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Residence Inn Anaheim Resort Area/Garden Grove

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Residence Inn Anaheim Resort Area\/Garden Grove
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1,366 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Anaheim Resort Area/Garden Grove
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Showing 1,334: English reviews
Unionville, Canada
Reviewed 7 January 2017

We stayed during thanksgiving week, the proximity to everything was great. Hotel is well kept, breakfast was great every morning. Staff were very accommodating. The pool could have been warmer did not feel heated at all, also the patio heater never seemed to work. One wish would be to have a balcony, that would have been awesome to see the...

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Helpful?
Thank Dawife7878
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. we truly appreciate you choosing our hotel as well as sharing your experiences with us. I am sorry to hear you experienced an issue with the patio heater during your time with us, but I will be certain to have our maintenance team service the heater as soon as possible. Thank you again for...

San Francisco, California
Reviewed 1 January 2017

This was a perfect place for a family trip to Disneyland. The staff was helpful and friendly, they serve a decent breakfast with plenty of hot and cold options, clean rooms and best of all, good price and close to Disneyland! I would definitely recommend this hotel to friends who don't want to pay high prices of some of the...

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Helpful?
1Thank liz B
USA
Reviewed 28 December 2016

We loved the Residence Inn. The breakfast was more than adequate but does get busy. Its a little over a mile to the main entrance so it might not be close enough for many people to walk. We had a large group, so we would pile everyone into one van and drop them at the park. The driver then would...

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Helpful?
1Thank Trent H
Sacramento
Reviewed 18 December 2016 via mobile

Check in went well. Staff friendly and accommodating. Hotel, while clean, has areas that need minor attention. Grout in tub/shower too wide and looks sloppy. . Elevator flooring needs to be replaced. However the room was very clean and quiet. Towels and sheets were clean. Didn't like the $15.00 per day parking fee. However , we would go back.

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Helpful?
Thank pwilk30978
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. We appreciate you choosing our hotel for your recent stay and appreciate the feedback on your room. I will ensure that your comments and concerns are shared with our management team and addressed immediately where possible. Thank you for being our guest and we hope to see you again on a future trip to...

Reviewed 16 December 2016

Excellent customer service, Lourdes in the breakfast area was a wonderful lady who was always helpful and took care of anything we needed. She recommended a wonderful place to visit, Seal Beach. Seal beach was a very wonderful little town with local shops feel like old town America and had a great experience at the Hennessy restaurant.

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Helpful?
Thank Alan A
Frisco, Texas
Reviewed 14 December 2016

The hotel is a little further down Harbor Blvd which means you save quite a bit on your room. The breakfast each morning is great and the front desk staff was excellent answering any questions you have and they were always happy to help. Hotel Cleanliness - Trash behind dressers, counters not clean, showers dirty. I am not expecting this...

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Helpful?
1Thank techskills02
Walter M, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

techskills02, Thank you for staying with us at the Residence Inn Anaheim Resort. I am sorry we were unable to meet your expectation regarding the room cleanliness and facilitate the proximity from the Disney parks. The challenges you mentioned have been passed on to the appropriate departments and will make a dedicated effort to correct them. We appreciate your feedback...

Anna Bay, Australia
Reviewed 13 December 2016

This hotel is excellent for families going to Disneyland. Large breakfast buffet, with lots of choices and this is varied daily. Rooms were nice with a full size refrigerator and stove, includes a dishwasher also, ample lounge for relaxing and watching TV. Plentiful range of different restaurants in the immediate vicinity and also order in menu provided. Very close to...

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Helpful?
1Thank Phil2316
Pickerington, Ohio
Reviewed 12 December 2016

The staff is what made my three month+ stay exceptional. I would recommend to everyone. I would have stayed for another 3 months however the room rates were nonnegotiable and I was relocated to another property nearby.

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Helpful?
Thank bridgetb294
Lihue, Hawaii
Reviewed 9 December 2016

The free breakfast was fantastic! The staff was friendly. The room (2 bdrm) was large and adequate for a family of 6. I thought charging for use of the business center and printers was petty considering how much we paid for the accommodations. Marriott needs to take a page from their newly acquired Starwood properties (Sheraton in particular) and not...

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Helpful?
Thank ryan_hawaii
green island
Reviewed 9 December 2016

The lobby and staff were welcoming and pleasant but the guestroom I had was anything but. There was an overwhelming mold odor and general lack of cleanliness. In addition the furniture as well as the carpeting were worn out and dirty. There are many hotels in Aneheim and I would strongly recommend choosing a different property.

Review collected in partnership with this hotel
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Helpful?
Thank chriscR708FA
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. I am very sorry to hear your experience was clearly below your expectations. Please know that our customers experience at the hotel is a top priority and will be sharing your concerns with the appropriate department heads to ensure your concerns are addressed and corrected.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our extended stay Anaheim Resort Area suites are so well equipped and fully furnished, you’ll never have to set up house twice. Tastefully decorated, our guest suites are as comfortable as they are clean. With all the amenities to make your stay enjoyable and convenient they are the perfect home away from home. We offer a mix of 200 suites that fit your every need. Our suites feature a king or two queen beds and queen-sized sofa sleeper with a large living area and full kitchen. Two-bedroom kid's suites feature a bunk bed in a separate second bedroom. A queen sofa sleeper is available in the living area adjacent to the kitchen. All suites offer complimentary high-speed Internet and fully equipped kitchens. In our Anaheim Resort Area Suites we Offer:• Coffee and Tea Makers• Complimentary High-Speed Internet Access• Dual Line Phones with Voice Mail and Wake-up Service• Full Kitchens with Stove, Microwave, Toaster, Refrigerator and more• Hairdryer• Individual Climate Control• Iron and Ironing Board• Kids Suites Available w/ Bunkbeds• Pillow Choice (Feather Down/Foam)• Pool Views from 50% of the Rooms• Sofa Beds• Silverware, Pots, Pans, Serving Dishes, etc.• Work Stations with Lamp. ... more   less 

Additional Information about Residence Inn Anaheim Resort Area/Garden Grove

Address: 11931 Harbor Blvd, Garden Grove, CA 92840-2703 (Formerly Residence Inn Anaheim Resort Area)
Region: United States > California > Orange County > Garden Grove
Price Range: $214 - $1,649 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Anaheim Resort Area/Garden Grove 3*
Number of rooms: 200
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Also Known As:
Residence Inn Anaheim Resort Area Hotel Garden Grove
Residence Inn Garden Grove
Garden Grove Residence Inn
Residence Inn Anaheim Resort Area/Garden Grove Orange County, CA
Hotel Style:
#1 Family Hotel in Garden Grove
#2 Business Hotel in Garden Grove
#6 Romantic Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Anaheim Resort Area/Garden Grove staff and other travellers.
27 questions
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Questions? Get answers from Residence Inn Anaheim Resort Area/Garden Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on Harbor Blvd. was noisy at times, but not terrible for being in a large city.”
 of 5 bubbles BarbaraM619, 30 Jan 2017 | Read review
“Ask for higher floors”
 of 5 bubbles JosaphineN201, 17 Jan 2017 | Read review
“ask for a view of the fireworks”
 of 5 bubbles Dawife7878, 7 Jan 2017 | Read review
“Stayed in a 2 bedroom suite on the first floor, recommend to stay on 2nd floor and above.”
 of 5 bubbles alanaM5055EE, 16 Dec 2016 | Read review
“request a high room with Disneyland fireworks view if you are a family.”
 of 5 bubbles Phil2316, 13 Dec 2016 | Read review
5 of 5