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Renaissance Indian Wells Resort & Spa

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Indian Wells Resort & Spa
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1,174 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Indian Wells Resort & Spa
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Showing 1,146: English reviews
Reviewed 24 May 2013

Stayed at the Esmerelda for five days with my family. We came mainly to enjoy the pool and relax and we were not disappointed. The pool area is very scenic and well maintained. The pool staff was very attentive and friendly. We went to the spa, it was okay but a little overpriced. We found the restaurants to be good...

1Thank Candy B
Nashville, Tennessee
Reviewed 20 May 2013

Had a great stay at the Renaissance Esmeralda. We enjoyed the breakfast at Cava and the pool as well. The rooms were nice. it does get light very early with the shutters so don't plan on sleeping in. We had a good experience at the bar downstairs but the nightclub was closed when we tried to go (Saturday night?). Good...

Thank 826Tommyr
Santiago, Chile
Reviewed 19 May 2013

In March of 2013, my husband and I stayed for 3 fantastic nights at the Renaissance Esmeralda in Indian Wells. We were in town for the BNP Paribas tennis tournament. The location was perfect and the hotel shuttle to the tennis park made coming and going very convenient. Everything about this hotel is superb. The front desk, bellmen, spa personnel,...

Thank Laura B
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your gracious comments and we are so delighted to hear that you had a wonderful stay during the tennis tournament! Looking forward to welcoming you back to Indian Wells and the resort one day soon.

Thousand Oaks, California
Reviewed 17 May 2013

This hotel is tired and in need of updating. The room was so boring and dated!! The outside pool area is very nice, but what about the rooms!! We had a King room it needed paint and the blank white walls were very blah!! now behind the bed it had some hideous abstract mural on the entire wall!! So ugly!!...

Thank ROse72213
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your positive comments about our pool area and overall experience with our staff. We apologize that our resort fee was not explained to you and we are disappointed to hear that our guest rooms did not live up to your expectations. We recently underwent a multimillion dollar guest room renovation and the response has been very positive...

Reviewed 15 May 2013

The resort overall was very nice. The rooms have obviously been updated and very spacious (and the beds comfortable), the grounds are well kept, and the food we had both at the sushi bar and the Italian restaurant was quite good. It is a very large resort so I didn't expect service that was worth remembering (it wasn't), but nothing...

2Thank SeaTraveler77
Calgary, Canada
Reviewed 14 May 2013

We stayed at the resort as an adult family. The amenities are excellent as are the grounds and the pool. It is a very large hotel and in no way cozy or intimate. The breakfast restaurant was very slow but the food was quite reasonable. The service in the bar in the evening was impressive. The rooms were disappointing given...

Thank Chris W
Orange, California
Reviewed 13 May 2013

I ended up staying at this resort for the last two weekends, each for a different purpose; one was a golf outing with friends and the other mother's day weekend with the family. This resort was perfect. There is plenty to do at the resort and immediately around it including golf, spa, pool, and restaurants. If you are looking to...

Thank plotline
Strathmore, Canada
Reviewed 13 May 2013

To begin with our room keys did not work, they rescanned them and again they did not work we waited approximately half an hour for security to finally come to our room to let us in, we were not impressed. Cleanliness was very bad for example, we found old mouldy food in our fridge, we called down and they did...

2Thank Maria S
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for providing feedback on your recent stay. We are very sorry for the challenges and want you to know that they are being reviewed by our team and addressed. I would like to discuss with you directly and appreciate receiving your contact information which you can send to my assistant at Dilly.Perera@renaissancehotels.com.

Reviewed 12 May 2013

We found this property by design and were pleased. The Sushi Bar is the best we have found, the rooms are smallish but stylish and decorated well. The staff is helful to a fault. We found that the atmosphere promotes rest and unencumbered dining. Superior. As a Marriott Platinum member it's hard to beat this property....at any price.

West Bloomfield, Michigan
Reviewed 10 May 2013

Many of the resort employees we encountered were wonderful, friendly and helpful. A few were surly. The problems we had were: we asked for turn down service and returned to find nothing done to our room, but a plastic bag filled with shampoos and soaps left on our bathroom counter along with a bottle of cleaner. Another evening we asked...

Thank Ztiwobel
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for providing a review of our resort and for sharing your lovely words about your conference experience, our pool staff and team members overall. Turn down service, the pool cleanliness and proper working order of the elliptical machines during your visit this past weekend have been reviewed and addressed at once. We apologize that you were not advised...

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: $249 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells Resort & Spa California Desert
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
20 questions
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Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you would like quiet, maybe do not request a pool view. Perhaps a golf coarse view. rooms on the Southside are much quieter.”
pixleyhouse, 16 May 2017 | Read review
“know your room needs--grip bar needs? Ease of shower entry? Access and exit room easily? Chair access at sink? Ease of getting on bed?”
HNLDiner, 26 Apr 2017 | Read review
“higher the better”
ggak, 11 Apr 2017 | Read review
“Do not get room facing the pool if you want quiet”
ChrisMac17, 10 Apr 2017 | Read review
“avoid pool views due to noise. if on golf course, request high floor to avoid parking road view”
yyyy11yyyy, 9 Apr 2017 | Read review
5 of 5
US$131* /night
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Prices are for 1 room, 2 adults
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