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Sihanoukville Plaza Hotel

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126 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Antwerp, Belgium
Reviewed 1 week ago

Located on the outskirt of serendipy beach this hotel shows it age. Staff is friendly and the rooms are clean.you can walk to the city center and the beach , it is not far. The hotel is quit at night. We had a good stay on a good rate.

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Helpful?
Thank scubadave1
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear scubadave1. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We always strive to deliver service at the highest level possible and feedback from our guest helps us to improve and develop our product. It is nice to read that you had a good stay on a good rate, thank...

Great Yarmouth, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel was ok, clean but the room and more so the bathroom were so dark they need more lighting, didn't try the breakfast but it looked ok on arrival I ordered a pasta dish and it arrived in a takeaway box just saying lol

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Helpful?
Thank rj79190788
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear rj79190788. Thank you for staying at our Hotel and for taking your time to rate us with a short feedback. We use all feedbacks to improve our Hotel, our services and our operation. Thank you for your compliment regarding our cleanliness. Have a nice day! Sincerely, Kris

Perth, Australia
Reviewed 4 weeks ago

Stayed here for 2 nights as part of a G Adventures tour so I can't comment on price/value although I'd imagine it would be quite cheap. The reception staff were the best feature of this hotel. I was tired and sick when I arrived and was given what my guide assured me would be a quiet room which was on...

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Helpful?
1Thank sarahl0uise
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear sarahl0uise. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We are continuously improving and upgrading our Hotel, facilities and our operation, and after reading your review, it is clear that we have a lot to work with to make everyone happy. Thank you for your compliment regarding our Front...

Petaluma, California
Reviewed 4 weeks ago

Check in was easy. Friendly helpful staff. Lobby, halls, stairs are very clean...no smells. Got into the room, two double beds, large closet, large shower/bathroom, clean. Pulled back the curtains, the windows have no latches to lock or secure them shut, asked the staff...no crime here. All is well...took a nap. The bedding was clean and fresh, but the mattress...

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Helpful?
2Thank brad j
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear brad j. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We use all feedbacks, to improve our Hotel, our services and our operation. First of all, thank you for your compliments regarding our friendly staff, our clean facilities and our new swimming pool. We deeply apologize for the cimex...

newcastle upon tyne
Reviewed 4 weeks ago

I think you get very good value for your money here, and have increased my rating from last year, due to the addition of the swimming pool (a great idea for the space) ,although I didn't actually get around to using it. The hotel seemed much quieter (in terms of noise) than last year, though I stayed before the Chinese...

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Helpful?
1Thank jaynewcastle11
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear jaynewcastle11. Thank you for returning to our Hotel and for taking your time to rate us with a concrete feedback. We use all feedbacks, like this, to improve our services, our facilities and operation. It is nice for us to read that you think Sihanoukville Plaza Hotel is Good Value for the money. Thank you for your compliments regarding...

Dublin, Ireland
Reviewed 9 February 2017

Stayed here for two nights in November. The room rate included b'fast and on the first morn we had a choice of breakfast but on the second morn it was buffet style - with very little choice! The towels in the room were very old and threadbare. The water pressure from the sink in the bath room was only a...

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Helpful?
2Thank Audsdav
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear Audsdav. Thank you for staying at our Hotel in November 2016 and for taking your time to rate us with a feedback. We apologize for any inconvience you had during your stay in November 2016. We use all feedbacks to improve our Hotel, our services and our operation, and it is clear that we have a lot to work...

Sweden
Reviewed 9 February 2017 via mobile

Me and my brother stayed at this hotel for 2 nights and we were very pleased with the hotel. It is nice and clean, and has a pool (which is partly covered by a roof). It is also close to one of the beaches. The thing we were most pleased with was the friendly and helpful staff, especially the manager...

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Helpful?
1Thank Sofia Ö
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear Sofia Ö, Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We use all feedbacks to improve our Hotel and operation, and it is nice to read that you both were pleased. Thank you for your compliments, especially regarding our cleanliness, our location near the beach and our Great staff....

