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Quality Inn & Suites Los Angeles Airport - LAX

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Traveller (70)
Room & Suite (67)
Dining (9)
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Overview
  • Excellent11%
  • Very good35%
  • Average27%
  • Poor14%
  • Terrible13%
Travellers talk about
“panda express”(16 reviews)
“two room suite”(4 reviews)
“free shuttle”(18 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Free Airport Transportation
Room Service
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
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All reviewspanda expresstwo room suitefree shuttletwo queen bedsincluded breakfasthot breakfastyogurtroom was clean and comfortablewould stay againfridge and microwavelate checklos angelescar rentalhotel shuttleflightproximitylanding
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1 - 5 of 349 reviews
Reviewed 6 days ago

Location is indeed everything! Right? This was our primary purpose in selecting QI&S on Century Boulevard, near LAX. So, we did. Our mistake. 24/7 shuttle service confirmation between LAX and the hotel was not needed. We arrived after midnight. Contacted the concierge for shuttle pick-up....More

Thank pattiwalls
Response from Comfortlax, General Manager at Quality Inn & Suites Los Angeles Airport - LAXResponded 5 days ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 21 February 2018

We were looking for a room close to the airport that was easy to get to and clean and comfortable. The hotel is actually not amongst the closest to the airport and only offered a limited shuttle which you have to telephone for on arrival....More

Thank Instep
Response from Comfortlax, General Manager at Quality Inn & Suites Los Angeles Airport - LAXResponded 24 February 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 19 February 2018

I need to clarify that this isn't about the stay. It's about my experience speaking with one of the front desk staffs over the phone. Due to some bizarre system glitch, I ended up double booking at non-refundable rate for both rooms. I explained the...More

Thank Yukiko R
Response from Comfortlax, General Manager at Quality Inn & Suites Los Angeles Airport - LAXResponded 22 February 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 3 February 2018

About two miles from Airport with free shuttle. Easy check-in and good price for hotel so near to the airport -- about $113 before taxes and fees. Comfy room with two queen beds, all amenities such as flat screen TV, microwave, bar fridge, Keurig machine,...More

Thank Roly M
Response from Comfortlax, General Manager at Quality Inn & Suites Los Angeles Airport - LAXResponded 5 February 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 28 January 2018

After deciding to catch a flight out of LAX 24 hours early, I drove up the evening prior to be as close to the airport as possible and avoid the morning rush. I arrived around 12:30 a.m. after checking other nearby options (all sold out)...More

Thank Thierry R
Response from Comfortlax, General Manager at Quality Inn & Suites Los Angeles Airport - LAXResponded 30 January 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$111 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$111 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (70)
Room & Suite (67)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Out_of_towner448
17 January 2018|
AnswerShow all 4 answers
Response from Beezy1965 | Reviewed this property |
When I was there in November it ran 24 hours. When you arrive at the airport you might go to the Information stand and get them to ring the hotel for you. But a tip, if it hasnt come in half an hour, just head across the... More
0
Votes
hbrown7083
1 June 2017|
Answer
Response from Mike P | Reviewed this property |
To be honest I got a Taxi there, and away to the airport the next day, so I didn't leave the hotel, I certainly didn't feel like it was sketchy, but it's in LA, so there is always that slight feeling that makes you... More
0
Votes
legendace
26 May 2017|
AnswerShow all 2 answers
Response from Jim S | Reviewed this property |
We caught the 6AM shuttle to the airport on March 3rd and the desk was manned. Give the hotel a call when you clear baggage to be picked up within 30 minutes.
1
Vote
Room Tips
"Don't take a room at 1st level"
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"choose a room on the inside rather than a breezeway room"
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"Was mostly quiet, but we were near LAX so there was some jet noise."
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"Our room was on the first floor nearly at the end of the passageway, #114. Excellent spot if you have lots of..."
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