Hotel Figueroa - Unbound Collection by Hyatt

Traveller (631)
Room & Suite (219)
Hotel Figueroa
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Fully refundable before Fri, May 3
No prepayment needed
C$751
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About

4.5
#21 of 360 hotels in Los Angeles
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Restored to its 1920's Spanish Colonial splendor and featuring 268 room and suites, all designed in an Instagram-ready, design driven style, Hotel Figueroa boasts two restaurants and three bars, a breathtaking lobby, beautiful private event spaces, and a relaxing pool area more reminiscent of Palm Springs or Santa Barbara than DTLA. Hotel Figueroa's historic status as a magnet for creative souls and artists continues with bold and meaningful arts and music programming. Located just across the street from LA Live, the Staples Center and the Los Angeles Convention Center, "the Fig" is in close proximity to the Los Angeles Performing Arts Center, the Museum of Contemporary Art (MOCA), the Broad museum, the DTLA Arts District, and Broadway corridor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Poolside bar
Business Centre with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available

Location

939 S Figueroa St, Los Angeles, CA 90015-1302
4.5
4.5 of 5 bubbles1,986 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Figueroa, part of the Unbound Collection by Hyatt, garners appreciation for its artistic atmosphere and historic charm, providing travelers with a unique stay in downtown LA. While the prime location is frequently commended, guests have called out the high fees and pricey parking that seem to overshadow the hotel's value. Room experiences are mixed, with praise for their uniqueness and cleanliness but some dissatisfaction due to size and noise. Service is generally celebrated for its professionalism and warmth, though it's not without occasional lapses. Amenities are diverse and mostly well-received, but there's room for enhancement.
Location
Convenient
Atmosphere
Artistic
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
familytravellers4 wrote a review Jan 2023
Cypress, California83 contributions36 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
My husband and I are local, and planned to visit th Grammy Museum so we decided to make a "staycation" out of it with an overnight stay at the Hotel Figueroa. What a gem. The whole place felt so unique. The staff was warm and welcoming and we were treated to an upgrade to their "Rest and Relaxation" Suite. It had plenty of space and included it's own exercise equipment and several other unique touches.

We also enjoyed the dining at the Sparrow which opens right out to the pool. Even though it was cold and rainy the heaters kept us warm and we enjoyed the view of the pool with the firepits blazing.

If we ever decide to stay in downtown LA again, we will definitely choose to stay here. Hopefully, a time when it's much warmer so we can enjoy that pool!
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Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Jan 8, 2023
familytravellers4, thank you for this great review! It's always a pleasure to welcome locals-- I'm thrilled to hear that you loved your "staycation" with us. Glad you loved your suite and enjoyed your dining experience at Sparrow. We hope to welcome you back for some pool time when it's warmer!
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Hannah and Josh wrote a review Jan 2022
Beckenham, United Kingdom325 contributions178 helpful votes
5.0 of 5 bubbles
We thoroughly enjoyed our three nights at the Hotel Figueroa. The historic building is so beautiful - with elegant furnishings, modern conveniences and sublime artworks throughout. We enjoyed breakfast one day at the Fig cafe and throughout our stay the service was very good. The pool and outdoor space is lovely and the location was really handy too. Our suite was a reasonable size, filled with stylish furniture, with a great bathroom and surprisingly quiet so we slept very well. We enjoyed the fun party here at New Year’s Eve. Only tiny criticism is that the parking is expensive but we really loved this hotel and would be thrilled to stay again!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Jan 9, 2022
Dear stophannahtime, Thank you for his excellent review! It was a pleasure to welcome you to celebrate the new year. I'm delighted that you had a great experience. We can't wait to see you next time. Warmly, Connie
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WheresBeenie wrote a review Jan 2020
Los Angeles, California9 contributions11 helpful votes
5.0 of 5 bubbles
Even though our drive to Hotel Figueroa started out as a stressful one, The Hotel Staff, and specifically Manny at the front desk did everything possible to make sure our stay was blissful. Without hesitation they switched us to a bigger room away from the elevators so we could be more comfortable. We inquired about staying another night and they offered to price match a last minute deal that was picked up on a travel site. Seeing how frazzled we were, they graciously offered us two complimentary welcome cocktails which helped kick us into relaxation mode. We spent most of the following day swimming and relaxing in the gorgeously decorated outdoor lounge/pool area. It was a Spanish oasis completely hidden from the concrete jungle just steps away. Truly magical and should not be missed. We had to cut our trip short but we will most certainly be back. We thoroughly enjoyed our time at the beautiful Hotel Figueroa and thank you for your patience, service, and providing us with exceptional experience.. Cheers!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karen90015, Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Feb 12, 2020
Dear WheresBeenie, Thank you, thank you, thank you for your glowing review. Our goal is to make all of our guest as happy and comfortable as possible. I am thrilled that Manny was able to take such wonderful care of you, we are so lucky to have him as a part of our family. We look forward to welcoming you back to our little oasis soon! Sincerely, Karen Garcia Front Desk Manager
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CTYU wrote a review Nov 2020
Versailles, France9 contributions3 helpful votes
+1
1.0 of 5 bubbles
See the attached photos and judge for yourself if this is where you’d feel safe and comfortable.

