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Kyu Karuizawa Hotel

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57 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Huntington Beach, California
Reviewed 17 February 2017

This boutique hotel has a beautiful lobby and hotel courtyard grounds. They have a small chapel in the back and it's so cute. Rooms are so spacious - huge in fact. They are like suites. Compared to the big hotel by the resort and shopping, Service is good and their are small touches that this hotel gives that other just...

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Helpful?
Thank Bchen88
Hong Kong, China
Reviewed 7 February 2017

This was our first stay in Kyu Karuizawa Hotel despite a number of previous visits to Karuizawa and it turned out to be a very pleasant experience. The hotel is conveniently located within walking distance from JR station and the shopping streets. The modern and tasteful decor of the lobby/reception gave us a very good first impression. The staff are...

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Thank Wendy M
Singapore, Singapore
Reviewed 27 December 2016

Located about 3min by car from the Karuizawa station. The hotel is extremely helpful in picking us up by van to and from the hotel. Ahead of time, they sent us numerous emails to update us about weather, dining, activities, and transportation. Service is phenomenal here and you feel like it's very personalized service. The room was spacious with high...

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1Thank rodmania
Sydney, Australia
Reviewed 9 December 2016

We were here for 2 nights in late October. We picked Karuizawa as we wanted to see some Fall colours and the town is high enough in the mountains that the trees start turning before Tokyo’s. If you arrive in Karuizawa by train, there are 2 exits out of the train station – take the north exit. We took the...

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1Thank David R
Reviewed 26 November 2016 via mobile

This hotel has a hidden gem. The manager and his team is amazing. Here is the story...it was snowing hard on the day we checked out from the hotel. We had no experience driving on snow, had no snow tires, and yet we wanted to continue our drive to Nikko. When Mr Okawa knew about the plan, he was concerned...

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Thank Seok Ting C
Tokyo, Japan
Reviewed 15 October 2016

This was just a one-night stay over a Japanese public holiday weekend so we were prepared to pay a premium price for a hotel that we had heard good things about. We weren't disappointed. The check-in experience got us off to a great start - a complimentary glass of champagne and small treat to eat as we sat in very...

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1Thank Brian C
Los Angeles, California
Reviewed 25 September 2016

Wonderful experience with this newly renovated boutique hotel over the Silver Week holiday weekend in September. Service was on par with top quality hotels we've experienced in world cities, Paris, NY, Tokyo. High quality amenities, everything in the mini-bar free, a butler staff that caters to you from check in to check out. In fact, very kind staff all around,...

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1Thank senorburrito
New York City, New York
Reviewed 13 August 2016 via mobile

Recommended by my colleagues in Tokyo, we booked a junior suite in this hotel. My 9 year old daughter and I checked in on late Tuesday. Hotel provides pick up service from station. Lobby is nice. Welcome drinks and snacks were a pleasant surprise. Check in was very smooth and we were sent to our room on 2nd floor. Over...

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1Thank Rebeccaweiwei
Thailand
Reviewed 28 June 2016

The renovated lobby is very stylish, both check-in and check-out were done efficiently. We are a family of 3, booked the Deluxe Japanese Western room. The room was a bit dated, but was spotless. The beds were extremely comfortable, our teenager slept on a futon in the tatami area. The minibar offers a lot of free drinks, incl sodas, juices...

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Thank whc_bkk
Taipei
Reviewed 4 June 2016

We chose this hotel for our family tour. This hotel is luxury and elegant. The service is very good. The cuisine is amazingly delicious and creative. I like this hotel very much. All snacks in the room are free. The bathroom is smaller.

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Thank MonicaTaipei

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Services
  • Shuttle Bus Service

Additional Information about Kyu Karuizawa Hotel

Address: 491-5 Karuizawa, Kitasaku-gun, Karuizawa-machi 389-0102, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitasaku-gun > Karuizawa-machi
Price Range: $391 - $1,115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kyu Karuizawa Hotel 3.5*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Kyu Karuizawa Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the garden and chapel.”
 of 5 bubbles 11BrianC, 15 Oct 2016 | Read review
“Mini suites have a balcony with a table and chairs. The hotel is small (50 rooms), with just 2 floors, so all rooms are quite nice.”
 of 5 bubbles senorburrito, 25 Sep 2016 | Read review
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