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See all 64 hotels in Karuizawa-machi

HOSHINOYA Karuizawa

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Traveller (436)
Room & Suite (163)
Dining (26)
Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible5%
Travellers talk about
“kaiseki dinner”(5 reviews)
“public onsen”(6 reviews)
“resort guests”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from HOSHINOYA Karuizawa
Special Offer: Best Available Rate
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Name/address in local language
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Reviews (342)Write a Review
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All reviewskaiseki dinnerpublic onsenresort guestsjapanese breakfastresort areabird watchingstayed for two nightsthe ice skating rinksister hotelroom servicewaiting roomcomplimentary sparkling wineearly summerwooden tubspent minutesexcellent resortopen hours
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1 - 5 of 65 reviews
Reviewed 1 week ago via mobile

We went during winter, and in the middle of our trip, it started snowing ❄️which made the stay even more fun than it already was. We went ice skating too⛸which was very fun because I learnt to skate! Overall, it was a great trip and...More

Thank Cupkateyay
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 5 days ago

Dear Cupkateyay, Thank you for taking the time to review HOSHINOYA Karuizawa. We are very happy to hear that you had a good stay with us and that you were able to enjoy winter activities and the snow scenery. Our services indeed strive to allow...More

Reviewed 3 weeks ago via mobile

The resort is just absolutely gorgeous . The overall service is good. However there were pockets of bad service , complete inflexibility, inexperienced staff. I sensed as well that they were under staffed . The service staff had zero flexibility on dining arrangements . When...More

Thank angieooi
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 6 days ago

Dear angieooi, Thank you very much for taking the time to review HOSHINOYA Karuizawa. We do also thank you for your honest feedback. Your thoughts regarding service will be shared among our staff members. Being a luxury hotel, we take pride in having the most...More

Reviewed 3 weeks ago via mobile

We stayed 2 nights in Hoshinoya Karuizawa. Only one word to describe: Fantastic. The coach (light music of bird chirping was played in the coach, so calm) fetched us to the resort and was greeted by friendly staff. The whole resort just gave us a...More

1  Thank Jonathan F
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 6 days ago

Dear Jonathan F, Thank you very much for taking the time to share such a great review! We are very pleased to hear that HOSHINOYA Karuizawa offered a good experience for you. Our services strive to create an authentic and comfortable experience, and that our...More

Reviewed 14 December 2017

I tried to book a room at Hoshinoya Karuizawa more than a month in advance and is already full, thus as recommended by hotel website I booked the Bleston Court Hotel which they said are "sister hotel". As advertised, there is a famous French Restaurant...More

Thank Cecilia L
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 4 weeks ago

Dear Cecilia L, Thank you for taking the time to give us a review. We also thank you for your honest feeback, and sincerely apologize for any inconveniences you may have experienced. Your thoughts regarding dining arrangements will be shared and reviewed with the rest...More

Reviewed 12 November 2017

This was out second stay in Hoshinoya after a gap of seven years, it was even better than we remembered, The resort is bigger, the Onsen is still wonderful but new additions like the ice skating rink and 'Musasabi' watching tour are great. Dinner is...More

Thank Paddy H
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 15 November 2017

Dear Paddy H, Thank you for a great review of HOSHINOYA Karuizawa! We are very pleased to hear that you enjoyed your second stay with us. Our services indeed strive to create an atmosphere that is peaceful, and a perfect getaway from the hustle and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Hot Tub
Details
Price range
US$530 - US$2,292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Karuizawa-machi
#3 Luxury Hotel in Karuizawa-machi
#4 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$530 - US$2,292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Karuizawa-machi
#3 Luxury Hotel in Karuizawa-machi
#4 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (436)
Room & Suite (163)
Dining (26)
Pool & Beach (1)
Hotel & Grounds (478)
Bathroom (6)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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HawaiianTrippers
11 November 2015|
Answer
Response from 212NYC11th | Reviewed this property |
There is a public Onsen that is mixed and a Hoshinoya Onsen that is separated by gender. Both are great. There is no small private family bath.
0
Votes
Room Tips
"Room facing water best."
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"Even the lowest-priced rooms are very spacious and nice. Not as good a view from the balcony but still..."
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"Individual units are based on number of pax"
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"River side may be better for a first time visitor"
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