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The Westin Bonaventure Hotel & Suites, Los Angeles

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Traveller (1234)
Room & Suite (783)
Dining (133)
Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“downtown la”(229 reviews)
“revolving lounge”(47 reviews)
“true lies”(46 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from The Westin Bonaventure Hotel & Suites, Los Angeles
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Bonaventure Hotel & Suites, Los Angeles
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,088)
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2,504 results
Traveller rating
650
977
541
203
133
Traveller type
Time of year
LanguageEnglish
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650
977
541
203
133
Show reviews that mention
All reviewsdowntown larevolving loungetrue liesred towerheavenly bedhuge hotelfloor to ceiling windowstop floorstarbucks coffeeroom servicethe financial districtvalet parkingconvention centerdowntown locationlobby barstaples centerbit dated
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1 - 5 of 2,504 reviews
Reviewed 5 days ago via mobile

I stayed for 2 nights and asked for an extra duvet. Housekeeping refused because they did not hand out extra duvets. They sent blankets with holes in! I didn’t realise that duvets were in short supply!More

2  Thank Mr Robert M
Response from Hong T, Manager at The Westin Bonaventure Hotel & Suites, Los AngelesResponded 4 days ago

Dear Mr Robert M, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your feedback are being review by our management team. Hong Tan...More

Hotel's Favourite
Reviewed June 22, 2018

Was able to book this location with an awesome last minute rate that included parking which sealed the deal for us. Valet staff was friendly and when they saw our puppy commented that there was a nice terrace on the 4th floor for him to...More

Thank silverm0623
Response from Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, Los AngelesResponded 4 weeks ago

Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon! We'll make sure to share this review with our team so that our high quality standards are constantly being upheld!

Reviewed 6 days ago via mobile

I have Waited 30 min for check in and am still waiting. With a line of more than 20 customers, there are only 1-2 people at front desk. And it takes more than 5 min to check in. The garage has a 6 ft only...More

2  Thank fid20162016
Response from Hong T, Manager at The Westin Bonaventure Hotel & Suites, Los AngelesResponded 5 days ago

Dear Fid20162016, We would like to thank you for your time to provide us with your feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer...More

Reviewed 6 days ago via mobile

I wouldn’t recommend this hotel if you value your time. Over 100 people were in line when we arrived at 5:45 with two people working the desk. Anither couple shared that they came at 3:30 and there was a long line so they came back.More

Thank Beth B
Response from Hong T, Manager at The Westin Bonaventure Hotel & Suites, Los AngelesResponded 5 days ago

Dear Beth B, We would like to thank you for your time to provide us with your feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we...More

Reviewed 6 days ago via mobile

After a long day at Universal studios we came to this hotel at nearly 10pm to be told the hotel car park was full and we could park across the street. But once we got past that we got a room on the 24th floor...More

Thank Ravi666
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$199 - US$560 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Los Angeles
#28 Family Hotel in Los Angeles
#33 Luxury Hotel in Los Angeles
#47 Romantic Hotel in Los Angeles
#52 Business Hotel in Los Angeles
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$199 - US$560 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Los Angeles
#28 Family Hotel in Los Angeles
#33 Luxury Hotel in Los Angeles
#47 Romantic Hotel in Los Angeles
#52 Business Hotel in Los Angeles
Room types
Suites, Family Rooms, Non-Smoking Rooms
Photos
Traveller (1,234)
Room & Suite (783)
Dining (133)
Pool & Beach (77)
Amenities (67)
Family and Play Areas (9)
Business Centre & Event Rooms (8)
Nearby
Downtown
Downtown Los Angeles is a busy metropolis of towering
buildings, bustling streets, and industrial
warehouses. There is a distinct multiplicity of
cultures here with a growing influx of business
professionals and hipsters. Many call the evolution of
Downtown over recent years gentrification. New lofts,
bars, hotels and restaurants are popping up regularly.
Downtown is home to some of the very best restaurants
...More
Questions & Answers
Ask a question
antbarr911
July 30, 2018|
AnswerShow all 7 answers
Response from Patcharee2014 | Reviewed this property |
I did not have one
0
Votes
Dani D
July 21, 2018|
AnswerShow all 6 answers
Response from IBHAPPY | Reviewed this property |
We were there in January and it was open.
0
Votes
Jarred R
June 30, 2018|
AnswerShow all 4 answers
Response from silverm0623 | Reviewed this property |
No there is not, but you will of course pay for parking
0
Votes
Room Tips
"I think upper floors would be better; rooms along Flower Street would be quieter than those close to 4th and..."
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"All rooms have sweeping city views"
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"Be careful of your belongings"
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"Do not stay here period. It is not clean, the staff is rude, it is not the typical Westin."
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