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Hotel Maya - a DoubleTree by Hilton Hotel

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Traveller (872)
Room & Suite (381)
Dining (93)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“fuego restaurant”(51 reviews)
“warm cookies”(30 reviews)
“double tree”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
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Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,843)
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All reviewsfuego restaurantwarm cookiesdouble treequeen marywater viewfire pitdowntown long beachbeautiful hotelwater taxifree shuttlepre cruiseacross the bridgecarnival cruisehotel restaurantupon checkdowntown areashoreline village
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361 - 365 of 1,772 reviews
Reviewed 21 December 2016

Nothing stood out. Pretty pricey for not getting a least an ocean view. You get a better price at the Hyatt and nicer rooms. Not to knock on Maya but I stayed there a couple of years ago and things have changes.More

Review collected in partnership with DoubleTree by Hilton
Thank Luis R
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 23 December 2016

Thanks for the feedback. We have done a full renovation in the last few years adding new AC's, new hardwood floors, sound proofing all guest rooms, new windows and doors, new couches and chairs, etc. in all guest rooms and then added a new pavilion,...More

Reviewed 19 December 2016

Very clean and the employees are very nice. They have a restaurant on the grounds and it has good food. They also have a free shuttle to take you to the shops. They have a nice pool with a hot tub. They treat the veterans...More

Thank sharonmoleary
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 20 December 2016

Thanks for the nice review and glad you enjoyed it. Come back soon

Reviewed 16 December 2016

Always stay here when on a cruise. They take great care of you, take you to the ship and back and it is just gorgeous there... The hotel is right on the bay and is huge.. It has all that you need from free cookies...More

Review collected in partnership with DoubleTree by Hilton
Thank michaellB3166XH
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 19 December 2016

Always a pleasure to have you! Thanks for the great comments and we hope to see you soon.

Reviewed 14 December 2016

Second one I've stayed at. Loved them both. Although the locations of both were kinda out of the way.R ooms are clean, extremely nice. Quiet. Nice beds. Staff was pretty awesome. Love me them cookies, too!

Review collected in partnership with DoubleTree by Hilton
Thank Antonio Anderso... R
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 16 December 2016

We love your comments as well. Thanks for staying with us.

Reviewed 12 December 2016

I decided to stay at Hotel Maya for one night - and there are definitely some pros and cons: Pros: Fabulous room. Beautiful view from the balcony. Wonderful staff at the Fuego restaurant for breakfast. Cons: Complimentary Wifi was so slow, it was unusable. Towels...More

1  Thank Omar H
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 13 December 2016

Thanks for the feedback and the review. As you were probably told we are upgrading the internet of the entire hotel as we have a few rooms who due to access points are slower than others. We typically will room move you if it doesn't...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$224 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$224 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (872)
Room & Suite (381)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
Jamie J
1 April 2018|
AnswerShow all 2 answers
Response from 701LongBeach | Property representative |
We have in room fridges but no microwave. There are microwaves in gift shop for guest use. The guest before was correct...bathroom shelving has been added. We also replace mattresses as needed so if a guest mentions the... More
0
Votes
Starling1
29 March 2018|
AnswerShow all 6 answers
Response from deniseaks | Reviewed this property |
I don' believe they do.
0
Votes
nana101
18 December 2017|
Answer
Response from 701LongBeach | Property representative |
Please contact sandy.soto at hotel directly to clarify if you mean room and parking or just parking.
0
Votes
Room Tips
"stay elsewhere"
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"Request water or garden views and avoid the buildings closest to the lobby and those facing the parking lot."
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"Ocean view w/ balcony"
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"Rooms with a balcony are lovely"
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