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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles
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468 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Belfast, United Kingdom
Reviewed yesterday NEW

I booked this hotel for a business colleague and was told I could send a CC Authorisation Form. A member of staff then emailed me saying I could not fill in a CC Auth form but could pay all up front but when i rang to do that, I was transferred 3 times, then spoke to a very rude member...

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Helpful?
Thank AllieRay
Newport Beach, California, United States
Reviewed 2 days ago NEW

Check in was a breeze, everything was ready for me. From the moment I drove up to the time I left, I felt like I was being well taken care of. The lobby is a bit small and doesn't lend itself for large groups, but looks are a bit deceiving. We were there for a series of meetings over a...

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Helpful?
Thank Andy B
Boston, Massachusetts
Reviewed 4 days ago NEW

I was in town for a conference and my stay at the Sheraton was excellent. Geovany at the front desk was so friendly and helpful and the check in process was a breeze. He took care of everything and made sure I was all set. The room was fantastic and the restaurant was a perfect place for a meeting/dinner. Overall,...

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Helpful?
Thank AmyEO33
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at our hotel. We are genuinely thrilled to learn that you have enjoyed your stay with us . We truly appreciate the shout out to Giovanni and look forward to more opportunities to welcome you at Sheraton Grand Los Angeles. Till your next visit, remain well.

Reviewed 1 week ago via mobile

Comfortable, clean and an excellent staff It's in the downtown area of Los Angeles near plenty of stores and things to do. Parking isn't easy and traffic is insane at the rush hour during weekdays. The lobby cafe is also excellent.

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Helpful?
Thank Howard L
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a very favorable review. We truly appreciate your feedback and loyalty and look forward to your next visit. Till then, safe travels

Reno, Nevada
Reviewed 1 week ago

I really enjoyed my stay here. The few minor issues I had were quickly taken care of by the staff. The rooms are very comfortable and the staff is first rate. This hotel is in a great location to downtown L.A. and there are several excellent places to eat within walking distance.

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Helpful?
Thank Cloud_Breaker
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly appreciate your feedback and your favorable comments and look forward to future visits to come. Till your next visit, remain well

Reviewed 1 week ago via mobile

We had a lovley dinner at your resturant on saturday 26 nov. The staff was absolutly brilliant! Food and drinks were excellent! Thank you so much! Try the smoked cocktail or a historical cocktail served with a story from the past.

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Helpful?
Thank Clara A
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We are extremely delighted to learn that you have enjoyed your dinner at the District restaurant and experienced our signature Cocktails at the District Bar. We appreciate your feedback and look forward to welcoming you again to our hotel. All the best

Dublin, Ireland
Reviewed 1 week ago

I'm just not a big Sheraton fan, many of their hotels look the same (inside and often outside) in a very boring way. This place is totally different. It's modern throughout the hotel. The lobby, rooms, gym and restaurant are well designed. The bedrooms are spacious and very modern with a great sized tv. The rooms remind me more of...

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Helpful?
Thank zipzip1977
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly appreciate your comments and thank you for your loyalty and recommendation. We look forward to welcoming you always to our hotel. Till your next visit, remain well.

Reviewed 1 week ago

November 27th, 2016 on a cold Sunday Morning I was looking for a place for a hot coffee and I walked into the Coffee Tea and Bean at the corner and it was dirty, unfriendly barista's and just plain depressing. I ended up leaving and found a starbucks within the Sheraton hotel. The hotel is clean, beautiful and what I...

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Thank wetoss c
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a grand review! We are extremely delighted to know that you have enjoyed our service. We thank you for the shout out to Matt and Tiana and look forward to welcoming you daily to your home-away-from home, Sheraton Grand Los Angeles. All the best

Community of Madrid, Spain
Reviewed 1 week ago

The hotel is great and the rooms kept very clean by the housekeeping. The location is good and staff are very helpful. The Starbucks stand has good service. He views are good and it very close to the 7th street metro station

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Helpful?
Thank albertogmagana
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for your favorable review. We are genuinely delighted to learn that you have enjoyed your stay with us. We appreciate your loyalty and look forward to your next visit. All the best

Hershey, Pennsylvania
Reviewed 1 week ago via mobile

We stayed here for two nights and the price of the club level room was well worth the additional $$. Great continental breakfast and coffees. Great location if you are headed to the Staples Center...about 10 minute walk max. Rooms were nice and clean, staff was friendly. Recommend!

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Helpful?
Thank hersheyPA3
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly appreciate your favorable comments, and we look forward to your next visit. Till then, remain well

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: $297 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, Travelocity and Starwood so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor - great views!”
 of 5 bubbles WarRaptor, 22 Nov 2016 | Read review
“Rooms on the higher floors are better. You really don;t need a suite”
 of 5 bubbles B1361OYstevep, 15 Nov 2016 | Read review
“Corner room have the best view”
 of 5 bubbles ceejayp2014, 13 Nov 2016 | Read review
“Get a club room”
 of 5 bubbles jek134, 12 Nov 2016 | Read review
“If you can sacrifice the view, stay on the 3rd floor!”
 of 5 bubbles Marc_Nolastname, 10 Nov 2016 | Read review
5 of 5
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