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The Kylin Grand Hotel

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59 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Melbourne, Australia
Reviewed 1 week ago

The location is just within the old city and as a plus a taxi or car can drive you there direct with your luggage. We received an upgrade to an Executive suite with separate bedroom, lounge room, ensuite & powder room. The room was very clean and well maintained. We stayed in the middle of winter and the room and...

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1Thank annieandhamish
Kuala Lumpur, Malaysia
Reviewed 6 May 2016

Our first impression of the hotel was all good. The location was good, being a short walk from the East Gate of the City Wall and Pingyao Confucian Temple. The hotel staff is friendly and helpful but some spoke very little English. However, the toilet was poorly lit. The carpet in the room was badly stained in various places. The...

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1Thank TnSoo
Bangkok, Thailand
Reviewed 15 April 2016 via mobile

Hotel is good service and good location at the old city surround by restaurant. Room is ok. If you love old Chinese style. i recommend. No swimming pool no other facility have only restaurant. Breakfast is the same other hotel not bad. For me i love this hotel

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Thank KornJames
Shanghai, Shanghai, China
Reviewed 14 March 2016

It's interesting how you get to the hotel. I booked pickup service on Ctrip, the driver somehow couldn't locate the hotel precisely, I had to call the hotel for assistance, they sent a car to pick me up. If you are a non-Chinese speaker, you'd better to arrange an airport pick-up directly with the hotel, it's only RMB100 difference, but...

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Thank ZhiyiQ
Strasbourg, France
Reviewed 17 December 2014

Really nice hotel, typical Chinese decoration and big moderne rooms with nice bathroom. I stayed only one night there but it was sufficient, in the hotel itself is nothing to do. No fitness room, no swimming pool and no wifi. The breakfast was also only Chinese, absolutely not adapted for Western people. In the breakfast room you could hear the...

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1Thank G C
Botucatu, SP
Reviewed 29 May 2014

I liked very much this hotel because it is a typical chinese building, with nice rooms. I have to tell you that we were among friends and none of our three rooms had air condicioner working. I did not complain with the front desk because I did not miss much the use of it. So I do not know if...

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Thank Deborah B
Houston, Texas
Reviewed 5 May 2014

Our room is quite comfortable. There are two bathrooms and a living area. The bed is firm and comfortable. The very dim lights in the black-tiled bathrooms make it hard to see. Of our five day stay at the Grand Kylin, coffee was available on one day. There was no bar/lounge. In fact, the dining area was the only auxiliary...

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1Thank LovePBandJ
blue ridge mountains
Reviewed 30 November 2013

Had a short but very pleasant stay here. Service was very friendly and helpful. Breakfast was nicely done, with a number of choices, including cooked-to-order noodles (and eggs). Our room was very comfortable and well appointed. Public spaces are very elegant. Location was an easy walk from the south gate entrance of the city wall, and not too far from...

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2Thank glassyraven
Reviewed 24 June 2013

The design of the hotel is excellent and the staff are extremely helpful and friendly especially Sara the Sales & Marketing Manager who speaks English fluently. The building was formerly a very prestigious school and the architect who redesigned it as a hotel won a National Chinese Design award for it. We stayed for 2 nights and on the first...

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1Thank Baileysboy
Reviewed 3 April 2013

Very nice and clean rooms. We got an unexpected upgrade to a beautiful suite. Sara at the reception in very helpful; she is very nice and speaks English. Bad wi fi in the rooms; breakfast should have more western options. Excellent location. Everything is within a walking distance. Spend no more than two days.

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Thank Jb B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Concierge

Additional Information about The Kylin Grand Hotel

Address: No.76 Chenghuangmiao Street, Pingyao County 031100, China
Region: China > Shanxi > Pingyao County
Price Range: $141 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kylin Grand Hotel 5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from The Kylin Grand Hotel staff and other travellers.
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Questions? Get answers from The Kylin Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will get a very interesting souvenir from the hotel when you checked in ;)”
 of 5 bubbles CSSNAKEW, 5 Oct 2012 | Read review
“Rooms on the south side of the hotel face the main street and Confucius Temple/Park.”
 of 5 bubbles slipaway, 29 Apr 2012 | Read review
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