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JW Marriott Los Angeles L.A. LIVE

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1,921 Reviews from our TripAdvisor Community

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Showing 1,753: English reviews
Kerhonkson, New York
Reviewed yesterday NEW

Besides being convenient to the Staples Center, this hotel has large, clean rooms, a nice bar and Ford's Filling Station for a good meal. Other great restaurants are within a short walking distance. Housekeeping maintains impeccable rooms. Banquet food however, was mediocre BUT I think the budget of the organization may have been skimpy. Staff is THE most professional I've...

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Helpful?
Thank Jean K
Anchorage, Alaska
Reviewed 5 days ago NEW

Business trip here for a week in December. Comfy and everything works well. Staff is very pleasant and helpful. Always a big smile from all of them. At convention meals, they're happy to help with unique needs, like tea instead of coffee, etc. The Room [11th floor] is comfortable, large, but not ostentatious, and storage and amenities are thought out...

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Thank michaelfU8928UH
Walnut Creek, California
Reviewed 1 week ago

JW Marriott hotels are great and this was no exception. Higher floor had interesting view. The rooms are comfortable. I was here for a conference and never considered downtown as a destination I may reconsider it. The proximity to the Staples Center and and many restaurants is excellent. And being at LA Live is festive and fun.

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Thank David S
New York City, New York
Reviewed 1 week ago

I stayed here for a business conference, and found the hotel was everything I needed it to be. Definitely a strong business vibe. Rooms are spacious and clean, with large, modern bathrooms. The staff are excellent and attentive, just what you would expect in a major urban four star business-oriented property. The concierge is especially excellent, and really helped me...

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Thank Julian M
Newark
Reviewed 1 week ago via mobile

If you have tickets for an event at Staples or Microsoft Center, then it may be worth considering just for convenience. Upon first arrival, everything looks like an upscale Marriott that you would expect from a J.W., right up until you walk in the room. Old, worn, way past due for an upgrade with worn and damaged furniture, minimal bathroom...

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Thank Willingfx
Jane C, Sr. Administrative Assistant at JW Marriott Los Angeles L.A. LIVE, responded to this review

We are very sorry that our hotel did not meet your expectations. We're glad that you enjoyed our centralized location and convenience to the Staples Center. We hope to better your experience on your next visit!

Mankato
Reviewed 1 week ago

We stayed here for 2 nights as part of a trip to the AMAs that we won through Coca-Cola and Toppers Pizza - so since it was free, I was fine with everything! But for those thinking about paying $300 a night, here's what I would consider first: -No free wifi. Come on, it's 2016. Everywhere has free wifi. The...

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Helpful?
Thank Emlue
Jane C, Guest Relations Manager at JW Marriott Los Angeles L.A. LIVE, responded to this review

Congratulations on winning! I'm sorry we weren't able to provide you with a king bed room. I wanted to let you know that if you sign up for the Marriott Rewards program, you could get free Wi-Fi in all Marriott and Starwood properties. Hope you have a wonderful Thanksgiving!

California
Reviewed 2 weeks ago

Can't beat the location for ay event at Staples or Microsoft Theater, and surrounded by great restaurants, it's easy to spend an excellent weekend here. The staff was outstanding- professional and accommodating in every department throughout the facility, a real pleasure to deal with. Our room, while large, was strangely laid out, and some of the furnishings quite worn for...

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1Thank mrg128
Houston, Texas
Reviewed 2 weeks ago

While it is a beautiful contemporary building, boasts a beautiful airy entrance, nice reception, bar, the service is good, it just disappoints everywhere. It is branded JW, but it is Marriott standards. First our junior suite while large and with nice view, felt empty, oddly decorated. The bed, although sold as King, was either a Queen or an odd King,...

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Helpful?
Thank IAHGVA
Jane C, Sr. Administrative Assistant at JW Marriott Los Angeles L.A. LIVE, responded to this review

Thank you for your feedback. I am sorry the hotel was not up to your standards. I am glad that you had nice things to say about our service.

HKT
Reviewed 2 weeks ago via mobile

Genuine 5* suite Hotel complex - rejuvenated inner city spot as the entertainment centre of LA. Lots travel like in and around here. Grammy Museum, Staples Centre (LA Lakers home) all within a precinct. The Hotel, rooms & staff are top draw.

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Thank 763Kiwi_traveller007
Dallas, Texas, United States
Reviewed 3 weeks ago via mobile

This was our 2nd time staying at the JW Marriott Los Angles L.A. Live, and once again they did not disappoint. The staff was both personable and professional. It is easy to find a good room rate if you are a Marriott Rewards Member so I would encourage you to join. The furniture was a bit worn but the bed...

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Helpful?
1Thank Nicole O

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JW Marriott Los Angeles L.A. LIVE

Address: 900 West Olympic Boulevard, Los Angeles, CA 90015-1338
Region: United States > California > Los Angeles > Downtown
Price Range: $391 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Los Angeles L.A. LIVE 4*
Number of rooms: 877
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Orbitz, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your JW Marriott Los Angeles L.A. LIVE reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Los Angeles
#8 Spa Hotel in Los Angeles
#10 Luxury Hotel in Los Angeles
#13 Green Hotel in Los Angeles
#17 Family Hotel in Los Angeles
#19 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Los Angeles L.A. LIVE staff and other travellers.
20 questions
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San Antonio, Texas
Newcastle, Australia
4 months ago
over a year ago
canandaigua
over a year ago

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Questions? Get answers from JW Marriott Los Angeles L.A. LIVE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're usually in a rush, get a room on a low floor for easy lobby access.”
 of 5 bubbles 873jeank, 5 Dec 2016 | Read review
“I like the side overlooking the Staples Center, but if a big event were happening, it might be more noisy.”
 of 5 bubbles michaelfU8928UH, 1 Dec 2016 | Read review
“The higher the floor the better the view obviously. Don't upgrade to Club Room”
 of 5 bubbles IAHGVA, 18 Nov 2016 | Read review
“Higher rooms seem to be better to diminish outside noise.”
 of 5 bubbles MrsW93, 10 Nov 2016 | Read review
“Our room overlooked the pool, but it was very quiet.”
 of 5 bubbles MarkUSNA1998, 9 Nov 2016 | Read review
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