The toilet in your local gas station would be cleaner than the one in Hotel Figueroa’s room. They do not clean their toilet seats (see photo), so use with caution if you’d still decide to stay with them after seeing this review.

They also do not clean their bed sheets and bed covers as 2 out of 3 rooms we were moved to all have very obvious dirty stain and marks. Those are very obvious to see, big and glaring even under poor lighting, which means not only that they don’t clean them, they simply don’t care.

The front desk staff helped move us to new rooms after we reported 1st room had dirty bed sheets, but 2nd room had pee stain on toilet seat, and 3rd room has dirty bed sheets too.

We were then given $75 credit as compensation at their restaurant, where food and drink were both meh, below average. We appreciated the gesture of the credit, but that does not change the how utterly unacceptable it is to neglect the importance of cleaning for the safety and health of the guests, especially during COVID.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Nov 25, 2020
Dear CTYU, Your safety and comfort is our first priority, and this is unacceptable. Your room should have been in perfect condition, and I appreciate you giving me the chance to reach out and make this right. We will ensure this doesn't happen again and are always at your service. Sincerely, Connie
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nannya wrote a review Sep 2021
Missoula, Montana58 contributions26 helpful votes
3.0 of 5 bubbles
We booked two rooms for a family group. The rooms were quite small, with nice décor but lots of noise. One room had a barn door for a bathroom door which was so noisy it woke us when someone used it. The door is frosted glass and the motion sensor turned on the lights whenever anyone walked anywhere near the bathroom door. The other room was even smaller, and located directly above the bar. The "music" from the bar was unbearable every night until 11 pm. good luck if you wanted an early night. Valet parking was $48 or take your chances on a public lot. Hotel is in a trendy area, but less than a mile from Skid Row, which was not a great introduction. Food was decent, pool was fine, but I would not stay again.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Sep 27, 2021
Dear nannya, Thank you for sharing your thoughts on your recent stay. We appreciate you letting us know how we could have improved your experience. We hope to have the chance to host you again to earn your full trust. All the best, Connie
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rbusante wrote a review Feb 2020
1 contribution3 helpful votes
3.0 of 5 bubbles
This is an older historic hotel with a long history so its expected to have an old building feel. It was a pleasant stay non-the less though the room i received was very small, at times felt claustrophobic. There is limited counter space in the bathroom so toiletries end up on the lip of the tub. The room was right off the main stairway so often the sound of people walking and talking from the stairs and hallway can get loud and disturbing. The elevators takes its sweet time to arrive so that can account for why people take the stairs. I particularly did not care for having to go to a different floor to access ice machines especially when the elevators are slow, and you have to take stairs. That was inconvenient. Parking is $$$ and no discount is offered for hotel guests.
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Review collected in partnership with this hotel
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Try not to get the room off the stairways. It gets loud and disturbing especially if you're...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KathleenC wrote a review Feb 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
This was my second stay at Hotel Figueroa. I was here on business and the hotel was recommended by the company that hired me. The downtown location is perfect. The property is beautifully renovated -one of the highlights for me is the great art collection that changes so there is always something new to see. My room, which had one double bed, was small but nicely decorated and well laid out. My one complaint is that the room did not have a chair so I had to work sitting on my bed. I'm sure if I asked for a chair, someone would have supplied it and there were common areas where I could have worked so it wasn't a deal breaker. The staff were uniformly helpful, courteous and cheerful. When I had a problem with room service (they forget one item in my order), it was corrected and the charge was removed from my bill as a courtesy. The food is truly excellent. The fitness center is very small and did not have the treadmill that was advertised on the hotel website, nor was there fresh fruit (also advertised). But what it did have was two brand new Peleton bikes and a great view out the window and that kind of made up for the missing treadmill and fruit.

