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Renaissance Los Angeles Airport Hotel

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Renaissance Los Angeles Airport Hotel
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1,657 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Orlando, Florida
Reviewed 19 June 2014 via mobile

Hotel experience was outstanding! Staff was very friendly, room requests were honored, rooms were clean, breakfast was good. Overall a great experience and I'd highly recommend the hotel to anyone staying near LAX. The only downside was the shuttle bus - slow and overcrowded, but not sure the hotel can do anything about that.

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Helpful?
Thank Buckeye12345
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you so much for sharing a review of your outstanding stay at the Renaissance Los Angeles Airport Hotel! I am thrilled to hear that your entire experience - from our friendly staff to our delicious breakfast - exceeded your expectations. I also appreciate your honest feedback on the shuttle bus. I look forward to the opportunity to serve you...

Reviewed 18 June 2014 via mobile

The staff was very helpful and the ambiance of the hotel was comfortable and carried a nice standard of class. A nice play to stay while traveling that helps take the edge off of road or jet lag. Wasn't expecting all the extra charges that were made on my account I had made reservations online and some of the extra...

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Helpful?
Thank Nina D
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your comments. I am pleased to hear that you enjoyed our comfortable ambiance and that you found the front desk staff to be so helpful.Thank you for sharing your feedback on the charges. We have a commitment to ensure that all charges are clearly posted as well as listed on our website,...

Reviewed 17 June 2014

The staff was nice, shuttle to/from LAX in a timely manner. Good choice for LAX overnight stay which was what I did. Beds and bathroom were very clean, but the other furniture I did not want to touch as the desk and especially the sofa chair looked like they have not been cleaned for the past 10 years....room was a...

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Helpful?
Thank Richard C
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance for your overnight stay! I appreciate your positive feedback on our friendly staff, timely shuttle, and clean beds and bathroom. Thank you for bringing the chair and desk cleanliness to my attention, as I will address this with the team. It is our aim to consistently provide an exceptional experience for our guests, and...

Bakersfield, California
Reviewed 13 June 2014 via mobile

The staff was nice. The manager was great. I asked if I can have a refrigerated and 20 mins later I got one delivered to my room. It was a high price hotel but then again. You get want you pay for. And I got excellent service with kind great people. Even at breakfast their food was good and fresh....

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Helpful?
Thank rocky v
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking the time to share your experience! I am so glad that you experienced outstanding service throughout your stay, as well as our breakfast options. I am thrilled that you had such a positive experience at the Renaissance Los Angeles Airport hotel and I look forward to the opportunity to welcome you back again in the future.

Milton Keynes, United Kingdom
Reviewed 12 June 2014

great hotel very close to the airport. just spent 9 days there and it was a good base to see the city. we used public transport which was very good. not much close by but we knew that before we got there. its used as a short stay hotel and we saw lots air line staff and people staying for...

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Helpful?
Thank laura196150
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for your positive feedback on your recent stay. I am very glad to know that our location worked out so well for you, and that you were able to use public transit to explore Los Angeles. I am particularly happy to hear that you received outstanding service from our helpful staff, as we take great pride in our...

Alberta, Canada
Reviewed 12 June 2014

Nice bedroom and bathroom. Decor in restful creams and greens. From the 10th floor, I had an entertaining view of the airplanes landing and taking off from LAX. Hatim and Jenny at the front desk, and all their colleagues were particularly helpful at the reception desk. They will give you a 15-minute free pass for the nearby computers to access...

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Helpful?
Thank Professional-Pilgrim
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for your comments on your outstanding stay at the Renaissance Los Angeles Airport hotel. I am so pleased to hear that you enjoyed your room and view of LAX, and that you received the exceptional service that our guests have come to expect. I look forward to sharing your positive feedback with Hatim, Jenny, and the rest of...

Davie, Florida
Reviewed 9 June 2014

Booked my reservation through Priceline to save $$. I also checked Hotwire. Both of those sites gave this hotel 4 Stars. It was NOT a 4 Star hotel. It was clean and conveniently located near the airport. The beds and pillows were not very comfortable. The rooms were basic, no frills and in need of remodeling. The hotel charged $28...

