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All reviews toilet room john wayne airport free parking indoor pool separate toilet sitting area separate areas yogurt free breakfast coffee table hot oatmeal orange county putting green the breakfast area worked fine would definitely stay here again fitness center
Nice place - but it came with a few surprises.
Check in went well, but I was completely floored when they charged me for parking in their surface lot. This isn’t a downtown type hotel - it’s in a business park. I’ve never before been...More
Date of stay: November 2018
Response from David A, General Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 1 week ago
Dear Valued Guest
Thank you for taking the time to give us your honest feedback regarding your recent stay. Please accept my apology for not supplying your room with the correct number of towels. I will discuss with our housekeeping supervisor to prevent this from...More
We had the most wonderful stay here at the beginning of January. The room was clean and spacious, like the separate toilet set up and the divider between bedroom and the living room area. Breakfast was excellent, you can tell the management put in a...More
We stayed at the Springhill Suites over the Christmas Break. The rooms are a good size for a family of 4 and the hotel location is fairly convenient for a stay in Irvine, however overall this particular hotel fell very short on customer service standards....More
Date of stay: December 2018
Response from David A, General Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 4 weeks ago
Dear values guest.
Thank you for taking the time to share your valuable feedback.
Please accept my apology for the experience you encountered with our hotel elevator. I can only imagine how upsetting and frightening this experience must have been for you and the other...More
I've stayed at this hotel in the past and came back when work brought me back to SoCal.
Basically, it's fine. I love the room layout with a "split" bathroom, especially when I'm traveling with my family which wasn't the case this time. Bed was...More
Date of stay: January 2019
Response from David A, General Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded January 13, 2019
Dear valued guest
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.
The experience you described is not...More
Disappointed during our stay in Room 410 at this property.
1) The bathroom fan was so super loud.
2) The ac/heating unit was also so loud that we had to shut it down constantly.
3) The people from the adjacent room were so loud up...More
Date of stay: December 2018
Response from David A, General Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded January 7, 2019
Dear Valued Guest
Thank you for staying with us and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback...More
The SpringHill Suites Irvine hotel is located less than 2-miles from John Wayne Airport (SNA) off the Costa Mesa Freeway in the heart of Orange County. Travelers will appreciate our Irvine hotel's free: …Moreairport shuttle, WiFi, and daily breakfast buffet. The SpringHill Suites Irvine hotel offers spacious suites with plush Marriott bedding, a comfortable separated living area with a sleeper sofa and work desk, a wet-bar with mini-fridge and microwave, and a 37" HDTV featuring 12 HD channels such as CNN and ESPN. We feature onsite amenities like a 24-hour fitness center, indoor heated pool, putting green, 24-hour business center, and onsite event space. Our central location between Santa Ana and Irvine offers easy access to popular attractions like Newport Beach, the OC Event Center, and UC-Irvine. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Thank you for your email. We do offer a two queen suite at this location and also a Marriott Senior rate for guest 62 years or older. Both are based upon availability at the time of booking. We invite you to... More
Thank you for your email. We do offer a two queen suite at this location and also a Marriott Senior rate for guest 62 years or older. Both are based upon availability at the time of booking. We invite you to visit our website or contacting our helpful reservation line at 1-800-228-9290. We look forward to your arrival.
Thank you for your email. We offer two types of rooms at our location. Our first is a king suites which offer one king size bed and also a sofa sleeper. Our second room type is a two queen suite with two queen... More
Thank you for your email. We offer two types of rooms at our location. Our first is a king suites which offer one king size bed and also a sofa sleeper. Our second room type is a two queen suite with two queen size beds and additional a sofa sleeper. We do offer a Marriott senior rate for guest 62 year of age or older based upon availability. Thank you again for your email and we look forward to hosting you during your travels to the Orange County area.
Yours in hospitality,