For the cost of this hotel (5 star resort prices) the experience was severely subpar. The outer shell/appearance is great. As would be expected at a 5 star resort, there is no public parking option, only valet. And while the valet staff are friendly and quick, the driveway is a mess with sign of organization. There’s plenty of room for them to make separate lines for check-ins/outs, regular overnight guests, visitors - but instead you show up and if you’re lucky to get someone’s attention, you’ll just be asked to stop and constantly asked the same questions. The lobby is pretty, but the registration desk is tiny for this enormous resort. There’s no clear explanation by the front desk staff that your “Resort Amenities Fee” is a mandatory fee you’ll be charged to cover discounts on items you may not even use. Be sure to ask every day for your 2 water bottles, because you’re paying $33 for them. In the meantime, the rooms are basic Hilton rooms. Same as the ones in Poughkeepsie, NY - except that here they have crappy art declaring you’re in Huntington Beach. The bathrooms are not vented so be ready for foggy steam. Central air is 90s style. Room sizes and amenities are basic (no pens or pads of paper). The restaurants were a HUGE disappointment. I swear Days Inn has better continental breakfast and it’s complimentary there as opposed to >$30 here. I mean seriously, how can I be getting the same dry pastries, sterno chafed scrambled eggs, and silly omelette line at a $600/night hotel as I do at the $150/night? So your answer might be LOCATION? Sure it’s a cross PCH from the beloved Huntington Beach. But you still gotta cross the cross walk (no bridge like the Hyatt next door). And if you’ve got an Ocean View from a lower floor - you’re seeing a lot of PCH and parking lot before the beach. This is not like some European resort where you can walk out of your hotel right into the sand. And because of that, they’ve piped some sand into the pool areas so your kids can play and you can get sand all over you in case you missed that from your pool experience. This is no resort.…
My three teens and I just finished a stay at the Waterfront Beach Resort. While hotels are being impacted by the pandemic all across the country, this hotel has worked hard to work around those issues. Everything was fantastic - no restaurant issues, the pool was staffed well with servers, and everything was operating as it should be. And the location cannot be beat. There is so much nearby - food, shops, and a wonderful beach. Highly recommend it and cannot wait to go back. My kids really loved it too.
We went to eat at Dock Bar and Boardwalk. Great food and ambiance. We loved our server Rachel who took care of us and our dog. She brought water for the dog and made great suggestions for food! Short rib rigatoni was our favorite. Grab a drink at the dock bar they have some cool drinks for the summer !
Time to make a change! Hotel is tired, dirty and definitely not a 4 star resort. We’ve been coming here for years but it’s time to go next door. Elevator wait times were so bad we started taking the stairs. Carpet and paint is worn and dirty. Not what it used to be. Pool was anything but relaxing, seemed like they are catering to a rif raf clientele. They had a dj there both days we tried relaxing at pool, horrible! Loud rap-disco crap music blaring, couldn’t read or have a conversation, tried escaping by heading to room, nope, it was so loud on our balcony we couldn’t relax there either. I’ll just stop there….
This is a very good place to relax if you have the money to pay the high prices at this location. Bring snacks and food so you can keep the cost down. Pool and jacuzzi closes way to early in the evening! Close to the beach and other activities around.
This is an ideal location for Huntington Beach. Walked to the beach, shops, and dining. Service was great, rooms clean and perfect. Great dining on the property but limited, pool bar was good. Staffing is still an issue everywhere.
ROOM: Pros: we stayed in a Dolphin Tower Suite. The room appeared to be newly remodeled. It was beautifully decorated and clean. Con: the lamp shades looked old and appeared stained. POOLS: The hotel has two slides. The pool with the water slides is great for families with children and the other pool is better for teens and adults. CON: when we were there they were doing work In the outdoor shower and were using loud power tools. I asked if this work could be completed another time (as many guests were complaining) but the staff was not helpful and the work continued. This hotel does give chairs and umbrellas to take to the beach. This is a great amenity. STAFF: many staff members were friendly and helpful (some front desk staff, the room attendants and room service personnel). However, many staff members were not friendly and were not helpful (other front desk staff). MARKET: PROS: nice concept for quick snacks and drinks. CONS: the market is understaffed. Expect long lines and a long wait for food and drinks. GYM: PROS: there is a gym. CONS: the basic weight equipment is only sufficient for 5 people at most at one time. LOCATION: Perfect.…
This is a nice hotel just off the beach. I loved the location but the beach and traffic is part of an issue for a hotel like this. You must valet which I didn’t care for. They also need keys and wristbands so using the digital key isn’t helpful as you have to go to the front desk. They don’t really give a lot of information and you are left wandering around trying to figure it out. Overall it is nice and fun area just wish it better for the $ paid
Nice. The food was great at all on site restarants. However, the rooms were very small but they do have nice views of the beach. $44 for valet parking is ridiculous. And you can only do valet parking! Good stay overall though.
Great rooms. Great location. I loved the view. However, if you sit outside, there is a lot of traffic noise below. So don't sit outside to relax and enjoy the view...unless you just like hearing loud 18 wheelers, motorcycles, and cars pass by all day long!