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Courtyard Long Beach Downtown

Orbitz.comUS$189*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Long Beach Downtown
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398 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Long Beach Downtown
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Showing 380: English reviews
Hampton, Virginia
Reviewed 11 September 2015

My husband and I recently took a short bit of time off to decompress from work, and celebrate our anniversary. We started our stay in California at this Marriott downtown to be close to the many activities Long Beach has to offer. Let me start by saying that the front staff, Rebecca and Darren were more than accommodating to make...

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Helpful?
Thank Karen and Bill I
Lisa R, General Manager at Courtyard Long Beach Downtown, responded to this review

Thank you so much for your recent review Karen and Bill. It was a pleasure meeting you both during your stay and we so appreciate your feedback and compliment of our front desk team. Please accept my apologies that your initial visit to our restaurant was not outstanding as we strive to provide. We are also very sorry about the...

Long Beach, California
Reviewed 24 August 2015

Worst hotel ever, terrible smell, had to change rooms, messed up the credit card payment, over charged, no water black water, terrible customer service. Terrible experience, we will never stay at this hotel again. The front desk was awful and presented terrible customer service waking us up in the middle of the night.

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Helpful?
1Thank BSNache
Lisa R, General Manager at Courtyard Long Beach Downtown, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to provide an exemplary experience with each and every stay. We are very sorry that we fell short in our customer service and assure you that engineering issues have been addressed. We're very excited to...

Houston, Texas
Reviewed 16 August 2015 via mobile

Loved this hotel. Within walking distance to office (1 mile but nice walk), close to grocery store if you're staying awhile (one block) and within walking distance to promenade and Pine Street with a wide variety of restaurants. Only thing that would have made it complete would have been a microwave. I was in town for work and it would...

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Helpful?
Thank YVR01
New York City, New York
Reviewed 13 August 2015

Really nothing to complain about with this hotel, other than the parking structure's elevator not working. Beyond that, the location is good...enough. It's a fairly good walk to the either the Convention Center or the main shopping/dining strip, but that shouldn't deter. Breakfast at the hotel's restaurant was quite good, as was the friendly service.

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Helpful?
Thank Mike S
Silvano M, General Manager at Courtyard Long Beach Downtown, responded to this review

Thank you for your recent review and we appreciate your comments about our central location, our restaurant and team. We apologize that the parking lot elevator was out of service during your stay and appreciate your understanding. We hope to have the pleasure of welcoming you back whenever your travels bring you to Long Beach.

california
Reviewed 9 August 2015 via mobile

This place is close to most attractions. It's not located beach side but the beach can be walk in 5min. The lobby is warm and inviting and the staff are friendly. There's a store near the lobby that's open 24hrs. Checking in was a breeze. I had a two queen beds and the beds are comfortable. The room is equipped...

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Helpful?
Thank maharlikah2
Santa Clara, California
Reviewed 7 August 2015 via mobile

My first stay here & am recommending this hotel. Front desk staff handled an unexpected power outage in the downtown Long Beach area very well. AC was off and cold soft drinks & water plus sandwiches were served in lobby while people waited for check in & power to be restored. Front desk man Chase Choi deserves a special kudos...

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Helpful?
Thank letuknow63
Philadelphia
Reviewed 26 July 2015 via mobile

Probably a better than a "3" but not quite a "4". Pros- friendly staff, great location, price (relative to other local hotels), restaurant, modern lobby, clean room, broken hair dryer replaced in minutes Cons- while clean, room was dated and had a bit of a musty odor, $19 a night for parking takes away from the good price, pool and...

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Helpful?
Thank jvp103
Reviewed 25 July 2015

The Lobby has a WOW factor, the room was outdated, Karen was helpful in our check in. The parking elevator was OUT of ORDER at that time or they don't fix it so they'll use the VALET. If they knew it was out of service they should offer the guest to use the ground floor for parking or yet have...

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Helpful?
Thank Fermin C
Lisa R, General Manager at Courtyard Long Beach Downtown, responded to this review

We so appreciate you taking the time to review our hotel and are pleased that you liked our new lobby renovations. Thank you also for recognizing our associate, Karen. We're very sorry about the parking elevator and have passed on your great comments to our team. We hope you will come back and stay with us the next time you...

San Jose, California
Reviewed 21 July 2015

As we drove up to the hotel at almost midnight, I saw the hotel and was very surprise about the outer appearance. As we checked in, I was amazed at the uninviting entrance and lobby. The hallway carpets were unappealing and the wall paper looked ‘vintage.’ Got into the room and was beyond disappointed… We had the accessible unit which...

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Helpful?
1Thank LHTran
Lisa R, General Manager at Courtyard Long Beach Downtown, responded to this review

Thank you so much for your feedback. Please accept my apologies for your experience at the front desk and I assure you it has been addressed. We pride ourselves on providing exemplary customer service and apologize for falling short in this area with you. Please also accept my apologies for the difficulties you describe about with accomodations. Our guest rooms...

Orlando
Reviewed 19 July 2015 via mobile

This is a fantastic hotel, great location and relatively cheaper than others in the area. Most noticeable is the outstanding service from the staff. From the warm welcome at valet to the check in experience to the restaurant, the staff are SO friendly! The lobby and restaurant area look like they were recently renovated and have a great look and...

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Helpful?
Thank Skingy

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Courtyard Long Beach, California hotel offers a distinctive experience celebrating the vital urban surroundings that are Long Beach. A short walk away lies gorgeous beaches, the Long Beach Convention Center, Long Beach Arena and the Performing Arts Center. Around the corner are vibrant Pine Avenue, The Pike, Shoreline Village, and the Aquarium of the Pacific. At our downtown Long Beach hotel, enjoy indigenous dishes and signature beverages at James Republic, serving modern California coastal cuisine. Feel at home in our spacious California-crafted guest rooms with luxury Marriott bedding, intuitive tech details, and much more. Business travelers at our hotel in Long Beach, CA appreciate large work desks, ergonomic chairs and free Internet access. Take advantage of downtime with our amenities including outdoor pool and fitness center. Our hotel near the Convention Center offers nearly 7,000 sqft of flexible meeting space, AV capabilities, seasoned meeting professionals and catered Events by James Republic. ... more   less 

Additional Information about Courtyard Long Beach Downtown

Address: 500 E 1st St, Long Beach, CA 90802-5024
Region: United States > California > Long Beach
Price Range: $256 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Long Beach Downtown 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Courtyard By Marriott Long Beach Downtown Hotel Long Beach
Long Beach Courtyard
Long Beach Marriott
Hotel Style:
#15 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Long Beach Downtown staff and other travellers.
7 questions
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Benin City, Nigeria
Sacramento, California
11 months ago
Los Angeles
over a year ago
Los Angeles, California

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Questions? Get answers from Courtyard Long Beach Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor balcony room”
michaelaM7103IC, 6 May 2017 | Read review
“While a deluxe room, it was quite noisy with the trash trucks and traffic. I would recommend an inside room for those light sleepers”
B0bAZ, 26 Mar 2017 | Read review
“926 King Room spacious Balcony with a great view.”
D4773AApeterw, 13 Mar 2017 | Read review
“Ask for a room with a view of the water.”
624jamies, 14 Feb 2017 | Read review
“Most rooms have balconies.”
LiliKovacs, 9 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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