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Interior is older but well kept. The pool area looks nice and there is a basketball hoop. The suites are large and comfortable but the stairs up to my second floor rooms had a plank that moved when you stepped on it.
The place needs...More
1 Thank Robert D
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 4 weeks ago
Thank you for taking the time to review your stay with us Robert D. Thank you for advising us about a loose step going up to your room so we can get that addressed by our maintenance staff. I'm glad to hear that overall you...More
As some other reviews suggest, this particular Residence Inn falls below most Marriott standards in terms of condition. Signs of wear on plated metal pieces (e.g. doorknobs, bathroom fixtures), surface of tubs and sinks combine to give an impression of age and neglect. However, everything...More
This can be a good place to stay if you know what you’re getting into. The property is very dated. Much of the decor is from the 60s. The rooms could definitely use some updates and touchups. With that said, it’s very clean and spacious....More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded July 1, 2018
Thank you JVM-Milford-MI for taking the time to review your stay with us. Yes, we are certainly an older hotel that was built and opened in 1989, but we last renovated and updated our décor about 5 years ago. I'm happy to hear your report...More
Wow, I can hardly believe this hotel still bears the Marriott brand! The place is very poorly maintained, everything is at least a decade out of date - from bathrooms to carpet to the 30 year old furnishings. Housekeeping is poor. Baths sink was dirty...More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded April 24, 2018
I'm very sorry to hear you were so disappointed in your stay with us. I apologize for the dirty bathroom sink, and I will certainly address this with our Housekeeping Manager to ensure that this was an isolated instance, rather than an ongoing issue. Our...More
This is the typical Residence Inn - a little outdated but the room was comfortable and well maintained during my stay. The location is good - several good restaurants in the area. I did not encounter any issues during my stay.