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Heritage Inn La Mesa

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Traveller (9)
Room & Suite (9)
Pool & Beach (1)
Overview
  • Excellent6%
  • Very good17%
  • Average9%
  • Poor21%
  • Terrible47%
11 Jun 2018
“Worst and most dangerous motel experience ever!!! Don't do it!!”
3 Apr 2018
“Satisfied customer”
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (75)
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1 - 5 of 70 reviews
Reviewed June 11, 2018

This motel is nothing like the picture's portray!! It is cheap, dirty , stinky and dangerous! It is right off the highway, we witnessed drug deals and were nervous about our vehicle. We were given a key to an already occupied room!! Seriously could have...More

Thank klh70x7
Response from Connie F, General Manager at Heritage Inn La MesaResponded 4 weeks ago

We're sorry for not exceeding your expectations. We work hard to ensure each and every guest experience is satisfying. We do value your business and it is our hope that you will give us another opportunity to serve you. Connie Flores General Manager Cflores@heritagehotelgroup.com

Reviewed April 3, 2018

I was so afraid to book this motel based on so many negative comments. But my experience was a positive one. Sal, who checked us in, was very professional and got us a room even though we got there before the check in time. The...More

Thank newportrobert
Response from Connie F, General Manager at Heritage Inn La MesaResponded April 8, 2018

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We...More

Reviewed March 27, 2018

The rooms are nothing like you see on the pictures of their website. The first impression is at the reception, so rude, so used to treat with low people. Then the room..... omg so stinky! Smells like tobacco, weed, and pets (because they accept pets)....More

Thank marijey280
Response from Connie F, General Manager at Heritage Inn La MesaResponded April 1, 2018

Let me start by thanking you for completing our survey. I apologize for not exceeding your expectations, We have renovated rooms also . Please know that we are taking your feedback to heart and focusing on improving. Again I apologize for the inconvenience and hope...More

Reviewed November 6, 2017

Booked on Priceline, lured in by the cheap price. We've booked cheap rooms on Priceline before and have been pleasantly surprised, but this was a complete disaster. Should have turned and run when checking in and there was a sign over the check in desk...More

Thank Citlali Lisa M
Response from Connie F, General Manager at Heritage Inn La MesaResponded November 12, 2017

I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity to...More

Reviewed August 7, 2017

it sucks. it smells like piss and mold. it's way over priced. this place is so old I saw mosses walk by. everything about this place said's only low life stay here. keep looking for another place. go to motel 6.More

Thank rlwood4933
Response from Connie F, General Manager at Heritage Inn La MesaResponded August 13, 2017

I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity to...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free Internet
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$68 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (9)
Pool & Beach (1)
Questions & Answers
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Room Tips
"dirty, stinky, noisy,"
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"Get rid of cockroaches!"
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"We got the two queen beds for a nominal amount more money, think the room larger. Worth it."
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"Rooms at any other hotel are the ones to go to."
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