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Residence Inn Anaheim Resort Area/Garden Grove

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Residence Inn Anaheim Resort Area\/Garden Grove
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1,374 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
12 reviews
3 hotel reviews
6 helpful votes
Reviewed 1 week ago via mobile

This property is old and in desperate need of refurbishment. The blankets are ripped, the furniture is all stained and banged up and the bathrooms are looking tired with rust stains. The staff is actually quite friendly and do their best. Breakfast is quite hearty, eggs, bacon or sausage and an assortment of fruit, waffles and juices. This hotel is...

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Walter M, Front Office Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you very much for your the time you have taken to complete your feedback for us. I want to thank you for being our guest, and at this time apologize for falling short of expectations, your feedback is greatly appreciated and will look into having your concerns addressed accordingly. Once again, thank you for your time, and for being...

Minocqua, Wisconsin
Reviewed 1 week ago

We had a great 5 week stay at this Residence Inn. I don't even know how to explain how good it was, it felt like a full service Marriott. The rooms were clean and quiet. Internet was fine. Breakfast was fantastic EVERY day which doesn't always happen at hotels this busy. The laundry room was the nicest I've ever seen...

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1Thank Cpccarly
Abuja, Nigeria
Reviewed 1 week ago via mobile

we did the disney thing with hubby and 3children(ages 6,3 and 1). Hotel staff were welcoming especially the young lady at the reception who went out of her way to make sure we're comfortable(wish I had written this earlier because I've forgotten her name) having travelled for over 20hours from Nigeria. We used the hotel disney shuttle,drivers were courteous and...

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1Thank dakotnne
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for sharing your review with us. I am very pleased to know you had a great stay with us and that having the kitchen in your suite helped make your stay with us a little more like home. Thank you for being our guest and I hope we may have the opportunity see you and your family again...

Dorset, United Kingdom
Reviewed 2 weeks ago

Hi, stayed here over the summer and it was okay; however there is room for improvement. First of all all the floors were dirty and needed hoovering. Now I understand it is a family hotel and is going to get messy but, but whilst staying there were quite a few occasions when the corridors were filthy with food everywhere. The...

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Helpful?
Thank Millii S
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for your review. I am sorry to hear we did not meet your expectations during your stay in the Summer of 2016. Your comments will be shared with our management staff to ensure that changes that were made to address the issues you noted from last year are still in place and still correcting the short comings you...

Reviewed 3 weeks ago via mobile

I was really pleased with our stay! My daughter has severe food allergies and Lourdes went ABOVE AND BEYOND to help us identify what she could and could not eat. She spent a lot of time with us and made our breakfast special!! Best service ever!! She was amazing!!! The hotel room was nice and well priced. My only concern...

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Helpful?
Thank Andrea B
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. I am pleased to hear that our staff went above and beyond to assist you with foods that were safe for your daughter. I am sorry, however, to hear that you experienced an issue with the dishes in the room. I want to assure you this will be addressed with the staff and corrected...

Phoenix, Arizona
Reviewed 4 weeks ago

We are staying at the Marriott Residence Inn for business and pleasure. When we were greeted by Alex at the front desk, he was very courteous, friendly and took great care of us. We booked a standard room for a couple of days and then switch to a two room suite after just a couple of days when our kids...

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Thank rdesoysa
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest and for sharing your review with us. I am very pleased to know our staff went above and beyond to ensure you and your party had an excellent stay with us. I appreciate the feedback on both employees and will be sure to share your comments with them and their respective managers. Thank you...

Reviewed 4 weeks ago via mobile

We came here for our Family Vacation to Disney Land and could not have asked for a more family friendly and comfortable experience. The breakfast always launches our day with a hearty meal and this trip the evening social has been the perfect light meal to end our day on. Great Job to "The mix" and Luis, as well as...

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Thank Troy J
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Troy J, thank you for being our guest. I am very pleased to know you enjoyed your time with us and that the hot breakfast helps to get you and your family through the day! I appreciate you taking a moment to recognize the efforts of some of our staff as well and want to assure you I will share...

Phoenix, Arizona
Reviewed 5 weeks ago via mobile

I could not have asked for better staff at the front desk with Alex, Keesha, Krystal and all the others too numerous to count...they are the best, including Walter and Haley. Everyone has made me feel at home. I would like to thank the entire team! This is very close to Disneyland, sometimes feels like summer camp in the dining...

