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Before i booked i called and asked if i could get a suite with my employee rate she assured me i could, at check in they lied and charged me extra for my suite. The first suite was dirty hair on the bed pillow cases...More
Thank Roni W
Response from Rosa R, General Manager at Holiday Inn Express LancasterResponded 2 January 2017
Dear Roni W,
Thank You for taking the time to review our hotel. I am very sorry to hear about the issues you encountered at our hotel. As any hotel all our suites are more than our standard rooms, we would have been more than...More
We were caught in the Thanksgiving traffic & decided to spend the night after dropping off my granddaughter at college. Reservation was processed quickly & night clerk was so helpful and gave us toothbrushes & toothpaste. The bed were very comfortable & their breakfast was...More
Thank Patty M
Response from Rosa R, General Manager at Holiday Inn Express LancasterResponded 7 December 2016
Dear Patty M,
Thank you for taking the time to review our hotel. We are so glad to know we were able to assist all your needs here. It makes us happy to know you were comfortable here and that you enjoyed our breakfast.
Watch your rates very carefully. I compare it to the shell game in new york city.
Bad neighborhood, so lock your car.
Better rates are availability for this property on 3rd party websites.
Hot on the internetMore
Thank Chris D
Response from Rosa R, Manager at Holiday Inn Express LancasterResponded 5 December 2016
Thank you for taking the time to give our hotel a review. I apologize if there were any issues during your stay with us, we definitely would have mended them immediately. IHG has a Best Price Guarantee program that every hotel reservation booked...More
- very good sized rooms. One of the biggest we've had amongst many holiday inns we've been (Freno, & different parts of Australia).
- there's a restaurant/bar at the hotel lobby so it was grat for us after a long drive! Food was not...More
2 Thank Peanut-136
Response from Rosa R, General Manager at Holiday Inn Express LancasterResponded 17 August 2016
Thank You so much for taking the time to review our hotel. I am so happy you enjoyed our breakfast and evening reception. I apologize for the issues you encountered throughout your stay and we will have these issues corrected asap. We hope...More
US$112 - US$153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Lancaster
#6 Business Hotel in Lancaster
Non-Smoking Rooms ,
Number of rooms
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