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The Westin Los Angeles Airport

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The Westin Los Angeles Airport
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3,130 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Los Angeles Airport
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Showing 2,902: English reviews
Cochranville, Pennsylvania
Reviewed 12 February 2014

Ok, this is an airport hotel, but nowhere near the quality I have enjoyed in other Westins. Of course the bed is good and I am just flopping for 24 hours between flights, but there has to be something better out there. The road noise is terrible, and the area is dicey. I paid extra to have a late checkout...

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Helpful?
Thank Amy R
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Amy R, Thank you for taking the time to share feedback from your recent experience staying with us. We are terribly disappointed to hear of the challenges you faced during your stay. We hope you will accept our sincerest apologies for any frustration caused. Rest assured we have shared this information with the applicable managers for follow up and...

Allentown, Pennsylvania
Reviewed 12 February 2014

I was recently at the Westin LAX hotel for a conference. Great service. My only complaint is the limited hours of the Starbucks coffee stand in the hotel lobby. I ate 3 times at the restaurant. Dinner was excellent. For breakfast I took a pass on the buffet and went for the veggie egg white omelet. No joking, one of...

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Helpful?
Thank MLG18104
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello MLG18104, Thank you for sharing your experience staying with us! We are delighted to know that we were able to provide you with a comfortable and accommodating stay while you attended a conference. We are also thrilled to hear that enjoyed the delicious offerings in the Daily Grill. Please do join us again soon. Regards, Guest Experience Coordinator

West Palm Beach, Florida
Reviewed 11 February 2014 via mobile

After a long flight to LA, the front desk couldn't use any problem solving skills to resolve my issue at check in. I asked for the mgr Steven and he was just as bad. There was one host with long dark hair thin at the restaurant who was so sweet and offered to bring my take out to the lobby...

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Helpful?
Thank Alokub
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Alokub, We appreciate you sharing your experience on TripAdvisor. Our commitment is to create a restful and accommodating environment for our guests, and we are saddened to learn this did not happen in your case. We hope you will accept our deepest apologies for the poor service you received from the Front Desk and Daily Grill. Rest assured your...

Bloomingdale, Illinois, United States
Reviewed 9 February 2014 via mobile

A short one since I'm writing this from my Galaxy S4 at the breakfast table. Stayed one night with the wife for a layover, arrived 11pm and flying 10am the morning after. 1. Room: not sure how SPG rooms differ if at all from standard rooms but ours was plain with the bed being the one (expected) standout point. Decor...

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Helpful?
1Thank Al H
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Al H, We appreciate you sharing your recent experience staying with us. Reading of stay is extremely disappointing, and we would like to rectify the issues you experienced. We hope you will allow us to learn more about your stay. At your soonest convenience, please email us at WestinLAXgm@westin.com. Please be sure to paste your review in the email...

Los Altos, California
Reviewed 8 February 2014

All things considered, the Westin was a great choice. Very convenient off the 405 and just a few blocks to LAX. There are other hotels that are closer to LAX but they feel much more frenetic. The rooms are nice without being too flashy. Staff is friendly. Restaurant is nice but pricy. The whole area is a gourmet ghetto so...

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Helpful?
Thank OwenHall2012
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello OwenHall2012, Thank you for taking the time to share your comments. We appreciate your recommendation to fellow travelers and look forward to welcoming you back the next time you are in the area. It is truly our pleasure to serve you. Regards, Guest Experience Coordinator

Brisbane, Australia
Reviewed 7 February 2014

This is a very comfortable Hotel Room. Fantastic Beds. Its only half the price compared to Hotels in Los Angeles / Hollywood. For Families with young kids, my room (King Bed) also had a sofa bed (good to know for future trip) Good size Gym and Pool. Nearly all rooms have some sort of view of the airport and the...

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Helpful?
1Thank Wade T
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Wade T, We thank you for sharing remarks regarding your recent stay. It is delighting to hear that you that you were able to take advantage of our amenities, including our heated pool and the WestinWORKOUT Fitness Studio. With that being said, we do apologize your luggage was not delivered in a timely manner. Please do not hesitate to...

Wanaka, New Zealand
Reviewed 6 February 2014

Hotel really is at the end of the road from the airport. Typical modern lobby. Wi-Fi is free in lobby. Not a neighborhood to go walking in although some of the local businesses are innovative. You can get bail, have a massage at the aquarium while having Thai take out. The Daily Grill was one of the better hotel restaurant...

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Helpful?
Thank Sharon O
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Sharon O, Thank you for taking the time to share your feedback. It is delightful to hear that you enjoyed delicious food in the Daily Grill, but we do apologize your luggage was not delivered in a timely manner. Our goal is to ensure each guest receives the renewing and relaxing experience they deserve. It would be our pleasure...

Gallatin, Tennessee
Reviewed 5 February 2014

Very nice and prompt shuttle to LAX. Next to Thrifty Car Rental. Over priced food. Comfortable bed. We were happy and would use again for the airport. We actually ate at the Subway next door.The staff was uniformly helpful and pleasant.The nicest hotel we've used in the LAX area.

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Helpful?
Thank OldOldBob
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello OldOldBob, We appreciate your kind remarks regarding your recent stay. We are delighted to hear that you enjoyed your time with us and that you will be returning the next time you are in the LAX area. The team will be thrilled to hear we were able to provide you with the service you deserve. Regards, Guest Experience Coordinator

Calgary, Canada
Reviewed 3 February 2014

Great hotel if you're just staying here before flying out. Otherwise I would not recommend due to the area! The airport is very close as are the rental car locations. Staff were very friendly and helpful. The hotel was nice as were the rooms. Parking is expensive and so is the internet.

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Thank stephcaines
Beverly Hills, California
Reviewed 31 January 2014

I've had the pleasure of staying at this Westin location multiple times before actually moving to L.A. Great sized suites. Excellent concierge and the resort is pet-friendly as well with an additional deposit. If you're visiting L.A. and want luxury without wallet-robbing pricing this is place to book. Nice room service menu and The Daily Grill restaurant is a nice...

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Helpful?
2Thank TheChocolateTraveler
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello TheChocolateTraveler, Thank you for choosing to stay at The Westin Los Angeles Airport. We couldn’t be more delighted to hear we are your Los Angeles Hotel of choice. We hope to welcome you back again in the future; even though you do now live in Los Angeles! Best, Guest Experience Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 

Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Region: United States > California > Los Angeles
Price Range: $170 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
Reservation Options:
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#22 Luxury Hotel in Los Angeles
#56 Business Hotel in Los Angeles
#67 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Los Angeles Airport staff and other travellers.
23 questions
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Questions? Get answers from The Westin Los Angeles Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the side away from the dog pound!”
 of 5 bubbles MartyD655, 6 Dec 2016 | Read review
“Try to avoid looking out at the LAX runways.”
 of 5 bubbles AdamEngst, 23 Nov 2016 | Read review
“Rooms on the opposite side of the LAX runways will be quieter.”
 of 5 bubbles willoneal, 17 Nov 2016 | Read review
“Airport side rather than street side”
 of 5 bubbles signingin, 16 Nov 2016 | Read review
“Views of international and domestic Planes are interesting”
 of 5 bubbles pussnz, 6 Nov 2016 | Read review
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