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Thank Mary T
Moises A, General Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Mary T, Thank you so much for the review. I can't tell you how much I appreciate your kind words about our team. We hope to see you again soon. Chris D General Manager

Reviewed 14 February 2017 via mobile

We really enjoyed our stay, room was spacious , close to Disneyland, affordable. My only concern was that a family tried to break in to our room at 10 pm at night . They stated they had just checked in and were given our room. Checked with front desk but no one had been checked in. Security was prompt to...

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Helpful?
1Thank Rosa B
Moises A, General Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Rosa B, Thank you for taking the time to write a review about our hotel. I am sorry to hear that someone tried to get into your room. The safety of our guests is very important to us. I will be reviewing this situation with my team to ensure this has been addressed. This is not normal at our hotel...

Philadelphia, Pennsylvania
Reviewed 12 February 2017 via mobile

The hotel was good overall with average facilities expected of RI. Staff was outstanding. Temp control was average but not too bad. We got a suite and it was nicely furnished and clean. Comfortable bed. Two TVs. One bathroom that was in the bedroom so do not expect privacy if sharing the suite. View was OK and it was noisy....

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Thank Kalalia
Walter M, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Kalalia, Thank you for choosing to stay with us at the Residence Inn Anaheim Resort. I would like to thank you for your review and feedback. I will be passing on your information to the appropriate departments to ensure the correction of your concerns. Thank you again for your feedback and for being our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our extended stay Anaheim Resort Area suites are so well equipped and fully furnished, you’ll never have to set up house twice. Tastefully decorated, our guest suites are as comfortable as they are clean. With all the amenities to make your stay enjoyable and convenient they are the perfect home away from home. We offer a mix of 200 suites that fit your every need. Our suites feature a king or two queen beds and queen-sized sofa sleeper with a large living area and full kitchen. Two-bedroom kid's suites feature a bunk bed in a separate second bedroom. A queen sofa sleeper is available in the living area adjacent to the kitchen. All suites offer complimentary high-speed Internet and fully equipped kitchens. In our Anaheim Resort Area Suites we Offer:• Coffee and Tea Makers• Complimentary High-Speed Internet Access• Dual Line Phones with Voice Mail and Wake-up Service• Full Kitchens with Stove, Microwave, Toaster, Refrigerator and more• Hairdryer• Individual Climate Control• Iron and Ironing Board• Kids Suites Available w/ Bunkbeds• Pillow Choice (Feather Down/Foam)• Pool Views from 50% of the Rooms• Sofa Beds• Silverware, Pots, Pans, Serving Dishes, etc.• Work Stations with Lamp. ... more   less 

Additional Information about Residence Inn Anaheim Resort Area/Garden Grove

Address: 11931 Harbor Blvd, Garden Grove, CA 92840-2703 (Formerly Residence Inn Anaheim Resort Area)
Region: United States > California > Orange County > Garden Grove
Price Range: $249 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Anaheim Resort Area/Garden Grove 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Residence Inn Anaheim Resort Area Hotel Garden Grove
Residence Inn Garden Grove
Garden Grove Residence Inn
Residence Inn Anaheim Resort Area/Garden Grove Orange County, CA
Hotel Style:
#1 Family Hotel in Garden Grove
#2 Business Hotel in Garden Grove
#6 Romantic Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Anaheim Resort Area/Garden Grove staff and other travellers.
27 questions
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Questions? Get answers from Residence Inn Anaheim Resort Area/Garden Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two room suites were large and sunny. The higher levels are nice and clean too”
 of 5 bubbles rdesoysa, 28 Feb 2017 | Read review
“Room on Harbor Blvd. was noisy at times, but not terrible for being in a large city.”
 of 5 bubbles BarbaraM619, 30 Jan 2017 | Read review
“Ask for higher floors”
 of 5 bubbles JosaphineN201, 17 Jan 2017 | Read review
“ask for a view of the fireworks”
 of 5 bubbles Dawife7878, 7 Jan 2017 | Read review
“Stayed in a 2 bedroom suite on the first floor, recommend to stay on 2nd floor and above.”
 of 5 bubbles alanaM5055EE, 16 Dec 2016 | Read review
5 of 5