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We stay regularly at IHG properties and Candlewood Suites frequently. The staff was friendly and helpful. The property is run down and due for some building upgrades as well the furniture and fixtures. The kitchenette area in our room had less than normal dishes,pans,silverware etc....More
We flew overnight and got there early. 930 am. We were told there was none available at the moment but they're going to clean some now so we completed the paperwork and left my phone number. They said probably about 2 hours for the 3...More
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I landed at the Candlewood Suites due to my apartment undergoing renovations for three weeks. The anxiety I felt about staying in a hotel for more than five days did not bring the best thoughts initially. However, when I arrived at the hotel during the...More
Nice room at a great price for our last minute vacation to Disneyland. Only issues would have to be dirty HVAC with no filter, ac control had a dead display so you never New what temp you had. Other than that parking was good and...More
I checked into my room and decided to take a shower. Even after using the handrail to get into the combo shower tub my feet slipped on the bathroom tub floor and I fell out of the shower! Thank goodness for the shower curtain because...More
Thank Monique S
Response from IHGService, Guest Relations Manager at Candlewood Suites North Orange CountyResponded 21 October 2017
Dear Monique S,
Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced in the bathroom and the previous guest accessing your room. I have sent you a private message in...More