One final issue I had both times I've stayed here- the price of the room can fluctuate dramatically from one night to the next. The price on the first night of this stay was more than double the price of the remaining nights and there seemed to be no rhyme or reason to it. It was not a holiday and my stay was 5 days.

All things considered, a unique property with lovely decor, helpful staff, and fabulous food. I will definitely stay here again when I return to LA.
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Date of stay: January 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karen90015, Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Feb 9, 2020
Dear BobCKat, Thank you for taking the time to review your stay! We are so grateful to your company for recommending us, and to you for choosing to stay with us again. I am so sorry for the confusion with the gym. The Peloton bikes are a pretty recent addition that took the place of our treadmill, I will address this with out upper management team so they may correct the information online. Our rates and availability are highly influenced by the surrounding events ( conventions, concerts, sporting events, etc) so they can fluctuate quite a bit. I highly recommend speaking to Sandra Pineda in our sales department to see if your company already has a negotiated rate, or to see if there is anything she can help arrange for you. We look forward to welcoming you back to the Hotel Fig! Sincerely, Karen Garcia Front Desk Manager
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148sandrac148 wrote a review Mar 2020
Brampton, Canada379 contributions133 helpful votes
+1
5.0 of 5 bubbles
We were going to a hockey game and this hotel was less than a 5 minute walk from Staples Centre. Check in was quick. Parking is simple. There is valet parking for $45 with in and out privileges or park your own car in a private lot next door for $30, but no in and out privileges.
Our room was a deluxe king and it was a bit small, but clean and nicely decorated. I loved the bed linens and found the bed comfortable (a bit firm) and I loved the pillows, but my husband found them too soft.
During our stay only 1 elevator was working, which made for long waits. There is a complimentary breakfast (continental) with pastries, bagels, toast, fruit, oatmeal, hard boiled eggs, cereal, juice and coffee. It's quite good, but both days we were there it got so busy in the breakfast area that people couldn't find anywhere to sit down to eat. We had one dinner at the hotel restaurant called Breva and we were very happy with it. I would recommend this hotel, it had everything we needed.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karen90015, Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Mar 10, 2020
Dear 148sandrac148., Thank you so much for taking the time to provide such a detailed review of your stay for your fellow travelers! I am so sorry for the delays that you experienced due to the elevator outage although I am happy to hear that overall, you enjoyed your time with us. We look forward to welcoming you back for a game in the future! Sincerely, Karen Garcia Front Desk Manager
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maholland wrote a review Dec 2021
San Francisco21 contributions38 helpful votes
5.0 of 5 bubbles
We had a great overnight stay at this hotel. Our room, a King Suite on the 12th floor overlooking the pool was huge with two rooms and space to entertain 6-8 people. Loved the wallpaper and ceramic tile work in the bathroom as well. We were most warmly received at the front desk by Daniel who was great and willing to handle any questions. The bar and lounge on the first floor are beautiful areas to hang out or meet friends. Cafe Fig, though not owned by the hotel, provides a generous breakfast for Hyatt Globalists (try the wellness shot!). We also had dinner there on their outdoor patio with great service by John who can assist with cocktail suggestions. We also had a very nice lunch at the soul food restaurant Fixin's which is just across the street. They have tasty friend chicken that's crispy but not greasy and also very nicely prepared large and healthful salads. Lastly, the valet parking at $48 plus tax might seem a bit expensive, but if you're going to be in and out, it's well worth it. The valets are all so friendly. You can text message them and our car was always ready within minutes. One of us misplaced our phone and the valets were so helpful, searching the car for us and finding it. We will certainly stay here next time we are in town!
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Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Dec 5, 2021
Dear maholland, Thank you for this fantastic review! I'm delighted that you had such a great experience. We appreciate you sharing so many details about your stay, and acknowledging some of our team members. I'll be sure to pass along your kind words. We are looking forward to seeing you again. Warmly, Connie
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jon4zn wrote a review Jan 2022
San Francisco, California5 contributions7 helpful votes
5.0 of 5 bubbles
The staff at this hotel were the highlight — from the valet, to the bellman, and especially the receptionists, the service we received IMO was what you’d expect at a hotel that costs twice as much as this one. The original room we received was directly above the lobby, and some of the music was audible through the vents, but Gary and his colleagues went out of their way to move us to a higher room that was quieter. This was despite the the fact that the hotel was near capacity and they were clearly busy.