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Helpful?
1Thank Nole13
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance Los Angeles Airport Hotel for your recent stay. I am very pleased to hear that you enjoyed our convenient location near the airport, I am especially happy to hear that you experienced the excellent service from our employees that our guests have come to expect. I also appreciate your honest feedback on the rooms...

Seattle, Washington
Reviewed 8 June 2014

I stayed here over the weekend, and it was an excellent experience after I got off the shuttle. Each person was friendly, and on day one they found a way to charge my phone for me to keep me from buying a charger when I would be going home in a couple of days. I have three chargers already, so...

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Helpful?
1Thank Marilyn W
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance for your weekend trip to Los Angeles! From helping you to charge your phone to assisting you with printing your document, I am thrilled that you received the outstanding service that our guests have come to expect. Thank you for your positive feedback on our friendly staff and rooms. We look forward to the...

Scottsdale, Arizona
Reviewed 8 June 2014

The hotel accommodations were nice as should be expected for a Renaissance Hotel. The front desk personal were nice and courteous. The restaurant is expensive and there are not any good local dining options within close walking distance. My biggest complaint was the parking fee was $38 per car and my wife and I had two cars for this trip...

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Helpful?
Thank Gary G
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your comments. I am pleased to hear that you enjoyed the hotel accommodations and that you found the front desk staff to be helpful and courteous. I apologize that you felt that you were not made aware of our parking fees. The hotel has a commitment to ensure that all charges are...

Las Vegas, Nevada
Reviewed 2 June 2014

Platinum elite member and I always am given a small corner room or a room overlooking air ducts...front desk staff are quite variable in their professionalism and must have instructions to place single women in the worst rooms available. As a frequent guest o Marriott properties it is hard to believe that this is the best room they could find...

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Helpful?
3Thank Bellaroma777
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Dear Platinum Elite Member, Please let me extend my sincerest apologies for your recent experience at our hotel and the perception that you were singled out for a smaller room. Due to the hotel’s high volume of elite members, the staff tries to provide as many upgraded rooms as possible. Clearly, your status was not recognized upon check-in as we...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
96th Street Bistro
96th Street Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the sights and sounds of the city's most dynamic business, entertainment and cultural hotspots from Renaissance Los Angeles Airport Hotel. The Navigators at our premier hotel near Los Angeles International Airport (LAX) will help you unlock the beauty of the city the way only those who live here know. Uncover an urban oasis at our luxury hotel, where comfort and technology peacefully coexist in our guest rooms and suites. Enjoy an evening of unforgettable entertainment at our live events, bringing the best in new music, art, food and drinks directly to our guests. Savor delectable California cuisine and wines at our 96th Street Bistro. During downtime, work up a sweat in the well-equipped fitness center or take a refreshing dip in the outdoor pool. With 18,400 square feet of event space and the personal service you deserve, your meeting, wedding or social event at our Los Angeles airport hotel will be as stimulating and inspiring as those on the guest list. Reserve a stay today. ... more   less 

Additional Information about Renaissance Los Angeles Airport Hotel

Address: 9620 Airport Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: $208 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Marriott, Orbitz, Travelocity and Jetsetter so you can book your Renaissance Los Angeles Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance
Hotel Style:
#21 Luxury Hotel in Los Angeles
#26 Business Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Los Angeles Airport Hotel staff and other travellers.
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Questions? Get answers from Renaissance Los Angeles Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get one of their newly renovated rooms!!!”
 of 5 bubbles peterp823, 22 Feb 2017 | Read review
“All rooms I imagine are excellent.”
 of 5 bubbles betsysbeach, 22 Feb 2017 | Read review
“High floor - hotel is 11 stories tall.”
 of 5 bubbles jcnmac, 3 Jan 2017 | Read review
“Inside rooms would be quieter due to the heavy flight traffic.”
 of 5 bubbles 448genec, 29 Dec 2016 | Read review
“If possible request a room away from jet plane traffic.”
 of 5 bubbles Travel_EDgardo, 26 Dec 2016 | Read review
5 of 5