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La Quinta Resort & Club, A Waldorf Astoria Resort

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La Quinta Resort & Club, A Waldorf Astoria Resort
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1,339 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Resort & Club, A Waldorf Astoria Resort
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Showing 1,312: English reviews
Los Angeles, California
Reviewed 1 week ago via mobile

Pros: the valet manager, Franz, Eduardo, exceptional did many nice things and were nicely tipped. Cons: two of the valet attendants one whose name starts with an M a bit hot under the collar strident, and the other one who I remember from last year who drove home with my keys in his pocket also a bit hot under the...

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Helpful?
Thank Tomk626
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Tomk626, I am very pleased you found your stay at La Quinta Resort & Club to be enjoyable despite those few instances when food or service fell short of expectations. Our goal is to provide each guest with exceptional experiences, and the particular demeanor you described of a staff member is certainly not in keeping with that spirit for...

Seattle, Washington
Reviewed 1 week ago

We stayed at the resort 3 nights to celebrate our 'baby moon' and watch the tennis tournament. This resort is a first class retreat. The grounds are beautiful with all of the flowers, fountains and pools. Rooms are spacious, with very comfortable beds. My husband enjoyed the tennis clinics. We had dinner at the Adobe grill on the resort and...

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Thank Anna M
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Anna M, A babymoon!! What a wonderful occasion for some celebration and recreation with your husband! I am so glad you enjoyed your visit at La Quinta Resort & Club as much as we did having you. Many happy returns! Best regards, Kathy Stoker Director of Operations, Rooms

Redondo Beach, California
Reviewed 1 week ago via mobile

I've stayed at this property several times in last 15 years and I've never had a bad experience. My sister got married here 15 years ago and it's always held a special place with our family. Staff is always accommodating and friendly. Rooms do need a bit of upgrade, but always clean and in working order. Having a pool/jacuzzi right...

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Helpful?
Thank Leslee S
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Leslee S, It is wonderful to know that you and your family have felt so well taken care of at La Quinta Resort & Club over the years. I am always happy to share with guests that their best memories with us are ours, too! We look forward to welcoming you back over and over again. Best regards, Kathy...

El Cajon, United States
Reviewed 1 week ago

I have stayed two years in a row at the La Quinta Resort and enjoyed it so much I have already made my reservations to stay there again next year when the tennis tournament comes to La Quinta. The room service and food were excellent too.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank 128bonnies
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear 128bonnies, Thank you very much for staying with us again this year during the tennis tournament, and I am happy to learn that you had such an enjoyable time. At La Quinta Resort and Club we are dedicated to exceeding the expectations of our guests at every opportunity for a visit they will remember -- and an experience they...

Monterey County, California
Reviewed 1 week ago

I have been coming to the Palm Desert area for over 30 years and have stayed at every resort here. La Quinta is by far my favorite! The combination of historic charm, beautiful location superb service, variety of room selection and amenities is unsurpassed. Morgans ,the signature restaurant, serves the best food in the area hands down. The tennis golf...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Richard A
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Richard A, Thank you very much for sharing a few thoughts about your recent stay at La Quinta Resort & Club. It is so gratifying to know you had such a terrific stay and that you were able to experience so many of the resort's unique charms and services --including the great food, luxury accommodations and world-class activities! A...

Coto de Caza, California
Reviewed 1 week ago via mobile

Stayed there for one short night earlier this week. Didn't look too hard for alternative lodging because my business associates already chose La Quinta. It was pretty good. Rooms seemed a bit dated, but awesome setting. Didn't have time to explore the onsite spa, restaurants or tennis, but thoroughly enjoyed playing Mountain Dunes golf course - in excellent condition and...

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Thank advantagemiles
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear advantagemiles, It is terrific to learn that in the span of a "one short night" stay you were able to have such a good time. We certainly hope that your wonderful Mountain Dunes golf experience will encourage you to visit again soon to enjoy the tennis, Spa, and world-class dining -- not to mention the Waldorf Astoria service --...

Los Angeles, United States
Reviewed 1 week ago

Although the grounds are lovely and the location is great, Customer Service in this hotel leaves something to be desired. Specifically, the front desk staff really has the attitude that they couldn't care less that you are there (even as Hilton Honors Gold member.) Rooms are consistently not ready at 4:00, the check -in time (This has happened to us...

