions. That is not the kind of stay we want our guests to have. We have shared your comments with our...More
Tiny rooms that were falsely advertised as "suites"; they are smaller than standard rooms. Just a tiny partial partition between a small sitting area and the beds, making for cramped spaces around the beds.
Old shabby bedding. Plastic cups instead of glasses.
We paid $1400+...More
Date of stay: July 2018
1 Thank whatthehell123nono
Response from Ashley W, Manager at SpringHill Suites FresnoResponded August 2, 2018
Dear False advertising,
I would like to thank you for taking the time to review our property.
I do apologize that you were not satisfied with your accommodations. All of our rooms are studio suites, which are 25% larger than a standard hotel room. We...More
I’ve been frequenting this property for years. Not many choices in the dean sits close to a site location.
Let’s be real... the hot water takes 13-17 minutes to work on the fourth floor. I’ve brought this to the properties attention since 2015 and it’s...More
We get ready for bed and open up the couch and we find old bacon crumbs on the mattress with someone else's shorts. Disgusting!!! We find wholes in the sheets , and the blanket is very rough! I will never go back to the hotel...More
We flew from Boston to LA and drove directly to Sequoia National Park. We spent the night here on our way to Yosemite and it was a good option for our family. My priority was finding a clean, spacious hotel room with access to supermarket...More
Date of stay: June 2018
Response from Ashley W, Manager at SpringHill Suites FresnoResponded July 1, 2018
Dear Ruth M,
Thank you so much for taking the time to review the SpringHill Suites in Fresno. We hope you had a wonderful time in Yosemite. As you know we are just a short distance away from Yosemite, as well as Sequoia and Kings...More
The newly renovated SpringHill Suites Fresno hotel is designed to celebrate travel life. Set near the great skiing and snowboarding at Sierra Summit, and key destinations like Fresno State, Kaiser, St. Agnes …MoreMedical Center and Fresno Heart Hospital, stylish suites give you well-defined spaces for recharging, relaxing or connecting, with lots of flexible seating and a pullout sofa. Suites also include plush bedding, free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.