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Residence Inn Palo Alto Los Altos

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Traveller (36)
Room & Suite (29)
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Overview
  • Excellent41%
  • Very good46%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“palo alto”(26 reviews)
“long stay”(6 reviews)
“silicon valley”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Palo Alto Los Altos
Special Offer: Member Rates
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Offers from Residence Inn Palo Alto Los Altos
Special Offer: Member Rates
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Reviews (184)
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79
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Show reviews that mention
All reviewspalo altolong staysilicon valleyliving areagreat place to stayfree breakfastwhole foodsunderground parkingmain buildinghotel gymarea hotelscomfortable layoutan extended staysmall poolahead of timeonly complaintrestaurants within walking distance
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1 - 5 of 176 reviews
Reviewed 1 week ago

I stayed here July 2017- end of September 2017 for work. I travel 100% for work. I always call ahead and ask for the top floor of whatever hotel I am in. This did not happen. Next day I was moved, but then they moved...More

Thank 827sms
Reviewed 1 week ago via mobile

Arriving after 17 hours and being told I had to pay 17usd for parking over a 300 usd rate x day ... this is stupid and made me feel not welcome. The room was big but they never replaced the linen nor the shampoo or...More

Thank the_expert_traveler
Reviewed March 12, 2018 via mobile

I’ve travelled across the US a lot but I’ve yet to experience a better stay than this place. The check in team and waiting staff were very friendly and professional, the room was white glove clean with good amenities. Whilst without a restaurant they do...More

Thank Y2KLA
Response from Charmie R, Manager at Residence Inn Palo Alto Los AltosResponded March 21, 2018

Dear Y2KLA, thank you SO much for taking the time to share your valuable feedback! We sincerely appreciate your rating and praises. We will certainly share this with our team! We look forward to welcoming you back when you're in Los Altos!

Reviewed January 21, 2018 via mobile

I stay here often when I travel for work. This hotel has everything needed for a quick overnight stay. It’s clean and the staff is nice. Walking distance to restaurants. One issue is that it always takes forever for my Marriott point to hit my...More

Thank Angie R
Reviewed December 13, 2017

My wife and I have spent seven months at the Residence Inn, from June 2017 to December 2017. The staff was extremely friendly and professional, taking great care of us and of the facilities. We also enjoyed the amenities, breakfast, and MIX events.

Thank didierhirsch
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Tennis Court
Outdoor pool
Details
Price range
US$170 - US$862 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$862 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Charles M
December 3, 2015|
AnswerShow all 3 answers
Response from Valerie E | Reviewed this property |
The Counter on El Camino and San Antonio Road has excellent burgers (beef, bison, turkey, tuna or vegetarian). Pompeii in downtown Los Altos had very good Italian food. Togos (further down El Camino towards Mountain View... More
0
Votes
Room Tips
"3rd floor is probably quieter. I think first floor rooms off parking lot would be noisy."
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"Ask for upper floor room to minimize noise level from room above."
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"facing sunlight - if that's an important factor"
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"On the court yard side is very good."
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