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Extended Stay America - Los Angeles - Woodland Hills

139 reviews
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Traveller (43)
Room & Suite (13)
Dining (2)
Overview
  • Excellent18%
  • Very good11%
  • Average13%
  • Poor14%
  • Terrible44%
2 weeks ago
“This is only a last resort hotel”
12 Jan 2018
“Friendly Staff”
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Reviews (139)Write a Review
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1 - 5 of 135 reviews
Reviewed 2 weeks ago

Let's start with your bathtubs. The color scheme appears to be there to hide dirt. It was the antithesis of clean. The kitchen was mediocre. The walls were thin. We could hear our neighbor through them. There was a generator running outside our window after...More

Review collected in partnership with Extended Stay
Thank jasondA6723TV
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favourite
Reviewed 26 July 2017 via mobile

These rooms look fairly new, good condition and clean. Beds are comfortable, larger TV with lots of channels,. Dishes, toaster, coffee pot, and pots and pans can be requested, free. The rooms have tables & chairs, comfy reclining chair and small kitchen with refrig, micro,...More

1  Thank BajaBuddies2
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 27 July 2017

Thank you for your glowing review of Extended Stay America - Los Angeles - Woodland Hills. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thanks once more for your business, and we look...More

Reviewed 4 weeks ago

They hold my bag waiting for me to book the room online it took me a little bit longer than expected but I booked it for a higher rate to keep my word they then turn around and say I'm not allowed to stay at...More

Review collected in partnership with Extended Stay
Thank F6978GHdavida
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 4 weeks ago

David, thank you for taking the time to provide feedback. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer...More

Reviewed 12 January 2018

The staff are very nice but the guest need to be more responsible for their pets and pick up after them. There are never any muffins for the continental breakfast but the coffee is excellent! I've stayed here several times and will probably stay there...More

Review collected in partnership with Extended Stay
Thank F5219PBtammyh
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 13 January 2018

Thanks for evaluating your stay. We are glad to read you liked our attentive service and enjoyed the coffee we serve. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we look forward...More

Reviewed 1 January 2018

We stayed 2 nights at the Extented Stay and was really disapointed.We stayed here a few weeks earlier and thougt they had a bad day.This time the room smelled of smokers,no hangers and cars in the lot that looked like they had been there for...More

Thank colleenmurphys_CA
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 January 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$115 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$115 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (43)
Room & Suite (13)
Dining (2)
Questions & Answers
Ask a question
GGaurav S
24 November 2014|
AnswerShow all 2 answers
Response from Fedros B | Property representative |
Hello, Yes, you can purchase bus passes at the Metrolink station on Victory and Winnetka at Pierce College.
0
Votes
Room Tips
"Rooms in another hotel are preferred."
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"There are no good rooms here"
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"Don't pick this hotel."
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"Corner rooms and one with hardwood floors"
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