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The place is nice, very easy access to town. Pool is green which was concerning despite the fact it was open. Cute hammocks. Beds are nice. Coffee and fridge in the room. Definitely need the ac during the day. If you aren't going to be...More
Thank Jana H
Response from WSISonoma_California, Manager at West Sonoma Inn & SpaResponded 2 weeks ago
Thanks so much for your thoughtful feedback.
The pool was closed during your stay and for 2 weeks prior due to damaged equipment; you should have received a %10 for your trouble. If a mistake was made there, please call into our office so we...More
I have stayed at this hotel 5-10 times over the past few years and have had great experiences until this weekend.
I took my fiance here for for a long weekend birthday escape, Thursday-Sunday. I would have booked Friday-Saturday, but they require 3-night stays.
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded 4 weeks ago
We're sorry you were so dissatisfied with your experience. We did discount your stay, and I did offer to connect you with a pool experience elsewhere. I am also sorry that you were so dissatisfied with me as a human being; I can only be...More
It could have been a very nice couple of days. A lot of thought and care has gone into the furnishings and decor but, for us, the place failed on three grounds ... and so we checked out early and went elsewhere.
First, the very...More
We were there during a heat wave, and it was very hot and humid (90-97 degrees each day). There is NO air condition, which makes for an uncomfortable stay. We stayed away from the room as much as possible because it was so hot. We...More
Thank Cheryl O
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded 27 June 2017
Wish upon wish I could turn down the sun for my guests! As a coastal wooded region, that heat was an absolute anomaly. And as that hasn't ever happened before in this region (doggone climate change!) we weren't prepared! I am so sorry that. We...More
We stayed here with our children for a weekend trip away. First of all the location is fantastic, its within easy walking distance to downtown Guerneville. We originally booked for the awesome views we saw on the pictures but when we got to our room...More
Additional Information about West Sonoma Inn & Spa
Address: 14100 Brookside Lane, Guerneville, CA 95446
Location: United States > California > Sonoma County > Guerneville
Price Range:US$165 - US$226 (Based on Average Rates for a Standard Room)
Hotel Class: 3.5 star
Number of rooms: 32
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$165 - US$226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
Sonoma County >
Also Known As
West Sonoma Inn And Spa ,
West Sonoma Hotel Guerneville ,
West Sonoma Inn & Spa Guerneville, Sonoma County, CA