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High end hotel in central part of town. The rooms are very nice and plush but a bit on the formal, French style which is not my taste. Breakfast delivered to the room was fair. Gym was very small and not really worth using. Staff...More
Absolutely love this hotel. Best hotel that I have visited in the Northern California wine country. The hotel and rooms remind me the Relais & Chateaux hotels of France. The staff were genuinely nice, sincere and helpful. The hotel has a very comfortable relaxed feel...More
Response from Brian_Sommer, General Manager at Hotel Les Mars, Relais & ChateauxResponded 4 January 2018
Thank you very much and Happy New Year! We are delighted to hear that you enjoyed your stay and appreciate our approach. We truly want people to feel comfortable at every point of their stay. We hope to see you back soon!
The hotel is a small, charming hotel with lots of special touches throughout the stay. We were greeted at the curb and offered champagne once inside. The room had fresh cut flowers and a large bath tub with special bath salts. When we came back...More
Stayed here for my birthday. We were asked if the stay was for a special event we booked the reservation, said yes. No recognition of any kind, a little disappointed. We were asked our name about every time we left or came back to the...More
Thank Scott N
Response from Brian_Sommer, General Manager at Hotel Les Mars, Relais & ChateauxResponded 3 weeks ago
Warm Greetings and Happy Belated Birthday. We apologize for missing your birthday, especially if we knew about it in advance. Your experience does not sound like the typical experience and I completely understand your frustration. Please call the hotel if you have time to speak...More
Charming hotel, great location, walk to everything. Lovely large rooms, large bathrooms, nice big windows that open if you like fresh air. Antique furniture, jet tub, rain shower all nice. No grab bars in bathroom and towel rack was too far from shower, so could...More
Response from Brian_Sommer, General Manager at Hotel Les Mars, Relais & ChateauxResponded 4 weeks ago
Thank you for your comments above. I really appreciate the thought and detail put into the notes above. We definitely have soft beds and linens and this is usually a plus for us. I'm sorry that the mattress wasn't firm enough for you and wish...More