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Beverly Hills Plaza Hotel

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Traveller (174)
Room & Suite (290)
Pool & Beach (78)
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Overview
  • Excellent42%
  • Very good30%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“beverly hills”(117 reviews)
“west wing”(11 reviews)
“wilshire blvd”(21 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Reviews (440)
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150
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150
94
60
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All reviewsbeverly hillswest wingwilshire blvdrodeo driveliving roomfull kitchensmall kitchenettepool arearoom servicethe main hotelbeautiful pooldining tablebeautiful hotelsanta monicaper nightbit datedvalet parking is
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121 - 125 of 357 reviews
Reviewed 25 September 2015

Room was poor compared with the representation on the website, so had to pay for upgrade to a suite. Original room was smaller than expected, tucked away up 3 flights of stairs at the back of the hotel (annexed). The parking price was expensive at...More

Thank Steve D
Response from bhplaza, Manager at Beverly Hills Plaza HotelResponded 29 September 2015

Steve, I'm sorry about the menu issue -- it sounds like there was some confusion about the tax and tip, and I apologize for any miscommunication on our end. However, the rest of the charges are made clear at the time of reservation. We make...More

Reviewed 24 September 2015

Of the attitude of the front desk staff. The hotel it self.... is nicely done, rather elegant. Kind of a maze to get your room on the west wing side of the hotel...... but the rooms are that of a small apartment and well furnished....More

Thank JEFFREY G
Response from bhplaza, Manager at Beverly Hills Plaza HotelResponded 29 September 2015

Jeffery, customer service is our number one priority, and our entire staff follows that same standard. Because of that focus on making sure everyone is treated nicely, I'm sorry to hear that you felt treated any differently. In the future, please don't hesitate to ask...More

Reviewed 22 September 2015

I had a perfect experience at the Beverly Hills Plaza Hotel. My room was well appointed and generous in size, the staff were ALWAYS helpful, courteous and pleasant. The Koi pond and hot tub were just what I needed at the end of the day....More

Thank Juliegal2015
Response from bhplaza, Manager at Beverly Hills Plaza HotelResponded 29 September 2015

Juliegal2015, we love accommodating all of our guests on their visits to LA, so I'm happy we were able to help you relax. It's great to hear that everything from the Koi pond to the staff to the hot tub were exactly what you needed....More

Reviewed 22 September 2015 via mobile

Been at this hotel 5-6 times I would not return if I had a choice! Location great, nice lobby not representative of the rest of the hotel Rooms ok and nice. Front desk staff RUDE. No manager on sight to address concerns Room keys have...More

Thank lmahjour
Response from bhplaza, Manager at Beverly Hills Plaza HotelResponded 29 September 2015

lmahjour, each of our guests deserves our full attention, so I apologize if we gave you a different impression of how we do things on your most recent visit. I'm glad the other parts of your stay were good, and I hope you'll give us...More

Reviewed 18 September 2015

We stayed in a one bedroom suite. Huge! Living room with dining area, Full separate kitchen. Large comfortable bedroom with flat screen. Room service was great. Grounds and pool are amazing. Plan on dining out. Not much of a bar or restaurant. We got a...More

1  Thank mejamman
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Spa
Heated pool
Details
Price range
US$239 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Los Angeles
#53 Business Hotel in Los Angeles
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$239 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Los Angeles
#53 Business Hotel in Los Angeles
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (290)
Pool & Beach (78)
Dining (7)
Amenities (23)
Business Centre & Event Rooms (1)
Questions & Answers
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ProudMotherOf4
24 January 2017|
AnswerShow all 5 answers
Response from NickSC | Reviewed this property |
Yes, I believe $15 or $20 per night, which is probably less than high-profile hotels in the vicinity.
0
Votes
Atlantabenwa
27 October 2016|
AnswerShow all 3 answers
Response from jhartig1 | Reviewed this property |
I took Uber from LAX and used it several times during my trip. You can also arrange to take SuperShuttle from the airport but I don't believe the hotel has its own shuttle.
0
Votes
Robin S
28 August 2016|
AnswerShow all 5 answers
Response from Margery K | Reviewed this property |
According to the website, there is a $10 per day for each device. On the other hand, we were not billed for it, so check available packages.
1
Vote
Room Tips
"Don't go until construction is completed if you want to relax during the day in your room."
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"try to avoid rooms facing Wilshire Blvd."
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"Be aware that there are rooms in the main building and others in separate section as described."
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"Ask for a pool side room unless you can't do the stairs."
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