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All reviews club level across the street front desk parking fee shuttle service starbucks coffee per day near disney pool and hot tub clean hotel disney shuttle laundry room after a long day spg target disneyland anaheim
We love it here. Disney is just a short bus ride away. We had a rental car, but just took the shuttle bus. Way easier!
The staff are friendly and professional. As always, Issack is our fav! Room was modern and clean. Wish there was...More
1 Thank NoAngst
Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded October 16, 2018
We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with Isaack and the rest of the...More
Me an my family recently stayed at this hotel an let me tell you we had the most awful experience me an oldest daughter are full of bed bug bites I am discourage I even brought up to the our platinum elite status an wasn’t...More
3 Thank Yazmine A
Response from Steve L, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded September 4, 2018
My sincere apologies for your recent stay at Sheraton Garden Grove-Anaheim South. Rest assure I have shared your comments with my staff members and corrective action has been taken. We pride ourselves on delivering outstanding service and upholding exceptional cleanliness standards. I value your feedback...More
We stayed for 5 nights and found the rooms to be large. At least our room - which was the standard room. (Although I did pass by a couple of rooms while housekeeping was cleaning and noticed those were smaller - it had a king...More
Response from Steve L, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded August 10, 2018
Thank you for taking the time to share your recent experience at the Sheraton Garden Grove - Anaheim South Hotel with us.
Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an...More
I am a lifetime platinum with Starwood hotels (now Marriott) because I am comfortable with the service and quality expected in properties like Sheraton. The Sheraton Garden Grove meets the high standards of Sheraton properties- it's clean, comfortable and has all the amenities one would...More
Thank Marcus K
Response from Steve L, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded July 10, 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Garden Grove - Anaheim South Hotel. It is always encouraging to hear positive feedback, particularly when it...More
My average review is only based on 3 nights and the bad luck we had to have a room next to a pretty... noisy family... the hotel in general is nice. Lady at the the check in desk was very professional and kind. The breakfast...More
Thank Nicolas H
Response from Steve L, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded June 20, 2018
Dear Nicolas H,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More
The shuttle runs every 30 min. It leaves on the 15 and 45 mark from the hotel and the 00 and 30 mark from Disneyland! We used it for 4 days and it was promt every time except once where it was 10 minutes late because one... More
The shuttle runs every 30 min. It leaves on the 15 and 45 mark from the hotel and the 00 and 30 mark from Disneyland! We used it for 4 days and it was promt every time except once where it was 10 minutes late because one of the shuttles broke down