Review collected in partnership with Waldorf Astoria
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1Thank 345darrink
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear 345darrink, Although I am very glad you found La Quinta Resort & Club to be the lovely environment that we hope every guest experiences, the situation you describe is most unfortunate and unacceptable -- and for that, I apologize. Please know that I will take immediate action to remedy any service deficiencies to ensure that all of our guests...

Llancadle, United Kingdom
Reviewed 1 week ago via mobile

This is a great resort, however... I am writing this review out of frustration with the resort. Despite talking to 3 separate people at the resort, my issue remains unresolved. We urgently required laundry to be done prior to setting off to another area tomorrow. We put our laundry together at 10.30pm last night (Monday) to ensue it would be...

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1Thank Wpd58
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Wpd58, Thank you very much for staying with us and for taking a moment to share some valuable feedback. Clearly, our standard of service was lacking in this case and the communication was not what it should have been, and for that I apologize. At La Quinta Resort & Club we pride ourselves on working closely with our guests...

New York
Reviewed 1 week ago

Magnificent resort that was a bit overwhelming on our last stay. This was our fourth stay at the resort. All the facilities are superb but if you stay there during the tennis tournament you may not have sufficient access to tennis. I had a few annoying issues such as billing but the staff is top notch.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank webwise
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear webwise, Thank you very much for your kind words about La Quinta Resort & Club. Indeed the tennis tournament is quite an exciting time for us all and accommodating requests for court time can be a bit a challenge on some days. I encourage you to always feel free to reach out to our concierge before and during your...

Dallas
Reviewed 1 week ago via mobile

We had a wonderful week in a deluxe poolside casita. The flowers & landscaping are just beautiful. We had perfect weather & enjoyed the pool every morning & afternoon as well as after dinner. All in all just a great trip. Food in Twenty 6 was just ok & food in Adobe was great. We sat outside at both &...

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Helpful?
Thank Trip Advisor from Dallas, TX
Kathy S, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Trip Advisor from Dallas, TX, It makes my day to know that you enjoyed our unique brand of service and the delightful desert surroundings of La Quinta Resort & Club. For ambience, activities and great food, we are all so happy that you found your "great outdoors"! Best regards, Kathy Stoker Director of Operations, Rooms

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
La Quinta Resort & Club and PGA WEST® is a world-renowned Southern California desert retreat featuring 796 elegantly appointed casitas, suites and villas; the 23,000-square-foot Spa La Quinta® with 41 pools and 53 hot spas; 41 tennis courts; over 100,000 square feet of indoor and outdoor meeting and banquet facilities; and exceptional cuisine at Morgan’s in the desert, TWENTY6 and Adobe Grill. Known as The Western Home of Golf in America® and named ”North America’s Golf Resort of the Year,” it is home to five award-winning golf courses and four private courses – designed by legends Arnold Palmer, Jack Nicklaus, Pete Dye, Greg Norman and Tom Weiskopf. Golf instruction is offered at the PGA WEST Golf Academy. ... more   less 

Additional Information about La Quinta Resort & Club, A Waldorf Astoria Resort

Address: 49499 Eisenhower Dr., La Quinta, CA 92253-2722
Region: United States > California > California Desert > La Quinta
Price Range: $249 - $1,374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Quinta Resort & Club, A Waldorf Astoria Resort 4*
Number of rooms: 796
Reservation Options:
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Also Known As:
La Quinta Resort And Club
La Quinta Resort & Club Hotel La Quinta
La Quinta Resort & Club, A Waldorf Astoria Resort California Desert
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and other travellers.
31 questions
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Saint Simons Island, Georgia
3 months ago
Auckland Region, New Zealand

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Questions? Get answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on your preferences - it's a big piece of real estate, so might ask for a room near the amenities that peak your interest!”
 of 5 bubbles KenR3, 26 Mar 2017 | Read review
“book rooms now then through out the year call to get lower price it works”
 of 5 bubbles 773craigw, 13 Mar 2017 | Read review
“we like the 100 numbered Casitas”
 of 5 bubbles KristiKN, 7 Mar 2017 | Read review
“It can be a *very* long and confusing walk from one's room to the front desk, or to the spa. Ask.”
 of 5 bubbles HBMiller, 4 Mar 2017 | Read review
“Spa rooms are in a quiet/peaceful area but there is a longer walk to the main part of the resort than from other areas.”
 of 5 bubbles kkfnc, 28 Feb 2017 | Read review
5 of 5