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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles
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514 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Angeles
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Showing 448: English reviews
SASKATOON
Reviewed 2 weeks ago

This hotel is great in many ways but we were disappointed with our experience in the Club lounge. We stayed for several days over Christmas and every morning the club lounge was packed and it was often difficult to find a place to sit. On one occasion the food ran out and while some guests were offered vouchers to eat...

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Helpful?
Thank Rileynico
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. we truly appreciate the feedback and apologize for the busy Club Lounge during the holiday season. We genuinely value your comments and recommendations and thank you for staying with us. Have a great year 2017.

Toronto, Canada
Reviewed 2 weeks ago via mobile

We recently visited Los Angeles for the first time. We were there for 5 days and stayed at the newly renovated Sheraton hotel. Firstly, great location. So many top rated restaurants and bars nearby, also convenient for shopping, close to the highway (quick drive to many attractions), and close to Staples Centre. As mentioned the hotel was just renovated, so...

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Helpful?
Thank Cynthia P
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a great review! We are extremely thrilled to learn that you have enjoyed our $75 million transformation, as well as our centralized location and signature service. We genuinely appreciate your loyalty and look forward to welcome you again to Sheraton Grand Los Angeles.

Singapore, Singapore
Reviewed 2 weeks ago

Great stay in downtown and easy to get around as well as anywhere in the overall city. Friendly and supportive staff. Clean and modern rooms. Would recommend the hotel for business as well as leisure and would stay there again.

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Helpful?
Thank Sylt_meets_Singapore
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review. We are pleased to learn that you have enjoyed your stay with us and look forward to future visits to come. All the best for 2017

Los Angeles, California
Reviewed 2 weeks ago

I only stayed here for one night as I was moving out and we needed a place to stay in downtown. I have to say the price was better than any of the DTLA hotels and the place was amazing!I might have gotten a deal but the room was under $200 and it delivered on luxury and comfort. The rooms...

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Helpful?
Thank Sandy Z
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are extremely delighted to learn that you have enjoyed our hotel, our service and our centralized location. We truly appreciate your loyalty and look forward to your next visit. Till then, remain well

Colorado Springs, Colorado
Reviewed 2 weeks ago

Top level hotel in the heart of LA within walking distance of anything you could want. Odd elevator system, anytime there is a rush you'll be waiting awhile. In-house bar with many nearby options, the best view of any workout room in any hotel by far.

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Helpful?
Thank anthonycami
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles and for pointing out its centralized location and top level accommodation. We truly appreciate your feedback and hope you had an amazing stay with us. Have a great year 2017.

San Clemente, California
Reviewed 3 weeks ago

Here for work and the hotel - lobby, rooms, fitness center, and lounge are all very nice. My SUV would not fit in the hotel parking lot so I needed to park down the street -- pretty dicey area and not a totally safe feeling. Walking in day was no worries, but later at night wasn't a safe vibe

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1Thank SoCALcanuck
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your experience at Sheraton Grand Los Angeles. We appreciate your comments and look forward to welcoming you again in 2017. Till your next visit, remain well

Reviewed 3 weeks ago

Had a great experience - a business conference. Steve and Tracy were very kind and helpful to make the stay nice. We ate breakfast while we were there and it was really good (during our stay it was consistent - a lot a places we stay it can be hit or miss).

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Helpful?
Thank AngelMc1
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We are extremely delighted to learn that you have enjoyed our service. We appreciate the shout out to Tracy and Steve and look forward to your next conference. Till then, safe travels

Vancouver, Canada
Reviewed 3 weeks ago via mobile

Amazing hotel with great service , right from check in , we had a great experience . The lounge is awesome and serves very good breakfast and snacks . Rooms are well kept and clean, the staff are very friendly and helpful. Location is good with lots of restaurants and shopping. Macy's is next door .

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Thank RP07
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are extremely thrilled to learn that you have enjoyed your stay with us and hope to welcome you again in 2017. Happy New Year

Reviewed 3 weeks ago

We dined at the District and we can say that your following staff Steve, Maritza, and Tracy were very friendly, accommodating, and went above and beyond just to make sure we had a perfect Christmas dinner. The food was delicious! We will recommend this place to all our friends!

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Helpful?
Thank Erika L
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a great review! We are extremely pleased to learn that you have enjoyed your Christmas Dinner at the District restaurant and bar and thank you for the shout out to Steve, Tracy and Maritza. Happy New Year

Pekin, Illinois
Reviewed 3 weeks ago

I have stayed here for business on many occasions over 5 years and didn't feel safe during my last visit. I needed to walk across the street to the pharmacy and got "heckled" by many men on the street just sitting on the steps outside of the hotel. There are also many homeless people hanging around outside. In past years,...

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Helpful?
1Thank WendyFromIllinois
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly value all your comments and thank you for your loyalty over the past 5 years. We look forward to welcoming you again to your home-away-from home, Sheraton Grand Los Angeles. Till your next visit, safe travels

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: $307 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, HotelsforEveryone and Travelocity so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
28 questions
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Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you really want a view of the city you'll want to stay on the floors 15 and up.”
 of 5 bubbles soulrida, 16 Jan 2017 | Read review
“Higher floors is a must in downtown LA if you don't want street level noise”
 of 5 bubbles 652jaey, 13 Jan 2017 | Read review
“Don't stay on 3rd floor. Doesn't feel safe as a female traveling alone.”
 of 5 bubbles WendyFromIllinois, 26 Dec 2016 | Read review
“I was on 19th floor, city noise was acceptable, can not comment on lower floors.”
 of 5 bubbles badgolfer2015, 19 Dec 2016 | Read review
“Third floor rooms are great if you're traveling with pets.”
 of 5 bubbles kimsQ7748OQ, 19 Dec 2016 | Read review
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