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Quality Inn & Suites

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132 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Longview, Washington
Reviewed 25 February 2016

I was very happy with my stay, especially wi fi speed and connection. I like it very much. Very spacious room and comfortable beds. The hotel is very nice but the staff is exceptional. They are very friendly and caring. They make you feel as if you are family. The breakfast is very fresh and plentiful. Easy check-in and check-out.

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Helpful?
Thank Jinho S
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

We thank you for your time when posting this review. We are pleased to hear you enjoyed our accommodations and that you felt our staff is "exceptional", what a kind thing to say. We hope to see you again soon.

Jurupa Valley, California
Reviewed 21 January 2016

Room was nice but no carpeting and cold floors. Thank God we had brought our slippers. Close to Fantasy Springs Casino where we were spending our afternoons and evenings playing bingo. Breakfast was great. We love the biscuits and gravy. We were right across from the ice machine so we were awakened before daylight every morning by people filling their...

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Helpful?
Thank ccpcat
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback, we are glad you enjoyed your stay. We look forward to your next visit.

Lancaster, Pennsylvania, USA
Reviewed 4 January 2016

My wife and I stayed here on Christmas Eve into Christmas morning. When we arrived in the early evening, the place was nearly empty, but it was packed by the morning. No matter how many people were checking in, or asking questions, the staff was always extremely helpful, and made sure there was never a long line at the front...

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Helpful?
Thank RAB40AZ
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you so much for choosing to stay with us on that special evening. We are pleased to hear that you enjoyed our accommodations and that you had a good time while visiting the area. We hope your comments will help and encourage other to stay with us as well. Our staff truly enjoys serving our guests with a professional...

Anthem, Arizona
Reviewed 25 November 2015

This hotel chain is usually very good to excellent but this property is approaching some in-room rehab. The Staff was very nice, the breakfast (hot) good. The not-adjacent-to-restaurants location not great, especially for motorcyclist who want to quit driving when into-hotel property. For the $90 total cost, to me overpriced for room quality delivery...but bland for cost, vanty light bulb...

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Helpful?
Thank Robert A
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. We continue to work on renovations.Lighting is our next step and we hope you have the opportunity to experience what we accomplish. We appreciate your business and hope you will reconsider staying with us again.

Reviewed 25 November 2015 via mobile

Great service upon check in and check out. Very clean roomn. Clean beds. Huge bathroom! Stayed in room 129, ground floor. No carpeting, hardwood floors. Breakfast was good. Waffles, eggs, cereal. Coffee was ok. I like it strong, hotel coffee was on the weak side. Can't complain, overall great experience for just passing through!

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Helpful?
Thank Margo B
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

I like my coffee a little strong too. Thank you for taking the time to write a review regarding your experience at our hotel. We appreciate you choosing to stay with us while visiting the area.

Costa Mesa, California, United States
Reviewed 18 November 2015 via mobile

Hotel was clean and close to the Fantasy Springs casino where we were seeing a show. Casino was way over priced for rooms. Parking is a little tough later in the evening but fortunately we walked. Breakfast was also good in the morning. Would stay here again.

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Helpful?
Thank Christy A
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

We hope you enjoyed the show at the Casino. Our proximity to it is very convenient as it is only down the block. We look forward to your next visit.

Knoxville, Tennessee
Reviewed 28 October 2015 via mobile

We were here on business for 2 nights. We had a 40 ft long trailer en tow with minimal parking. The staff went out of their way to ensure safety of our trailer. The room was exceptionally clean and maintained. I have absolutely no complaints and can honestly say that every hotel team member I came in contact with went...

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Helpful?
Thank lindsays17
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you ! We are happy we were able to accommodate your needs. Hope to see you back soon.

Minneapolis, Minnesota
Reviewed 9 September 2015

We stayed here for one night before heading to the Coachella grounds. Perfectly adequate for that given its proximity to Walmart for meeting up with friends. The room we stayed in was a first floor which was nice since we could park our car directly in front and pack it for the drive into the camp grounds. I saw others...

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Helpful?
Thank Kafroppi
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you for your review, we are pleased that you enjoyed your stay. We have 4 ice machines in the hotel, 2 in the main building and 2 for the exterior building it's possible you may have missed one or that there was several people packing their ice chests, it takes a few minutes to reproduce ice again. Thank you...

Datil, New Mexico
Reviewed 28 June 2015

Stayed here 2 years ago and enjoyed it, so we went back June 2015 but were very disappointed in the facility and the service. At check-in, they said they had to charge a $50 fee in case we broke anything - I never heard of something so demeaning. However, the charge/credit never showed on our credit card. We were in...

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Helpful?
1Thank Ruth F
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire staff, allow me to apologize for the series of inconveniences you encountered. I am happy to let you know that we have made a few changes. We have new ice machines and plenty of new staff working to make sure all our rooms are in tip top shape for our guests. The staff at the...

Homer, Alaska
Reviewed 6 May 2015

We spent one night here while exploring the local desert. Everything decent in this area is pretty expensive, so by comparison, this hotel is not bad. The room was not big but the bathroom was spacious and very nice. The worst part was the breakfast, which offered little in the way of choice and was understocked and not well maintained....

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Helpful?
1Thank walter1951
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

We are delighted that you found our rooms spacious and to your liking. Many of our guests often walk to and from the hotel and casino, the street is not very well lit but it is only one block away and there is nothing to be concerned about, the area is actually very safe. We encourage our guests to enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
located adjacent to the Fantasy Springs Casino and 1.5 mi to Terra Lago Golf Course. This Coachella Valley Hotel is minutes away from Palm Springs, Palm Desert, Joshua Tree National Park, Desert Hot Springs, Shopping Outlets. ... more   less 

Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92203-3402 (Formerly Clarion Inn)
Region: United States > California > California Desert > Indio
Price Range: $115 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Sierra Vista, Arizona

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closest to the freeway may be noisier.”
 of 5 bubbles Robwil71, 12 Feb 2017 | Read review
“Stay across from reservation desk area. Might be less seedy”
 of 5 bubbles skiw, 2 Jan 2017 | Read review
“Away from freeway and make sure not smelly.”
 of 5 bubbles deborahjodean, 18 Dec 2016 | Read review
“Very noisy - try not to stay on the side facing I-10!”
 of 5 bubbles donfanone, 26 Nov 2016 | Read review
“Stay someplace else if your budget allows”
 of 5 bubbles anassau, 7 Oct 2016 | Read review
5 of 5