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All reviewsbreakfast roomthe noise levelpool and hot tubsan franciscobreakfast staffhouse keepingfree breakfastgreat place to stayclean hotelminute driveconvenient locationpleasant staybusiness tripscrambled eggseast bayeasy accessbw
The front desk staff were extremely courteous and made us feel very welcomed the cleaning staff was friendly and it was an overall great stay i would definitely recommend this hotel . Great rates and free awsome breakfast buffet
Review collected in partnership with Best Western
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Clean, comfortable, large space but very small bathroom. Good selection of breakfast items. Price was high for the area of Hayward - just off the interstate, noisy and not a safe place to walk to restaurants or shops.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
For something that's the rip off price of $250 a night, the least you could expect is that you would have a functioning fire alarm, right?
Wrong!
I could understand having an issue with the fire alarm on day 1, the girl at the front...More
Thank Rller
Response from BWHayward, Front Office Manager at Best Western Plus Inn of HaywardResponded 31 January 2018
Dear Valued Guest,
We would like to apologize for the inconvenience you experienced during your stay with us. Customer satisfaction is very important and we will take the necessary steps to insure this doesn't occur again. We hope you give us the chance in the...More
Throughout our travels we have stayed at many Best Westerns. Unfortunately our stay at this particular Hotel was not pleasant with the exception of the Staff they were Great. We are not giving up on staying at Best Western do to this last and first...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Victor M
Response from BWHayward, Front Office Manager at Best Western Plus Inn of HaywardResponded 31 January 2018
Dear Valued Guest,
Thank you for your feedback. We would like to know what you did not like about our property during your stay that way we can make improvements to better satisfy you and other guests in the future. We hope to see you...More
The staff was quite help and cheerful. The only thing missing was a laundry rom. Besides thi all is well. The rooms extremely clean and all was in order and working well. Except the icemaker was slow and needs maintenance.More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 38silvesterr
Response from BWHayward, Front Office Manager at Best Western Plus Inn of HaywardResponded 8 November 2017
Dear Valued Guest,
Thank you for your feedback. We are glad to hear that we were able to accommodate your needs. Unfortunately we don't have on site guest laundry but we do have dry cleaning services and near by laundry mats. You can inquiry any...More
The website says 3:00pm. Since I always take afternoon naps before going to work at 5:00pm, I often try for early check-in around 2:00pm and mostly they do their best to accommodate.