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Willow Tree Lodge

13 reviews
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Traveller (11)
Room & Suite (1)
Overview
  • Excellent15%
  • Very good15%
  • Average23%
  • Poor7%
  • Terrible40%
7 Jul 2017
“Bad service. Charged more than it should be + throw out our gear!!!!!”
9 Apr 2017
“REFUSED to let my family stay here”
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Kitchenette
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13)Write a Review
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1 - 5 of 12 reviews
Reviewed 7 July 2017

Very bad experience. We stayed three nights and the fourth night we were out until 2pm. They damp our gear( luggage, suitcases out of the room) We lost phone and charger etc.. The hotel never admit there are phones and charges etc... What's more, they...More

Thank xjnsl
Reviewed 9 April 2017 via mobile

My daughter was stranded in Southern California. I called this hotel to get her a room for the night. He hung up on me several times worst customer service ever. I would never stay here or let my family!!!!

Thank Glenn C
Reviewed 1 January 2017 via mobile

Such great people, my boyfriend and I always go. Super clean and surrounded by many restaurants and great places to visit. Disneyland is about 10 minutes away by car. I recommend this hotel 100 percent

Thank Deysi F
Reviewed 14 November 2016 via mobile

Do not stay here!!!! Absolute worst customer service I have ever encountered in my life! When I first checked in the man at the front desk interrogated me with questions asking me if I had any extra people staying with me even though I paid...More

1  Thank Corrine M
Reviewed 12 May 2016

I spent two nights here and was very happy with the place. It is a motel in Fullerton, with good access to shops and restaurants. There is a diner and Starbucks almost next door, and other food outlets, and shops such as Walmart and a...More

2  Thank J00ls39
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Details
Price range
US$74 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$74 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (11)
Room & Suite (1)
Questions & Answers
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Room Tips
"reserve around checkout times"
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"I guess closer to the office might help."
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"The rooms away from the boulevard are quiet."
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