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Hilton Los Angeles/Universal City

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Traveller (1310)
Room & Suite (755)
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“city walk”(335 reviews)
“theme park”(139 reviews)
“cafe sierra”(49 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,198)
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3,702 results
Traveller rating
1,533
1,232
568
213
156
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LanguageEnglish
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1,533
1,232
568
213
156
Show reviews that mention
All reviewscity walktheme parkcafe sierravisiting universalexecutive floorfree shuttleself parkingbreakfast buffetcorner roomper dayhollywood hillsshuttle servicemetro stationcitywalkconciergeburbankfreeway
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1 - 5 of 3,702 reviews
Reviewed today

We had a two day stay at this property. Although a short walk from the Universal gates not for the faint hearted. It is pretty much an uphill climb to get to it. We did it once and decided to take advantage of the shuttle...More

Thank Chris S
Hotel's Favourite
Reviewed 4 weeks ago

First of all, let me say that the staff here is amazing. They are attentive, courteous, polite, professional, and go above and beyond to welcome guests- and THEY ALWAYS HAVE A SMILE. Yolanda, at the front desk, has been amazing every single time I have...More

2  Thank smaffucci
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 3 weeks ago

Dear smaffucci, Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal  in such glowing terms. All of the Hilton Universal team are happy to read that we exceeded your expectations with the hotel and the...More

Reviewed today

I originally reserved a room at the Sheraton next door to the Hilton but then cancelled that after I read so many low rated reviews. I'm really glad I did! The Hilton was more expensive but it was clean, the staff were very nice and...More

Thank SKO15
Reviewed today

Right Next to Universal Studios, Walk in & out of the Park, Don't need a car if All your going to do is Universal Studios, Hotel Price Is Very Much the Same As Everybody else,Food Is Just OK for the Money, Better off at City...More

Thank mtm1955
A TripAdvisor Member
1
Reviewed 3 days ago

The check-in was disorganized and we were late arrivals. I can only imagine if you're there during peak hours. We were called at 8:00 a.m. on departure day to remind us to check out. When we went to the front desk we received a smile...More

Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 2 days ago

Dear Guest, Thank you for taking the time in leaving us a review on your stay. I apologize for the issues you encountered during check-in and for getting a call at 8 AM. I will be sure to follow up with our management team to...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$230 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#25 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$230 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#25 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1310)
Room & Suite (755)
Pool & Beach (129)
Dining (79)
Amenities (40)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
amberkelle
June 1, 2018|
AnswerShow all 2 answers
Response from Lsrgirl | Reviewed this property |
You get standard breakfast and I think to have full cooked breakfast is extra 10 or 15 dollars. We found the basic breakfast enough for us but many guests paid extra, they ask you each morning if you want to upgrade when... More
1
Vote
georginasutton
May 13, 2018|
AnswerShow all 3 answers
Response from debwales | Reviewed this property |
I am sure there are but if you are just going to Universal it takes 5 minutes to walk and there are definitely bus stops there.
0
Votes
Georgia L
May 13, 2018|
AnswerShow all 4 answers
Response from miercoles b | Reviewed this property |
I do not know for sure...sorry. I would just give the hotel a call to find out.
0
Votes
Room Tips
"Get A View of the Park"
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"we had a these park and on a igh floor away from the elevators"
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"Ask for a higher floor away from the elevators."
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"Higher floors have better views"
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