Note the standard rooms are pretty small, but the hotel is a gorgeously updated property with historical character, especially compared to the other bland big chain hotels near/in the LA Live complex. We also had a delicious dinner at Sparrow, the main hotel restaurant, and I had an incredible cocktail at La Casita (a different restaurant by their pool) that had champagne and mango sorbet in it that I can’t stop thinking about.

We’ll definitely be returning to Hotel Figueroa the next time we visit DTLA!
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Date of stay: November 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Reception told us the rooms facing the pool were loud, but we couldn’t hear anything, so I’d...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded Jan 25, 2022
Dear jonaznsf, Thank you for this wonderful review. I'm proud to hear that you were so impressed with our service. I can't wait to share your kind words with Gary and our entire team. I hope you can come back for more cocktails by the pool! All the best, Connie
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AirplaneJoey asked a question Mar 2024
Carmel, New York306 contributions173 helpful votes
What are the pool hours? Some sources say it opens at 7am, others say 8am. Thanks!
Answer from DonDiego61
San Diego, California2 contributions1 helpful vote
It was not provided in my rate. I don't recall if the rate option was available to have breakfast included.
Ingrid V asked a question Mar 2022
2 contributions1 helpful vote
Do you offer self-parking options?
Answer from Connie Wang
Los Angeles, California2 helpful votes
Hello, thank you for your question. We are pleased to partner with Brand Enhance Parking to offer overnight valet parking for $48 plus tax, per day. If you would prefer self-parking, there are multiple surface lots nearby. We hope to have the chance to welcome you to Hotel Fig! Regards, Connie
Answer from Connie Wang
Los Angeles, California2 helpful votes
Thank you for your question. Hyatt Globalists will get Destination fees waived on all stays. Complimentary parking is offered for award stays only. We hope to have the chance to welcome you to Hotel Fig!
Answer from Katie K
1 contribution1 helpful vote
Yes, there is room service. No, cleaned only upon request. Yes, restaurants are open.
John Nieblas wrote a tip Apr 20
2 contributions3 helpful votes
1.0 of 5 bubbles
"Adjust price, do not lie to your customer. Need to rehire staff and retrain. The problem is that the horrible not rated properly 2 stars."
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NaTaS G wrote a tip Apr 10
2 contributions
5.0 of 5 bubbles
"Avoid driving after crypto events"
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Ruth B wrote a tip Mar 2024
London2 contributions1 helpful vote
5.0 of 5 bubbles
"Location is great for Downtown- but you are in Downtown! "
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d B wrote a tip Mar 2024
Comox Valley, Canada25 contributions27 helpful votes
5.0 of 5 bubbles
"If you’re catching a NBA game or in the area, stay here! The service is outstanding!"
Read full review
Stephen M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Park your car and Uber around. Go for the Junior King Suite"
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Not the right property for you?
There are more places to choose from in the Los Angeles area.
PRICE RANGE
C$277 - C$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel figueroa, figueroa hotel los angeles
FORMERLY KNOWN AS
Hotel Figueroa
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
268
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Figueroa - Unbound Collection by Hyatt - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Figueroa - Unbound Collection by Hyatt
Which popular attractions are close to Hotel Figueroa - Unbound Collection by Hyatt?
Nearby attractions include Staples Center (0.4 km), GRAMMY Museum (0.1 km), and Lucky Strike LA Live (0.1 km).
What are some of the property amenities at Hotel Figueroa - Unbound Collection by Hyatt?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Figueroa - Unbound Collection by Hyatt?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Figueroa - Unbound Collection by Hyatt?
Conveniently located restaurants include The Original Pantry, Yard House, and The Palm - L.A. Downtown.
Are there opportunities to exercise at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Figueroa - Unbound Collection by Hyatt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Figueroa - Unbound Collection by Hyatt?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Figueroa - Unbound Collection by Hyatt?
Many travellers enjoy visiting Angels Flight Railway (1.3 km), El Pueblo de Los Angeles (2.4 km), and Hollyhock House (6.6 km).
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