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Empress Hotel

Expedia.comUS$199*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Empress Hotel
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809 Reviews from our TripAdvisor Community

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Showing 780: English reviews
West Lebanon, New Hampshire, United States
Reviewed 26 January 2015

Perfectly located small hotel in La Jolla Village, San Diego. I have stayed here several times and probably will again. This stay was in a recently renovated room. The changes are all positive. Staff helpful and accommodating.

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Helpful?
Thank Ginny V
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Ginny V., Thank you for taking the time to write a review and for being a loyal guest of the Empress Hotel. As a repeat guest, we are delighted to see that you continue to greatly enjoy your stays at our hotel and that you were pleased with our recent renovations. Thank you for mentioning our perfect location and...

San Diego, California, United States
Reviewed 21 January 2015

Over the weekend, I was apart of a wedding party who was staying at the Empress Hotel. While I was at the Empress Hotel, the staff were very nice, sweet, and accommodating. The valet helped me bring things to my room. When I lost my valet ticket, they remembered who I was. They even accommodated us when we needed one...

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Helpful?
Thank Roxanne P
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Roxanne P, Thank you for taking the time to share your recent experience at the Empress Hotel in La Jolla. I am extremely delighted to see that our friendly and helpful staff, and the valet in particular, were able to make your stay in La Jolla both memorable and enjoyable. It is our absolute pleasure to do what we...

Aberdeen, United Kingdom
Reviewed 15 January 2015

A decent price considering the location of La Jolla but I think this was reflected in the room we were given at the back of the hotel overlooking the car park and above the kitchens. Staff were all helpful and friendly. Its unfortunate there is only valet parking though. Room was fine but VERY noisy, especially noises from the kitchen...

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Helpful?
2Thank ZedAbdn
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear 11Goldnuggets, Thank you for taking the time to share your recent experience on TripAdvisor. While we are delighted to read your comments regarding our great location and friendly, helpful staff, we are disappointed to see that you experienced a few issues that negatively impacted your overall experience and we sincerely apologize for these issues. Our hotel is currently under...

London, United Kingdom
Reviewed 12 January 2015

This review is well overdue but I wanted to still get it posted. We spent a couple of nights in May last year. We got a great deal online and although we felt the valet charge was high, it was really useful using this service as we did not have to think about our car when we went out. The...

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Helpful?
Thank geronimoturtle
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear geronimoturtle, Thank you for taking the time to share your experience on TripAdvisor. We are very excited to see that not only did you greatly enjoy your stay, but that our valet parking service, great value, convenient location and spacious rooms enhanced your trip to La Jolla. We look forward to the next time you return to the Empress...

Brighton, United Kingdom
Reviewed 6 January 2015

The 5th floor is all renovated so we enjoyed a beautifully decorated room (love the colours) with spacious bathroom. Room 507 is at the end so very quiet except when workmen start work in the morning. We appreciated the comfy sofas, fridge and coffee making facilities. ( Note to management - the leatherette bench is useless because everything slips straight...

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Helpful?
2Thank foodie16
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear foodie16, Thank you for taking the time to write a review about your recent stay. We are very happy to see that we exceeded your expectations, during your stay with us and that you are loving our newly renovated rooms. Thank you for your feedback regarding the bench. We're glad you appreciated our complimentary breakfast and we hope when...

Los Angeles, California
Reviewed 6 January 2015

Before we even arrived, we knew the service would be fantastic. We must have called at least 3 times with various questions and Ryan was always helpful and patient. When we arrived, everyone was friendly. The location is lovely, close to the beach and within walking distance of an outdoor mall and multiple restaurants. The room was clean. There was...

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Helpful?
Thank Kellie B
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Kellie B., Thank you for taking the time to review your recent experience at our hotel. All that we offer is targeted to provide our guests with a quiet and comfortable "home away from home" experience and I am very delighted to see that we were able to accomplish this goal with your stay. We're glad you enjoyed our...

Mohegan Lake, New York
Reviewed 29 December 2014

Our 3-day stay at the Empress Hotel was much too brief! No slick, cookie-cutter service but genuine warmth and friendliness from all of the staff who made us feel extremely welcome every moment we were there. From the Empress, we transferred to another hotel for the second part of our trip and though it was fine in many ways, we...

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Helpful?
3Thank H A
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear H A, Thank you very much for taking the time to share your recent experience with us. We are very pleased to read your wonderful comments regarding all of the amenities our hotel offers, from the quiet, relaxing, and central location and our friendly staff to our complimentary breakfast in the morning. It's our goal to provide personalized and...

Los Angeles, California
Reviewed 26 December 2014

The Empress (our second stay) reminds us a bit of a European hotel with a smaller but very attractive club-style lobby where coffee and tea are available. The guest rooms are quite spacious and have fluffy duvets and large modern bathrooms. Its location is perfect, within easy walking distance of the most popular restaurants and stores. Every staff member was...

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1Thank PWMW
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear PWMW, Thank you for taking the time to review the Empress Hotel La Jolla. We are pleased to hear you had an enjoyable stay as we strive to provide excellent customer service and hope to leave a lasting good impression with every visit. We appreciate your kind comments regarding our spacious guestrooms, modern bathrooms, friendly and helpful staff and...

Pasadena, California
Reviewed 24 December 2014

This was our second visit to The Empress and found it even more delightful than our first visit. Why? First the location. The Empress is ideally located close enough to the cove, the beach, restaurants, and shopping that you can leave your car with the valet and walk everywhere. (Speaking of parking, valet parking is free at the Empress. When...

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Helpful?
Thank PapaT0ny
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear PapaT0ny, Thank you for taking the time to share your great experience at the Empress Hotel in La Jolla. We are very delighted to see that you enjoyed your recent stay at our hotel even more so on your second visit with us. Thank you for your kind comments regarding our friendly staff, well appointed rooms and central location...

Reviewed 21 December 2014

We booked on Hotels.com and what a lovely surprise. We stayed in one of the newly renovated rooms on the 5th floor- unfortunately did not take any pictures but certainly lovely decor. Staff was friendly and especially Ryan at the front desk had some good suggestions for restaurants . Location is very convenient and easy to walk to shops and...

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Helpful?
1Thank Mvw09
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Mvw09, Thank you for reviewing the Empress Hotel La Jolla on Tripadvisor. We are so happy to see that you enjoyed the central location of our hotel and found our recently renovated rooms to be of such lovely decor. We appreciate your kind comments about Ryan and our friendly staff. We are thrilled to see that you would share...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Region: United States > California > San Diego > La Jolla
Price Range: $299 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Business Hotel in La Jolla
#2 Spa Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
9 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The breakfast room is on the 2nd floor, so rooms off that hallway may have more hallway noise than others.”
eileeninseattle, 25 Apr 2017 | Read review
“Higher is better. We were on the third floor overlooking some ugly roofs of the nearby apartments.”
mikeeA5157CW, 2 Apr 2017 | Read review
“Fifth floor has a view of the water in the distance”
barbarabL4810BQ, 26 Mar 2017 | Read review
“we liked our top/5th floor room. No one above - partial view of ocean.”
Rateyjane, 10 Feb 2017 | Read review
“Spa suite was a real treat.”
AKREdinburgh, 9 Feb 2017 | Read review
5 of 5
Expedia.com
US$199* /night
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TravelocityUS$199
PricelineUS$199
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Prices are for 1 room, 2 adults
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