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All reviewsbeverly hillsbackyard restaurantstk restaurantbliss spaucla campuswestwood villagevalet teamliving roomcool vibespg membertrendy hotellocation is greatupgraded to a suitei highly recommend this hotelrooms are spaciousfront desk staffsanta monica
This hotel fits the vision of what you think hollywood should be; glamourous, and expensive. The staff were amazing, friendly and chatty. It says free wifi here on trip advisor but I was surprized to find out that meant only by the pool or in...More
After just a 1 night stay last year was keen to come back for longer and stayed for 3 nights
Sometimes you can be disappointed when you return to a hotel but this was not the case here.
Rooms are very comfortable and lovely amenities....More
2 Thank 1darrensmyth
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 18 November 2017
Thanks for taking the time to review our hotel. We're happy to hear you enjoyed your stay with us and Marissa helped provided valuable information to you that make your stay even more enjoyable. We'll be sure to share your compliments. We've also...More
I stayed here with my fiancé over New Years. It is what you would expect out of a W.... bright colors, exaggerated furniture, and busyness in general. Not my favorite brand of hotel, but I understand for many its very fun. For New Years, they...More
As a Platinum guest, I got a great suite with great LA views. I haven't been back to this hotel in over 10 years and I will continue to stop in this hidden oasis in the future. The only drawback I have about this hotel...More
I got the “whatever” from them !!
Didn’t feel welcomed or appreciated nor respected as an SPG member from the moment we checked in!!
Had the Fabulous suite and an extra room
The room wasn’t cleaned from a previous guest dirty towels on the floor...More
1 Thank Essam A
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 2 weeks ago
Thank you for taking the time to review W Los Angeles. I'm very sorry to hear about your disappointment. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at email@example.com to discuss the issue further. We value your feedback...More