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Laguna Brisas Hotel

Booking.comUS$145*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Laguna Brisas Hotel
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721 Reviews from our TripAdvisor Community

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There are newer reviews for Laguna Brisas Hotel
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Showing 688: English reviews
Reviewed 13 May 2015

Although this hotel location is loud because of the traffic, it is immediately across the street from the beach. Towels provided. It also has a great view rooftop, pool and hottub that made our Mother's Day picnic a joy - away from overcrowded restaurants. The best were the staff of Erin, Whitney, and Kevin. The maintenance and cleaning staff also...

Review collected in partnership with Best Western
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Helpful?
Thank 523renatem
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are delighted that you enjoyed Mother's Day at our hotel. We will continue to do everything possible to ensure a pleasant stay. We firmly believe there can be no substitute for superior customer care. Please come back and see us soon. Happy travels.

Salt Lake City
Reviewed 4 May 2015

The hotel itself is nice, but I did not have a good experience. I drove 10 hrs from out of state and arrived late at night at 1am and was awakened around 6am by a jackhammer next door. I spoke to the front desk about the noise, they recommended that I go complain to the restaurant next door who was...

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Helpful?
1Thank May21st
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that you did not enjoy your stay with us. Unfortunately there is very little we can do with noise not related to the hotel. I do not agree with the front desk agents suggestion. We will continue to strive for 100% guest satisfaction. Best regards.

SEATAC
Reviewed 4 May 2015

great location, our room had a fabulous view, price was reasonable, establishment needs some polishing, staff needs some customer service training and coaching, linens need to be replaced, towels at the pool

Review collected in partnership with Best Western
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Helpful?
1Thank MARK P
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am delighted that we met your expectations and your suggestions are well taken. We will continue to train our staff and work on our shortcomings. Happy travels.

Las Vegas NV, United States
Reviewed 4 May 2015

Beautiful property, lovely room. Loved the viewing deck, pool, jacuzzi, close to beach, shopping and restaurants. Highly recommended. Friendly staff. Nothing negative to say. I will stay there again next time I'm in the area

Review collected in partnership with Best Western
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Helpful?
Thank Colleen H
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I will share your words with the staff so they may continue to give their best effort. There can be no substitute for superior customer care. Best regards.

indio, United States
Reviewed 1 May 2015

Complimentary buffet ran out of hot items before we got there which was 25 minutes before it ended. Spa by the pool was less then invigorating with most of the jets not functioning. Room not cleaned after advising front desk we were leaving for the day before 1 pm.

Review collected in partnership with Best Western
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Helpful?
Thank Joanne I
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that you did not enjoy your stay with us. We will use your comments as a trianing tool for out staff. We will continue to strive for 100% guest satisfaction. Happy travels.

riverside, United States
Reviewed 29 April 2015

Oh how I wish I could afford the Surf & Sand Resort across the street. Until win the lottery I have to go with affordability and BW Laguna Brisas fits my bill! Great breakfast, comfortable bed, super clean, pretty and relaxing. Did not use the pool but it sure looked inviting. The staff are awesome!

Review collected in partnership with Best Western
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Helpful?
3Thank Wanda D
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are not quite a 5 star hotel but what we lack in facilities we try to make up with customer service and an impeccable hotel. We appreciate your words and hope to see you soon. Happy travels.

las vegas, United States
Reviewed 28 April 2015

love this hotel great view great staff close to all of Laguna a 90 second walk to the beach next to a great roof top bar and grill next door to that Thai food and next door to that Italian food also 15 minutes to Newport 15 minutes to san Clemente pier

Review collected in partnership with Best Western
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Helpful?
3Thank Joel M
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are delighted that we met your expectations. I will share your words with the staff. We will continue to strive for 100% guest satisfaction. Please come back and see us again soon. Best regards.

Savannah, Georgia
Reviewed 27 April 2015

Good location across street from beach, full complimentary breakfast and easy access to Laguna Avenue via the free weekend shuttle adds up to good value. The only negative was they were not helpful at check-out when the parking fee had to be adjusted.

Review collected in partnership with Best Western
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Helpful?
1Thank LovinSavannah
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that you enjoyed your time in Laguna Beach and you found our hotel satisfactory. We will continue to work on our shortcomings and strive for 100% guest satisfaction. We frimly believe there can be no substitue for superior customer care. Happy travels.

Laguna, United States
Reviewed 26 April 2015

Love the look and feel of the hotel. Price was great! Walking distance and easy to use the car too. I was given a great suggestion for dinner. I used Calstay.com to find a hotel and they called Best Western directly for me. It was a last minute trip and I was concerned I wouldn't find a place to stay...

Review collected in partnership with Best Western
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Helpful?
1Thank Mo B
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that you enjoyed your stay with us. We will commend the staff and continue to work towards 100% guests satisfaction. Best regards.

SLC
Reviewed 20 April 2015

We really enjoyed our stay. Our room was clean and very comfortable. The staff was very friendly and helpful. The hotel is not new but you want a beach hotel to have a little character. The breakfast was about what I expected. Good but not great. The only downside is that it is about a mile from the main shopping...

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Helpful?
Thank dennislc
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that we met your expectations. We will continue to instill can do attitude in all our employees. We try to make up through personal interaction what we lack in size and faciltty. I am glad you noticed. We will continue to strive for 100% guest satisfaction. Happy travels.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 

Additional Information about Laguna Brisas Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Region: United States > California > Orange County > Laguna Beach
Price Range: $211 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Brisas Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western
Hotel Style:
#9 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Brisas Hotel staff and other travellers.
4 questions
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Questions? Get answers from Laguna Brisas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room with ocean view balcony”
627mistya, 3 May 2017 | Read review
“The view rooms are not the quiet rooms since they are above PCHighway.”
lindad633, 17 Jan 2017 | Read review
“Regardless of the room location, you do not get a direct beach view. Do ask for a room toward the front of the property for a partial view.”
Laura-Alabama, 6 Jan 2017 | Read review
“Rooms on the 3rd and 4th floors tend to have less street noise.”
teresam0723, 1 Dec 2016 | Read review
“Make sure you get a room with elevator access”
nativecal, 27 Nov 2016 | Read review
5 of 5
Booking.com
US$145* /night
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TripAdvisorUS$145
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Prices are for 1 room, 2 adults
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