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Best Western Airport Plaza Inn

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Traveller (79)
Room & Suite (39)
Dining (4)
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Overview
  • Excellent19%
  • Very good37%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“hot tub”(10 reviews)
“panda express”(11 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from Best Western Airport Plaza Inn
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Airport Plaza Inn
Special Offer: BWR Bonus Offer
Hotel deals
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Reviews (442)
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Traveller rating
76
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33
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LanguageEnglish
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76
123
72
47
33
Show reviews that mention
All reviewshot tubpanda expressexcellent breakfastroom was cleanroom rateovernight stayan older hotelfree shuttlethe hotel offerscoffee makernice staycontinental breakfastevery hourdonutsyogurtlaxross
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1 - 5 of 351 reviews
Reviewed 4 days ago

This is clearly an old and dated property that shouldn't be part of the Best Western chain. It looks as shabby on the outside as it is on the inside. My room smelled terribly of mold and if I hadn't just arrived from a twelve-hour...More

Thank Raven25Blue
Response from Lance P, Guest Relations Manager at Best Western Airport Plaza InnResponded 4 days ago

Dear Valued Guest, Thank you for taking the time to write a review of your recent visit. Please accept my sincere apology that your experience was anything less than what you should expect from The Best Western Airport Plaza Inn. Your business and your feedback...More

Hotel's Favourite
Reviewed 31 January 2018

Room was clean and modern. The front desk was very helpful with best places to eat and nearby conveniences. It was everything I would expect from a Best Western. The breakfast was great and items filled quickly by the staff.

Thank jdevans53242
Response from 05463, Manager at Best Western Airport Plaza InnResponded 1 February 2018

Hello, thank you very much for your rating and comments. We really love hearing about our guests experiences. I'm glad to hear the staff was very helpful. We look forward to your next visit!

Reviewed 1 week ago

The hotel room was very romantic and quite. The jacuzzi in the room was a great touch for a honeymoon get-away. The front desk was helpful. The breakfast was great. The parking fee no so much. The bed was very comfortable.

Thank Sarah Z
Response from 05463, Front Office Manager at Best Western Airport Plaza InnResponded 1 week ago

Hello Sarah, Thank you very much for your feedback. We're glad you had a great time here!

Reviewed 2 weeks ago

This hotel has a very shabby appearance on the exterior, the front desk and the corridors. The rooms, however, appear to be in order, reasonably neat and tidy, The front desk staff were not helpful inasmuch as they failed to note our requests, as BW...More

Thank Schickelgruber
Response from 05463, Manager at Best Western Airport Plaza InnResponded 2 weeks ago

Hello, thank you for taking the time to comment on your stay. The Hotel is under renovation so that might be why you described it as "shabby". It also sounds like a late check out isn't what you needed if you got to the Airport...More

Reviewed 3 weeks ago

Staff goes out of their way to be helpful. This is an older hotel; but is clean and is about to be renovated. Great place to be if you are going to be on flight the next day because the airport is close and they...More

Review collected in partnership with Best Western
Thank kleach2018
Response from 05463, Manager at Best Western Airport Plaza InnResponded 2 weeks ago

Hello kleach2018, thank you very much for your amazing rating and comments. Our staff really does want all our guest to feel at home and i'm glad you noticed. We really are very happy you stayed with us and got to know us. Your always...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Hot Tub
Details
Price range
US$119 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$119 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (39)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Colgaton
3 September 2017|
AnswerShow all 6 answers
Response from Dawn S | Reviewed this property |
I think it was 6. Their website probably has that info. It was decent.
1
Vote
MikenSue726
15 February 2017|
AnswerShow all 3 answers
Response from Lance P | Property representative |
Please contact the property after you collect your baggage. There is a Kiosk in the baggage claim area and you can call us from there. Then wait under the Airport Shuttle sign outside the baggage claim.
0
Votes
Rudi D
15 January 2017|
AnswerShow all 2 answers
Response from Lance P | Property representative |
We do not have swimming pool, we have jazcuzzi hot tub that is outside. Also Breakfast is free and we do have hot items as well.If you would like more information please give us a call at (310) 568-0071.
0
Votes
Room Tips
"Honeymoon couple get-a-way"
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"Avoid this hotel."
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"Top floor was good but elevator is slow."
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"Maybe at the rear of the motel away from the noise of the M1 out front"
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