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I stayed here initially temporary during a move into the area and ended up staying as my primary residence for over a year, and did so because I felt so comfortable here and it is very affordable. I also appreciate very much the outstanding service...More
Response from 00esa, Manager at Extended Stay America - Orange County - Lake ForestResponded 2 days ago
Peter, thank you for making Extended Stay America home away from home. We are delighted to read you liked our affordable rates and the excellent service provided by our team. We will be sure to share your compliments with the team. We appreciate you recommending...More
Carla at the front desk is a royal gem! She is always smiling. She is efficient. She is always on top of things at the hotel. The lobby always has fresh coffee, cups and snacks when Carla is on duty.. She is very knowledgeable and...More
Thank Barbara W
Response from 00esa, Manager at Extended Stay America - Orange County - Lake ForestResponded 3 weeks ago
Barbara, thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look...More
This hotel is excellent. First it feels more like a studio apartment as opposed to a hotel room and they provide all linens, dishes, towels, appliances to make you feel at home. The staff, Bridget, Carla and manager Jay were all great providing top tier...More
Response from 00esa, Manager at Extended Stay America - Orange County - Lake ForestResponded April 7, 2018
Thanks for the wonderful feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We will surely share your praises with Bridget, Carla and Jay. Thanks once more for your business to Extended Stay America, and...More
Absolutely, an unmitigated nightmare. This is NOT a hotel for vacationers. It is literally, a welfare hotel for the homeless or post rehab or the 30 day voucher dependent population of Orange County. Nothing on the website or in the pictures online would even hint...More
Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Orange County - Lake ForestResponded May 5, 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Perfect staff Initiative and friendly, they hotel is clean and very modern to long term living. Overall a good experience!! Highly recommended if your going to be staying anywhere for a extended period of time.More
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Response from 00esa, Manager at Extended Stay America - Orange County - Lake ForestResponded March 1, 2018
Steven, thank you for the glowing review of Extended Stay America. We are thrilled to know you had a great time with us and that you both enjoyed every aspect of our hotel. Thanks again for recommending us. It was a pleasure having you as...More