London, United Kingdom
Reviewed 1 February 2017

We were here for 4 nights over the CNY. Because of that prices went up from $24 a night to $70. This Budget hotel wasn't worth that big leap. We had to ask for our rooms to be cleaned, we didn't on 2nd day consequently room left untidy. The replacement towels were old and stale. The rooms are tired and...

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Helpful?
1Thank Felix B
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear Felix B, Thank you for staying at our Hotel and for taking your time to rate us with a concrete feedback. We use all feedbacks, like yours, to improve our services, our facilities and operation. It is clear that we have a lot to work with. We apologize for any inconvience you had during you stay. We work very...

A TripAdvisor Member
Level Contributor
13 reviews
10 hotel reviews
2 helpful votes
Reviewed 16 January 2017 via mobile

This hotel has all the ingredients to be good but is lacking investment and good management. When you arrive, you realise that the front has not been swept or cleaned for a very long time. Reception is friendly and efficient. The rooms smell stale and we could not get to understand this. It was not just our room (307) but...

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Helpful?
Thank A TripAdvisor Member
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear valued guest. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. First of all, thank you for your compliment regarding our spacious rooms. We use all feedbacks, like this, to improve our Hotel and operation. We apologize for any inconvenience you may have experienced during your stay. It is easy...

Reviewed 13 January 2017 via mobile

The hotel ia a fairly modern building. Rooms are clean with minimum of furniture in same . Swimming pool is good but parts of it being built ie poolside bar atm. Breakfast is a buffet which is 4 dollars per person average. . Another hotel is being built beside it and work started at 7.30am. The hotel is badly located...

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Helpful?
Thank deiseboyz
grandsihan0ukville, Operation Controller at Sihanoukville Plaza Hotel, responded to this review

Dear deiseboyz. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. First of all, thank you for your compliments when it comes to our cleanliness and our swimming pool. The pool bar is soon finished. We apologize for any inconvience you had with the construction noise near us. Concerning our location:...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
Situated in Kampong Som (Sihanoukville) province, Sihanoukville Plaza Hotel is located close to the sea, a short walk away from Ochheuteal Beach and minutes away from Serendipity and Otres Beach. The property is conveniently located near the heart of the city where guests can enjoy the town's attractions and activities. Sihanoukville Plaza Hotel has an outdoor garden area surrounded by a beautiful sanctuary of botanicals where guests can unwind and chill after a long day of exploring. Wireless Internet access is complimentary in public areas. Additional amenities include tour/ticket assistance, motorbike rentals, and laundry services. The property has designated areas for smoking and a secure parking area. The 52 guestrooms at Sihanoukville Plaza Hotel have widely spaced rooms. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium satellite channels. All accommodations provide a stunning view of the garden. Bathrooms offer toiletries, showers, and slippers. Amenities available on request include hair dryers and irons/ironing boards. Housekeeping is also offered daily. ... more   less 

Additional Information about Sihanoukville Plaza Hotel

Address: 4 23 Tola St., Phum 4, Sangkat, Sihanoukville 18000, Cambodia (Formerly Yanathyna Ochheuteal Hotel)
Region: Cambodia > Sihanoukville Province > Sihanoukville
Price Range: $25 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sihanoukville Plaza Hotel 3*
Number of rooms: 51
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Questions & Answers

Here's what travellers have asked, with answers from Sihanoukville Plaza Hotel staff and other travellers.
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Questions? Get answers from Sihanoukville Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your mattress seams and stitching before you go to sleep”
 of 5 bubbles bradj236, 25 Feb 2017 | Read review
“Away from reception area”
 of 5 bubbles 507felixb, 1 Feb 2017 | Read review
“Try and get as far away from the building work as possible”
 of 5 bubbles pollyc444, 2 Dec 2016 | Read review
“cheap, air condition, private bathroom”
 of 5 bubbles 583korayb, 22 Aug 2016 | Read review
“Please don't select the ground flow room, if you don't wanna bitt by mosquitos”
  • TV flatscreen
  • Hand washing
  • Toilet and bathing place
  • Bedroom
  • Front door from inside
 of 5 bubbles Pitoukhmer, 4 Mar 2016 | Read review
5 of 5