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Hilton Los Angeles/Universal City

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Traveller (1411)
Room & Suite (782)
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Overview
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555 Universal Hollywood Drive, Los Angeles, CA 91608-1001 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Hilton Los Angeles/Universal City
Special Offer:Double Points, Every Stay
Hotel deals
Reviews (4,416)
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3,890 results
Traveller rating
1,641
1,283
584
217
165
Traveller type
Time of year
LanguageEnglish
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1,641
1,283
584
217
165
Show reviews that mention
All reviews city walk cafe sierra visiting universal free shuttle executive floor self parking breakfast buffet corner room per day hollywood hills shuttle service metro station early check citywalk concierge burbank freeway
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1 - 5 of 3,890 reviews
Reviewed 2 days ago

Nothing extra is included with your $300/night room. The experience was similar to flying American Airlines economy class, in that everything cost money. You are paying to be close to Universal Studios. *You will pay $28/day for self parking. *If you have an SUV, it's...More

Thank Stay47768182053
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Guest, Thank you for taking the time in leaving us your honest feedback and review. To address a few of your concerns, we do regularly monitor parking rates and while we do respect feedback, our parking rates are consistent to prevailing rates in the...More

Hotel's Favourite
Reviewed 4 weeks ago

Every year I go to Halloween Horror Nights (HHN) at Universal Studios Hollywood. For the first few years, I would get a hotel room near the Hollywood Bowl area, which is nearby but still requires transportation via the subway or Uber / Lyft to get...More

Thank JFshooter
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 4 weeks ago

Dear Guest, Thank you for taking the time in leaving us a review on your stay and for being a loyal Hilton Honors member. I am glad to see you had an incredible experience and we look forward to have you back into our property...More

Reviewed 2 days ago via mobile

There are two things each of which will prevent me from ever returning to this location. First, the water pressure is terrible. It’s weak to begin with and then it’s forced through an ecologically-friendly shower head resulting in an unsatisfying mist. Not worth switching rooms...More

Thank Dropnose
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Dropnose, Thank you for taking the time to leave a review and your feedback on our TripAdvisor page. I am disappointed to read that you did not enjoy our hotel whatsoever and that you thought our rooms were basic. We try hard to accommodate...More

Reviewed 2 days ago

I've stayed at the Hilton 3 times now. I love the location (right next to Universal Studios, and a short walk from the subway). If you get a high floor room, you get a *beautiful* view. The rooms are nice (love the beds) and having...More

Review collected in partnership with Hilton Hotels & Resorts
Thank brianjK3379IX
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Brian, Thank you for taking the time in leaving us a review on your stay and experience with us at our property. I am glad to see you enjoyed your time here, but I apologize that you were disatisfied with our pricing and that...More

Reviewed 3 days ago

The hotel was in a fantastic location! Just a short, easy walk to Universal Studios.Upon our arrival, the greeting was tepid. The room was ok, tired and in need of a facelift.We had a fantastic day in Universal Studios. When we arrived back to our...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Traveler13278899067
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 2 days ago

Dear Guest, Thank you for your recent stay and for taking the time to review our hotel. We appreciate your comments and constructive criticism as it is through this feedback that we know how we are doing and where improvement is needed. Please accept our...More

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About
Description
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior More level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$223 - US$377 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$223 - US$377 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Photos
Traveller (1,411)
Room & Suite (782)
Pool & Beach (131)
Dining (84)
Amenities (40)
Business Centre & Event Rooms (13)
Nearby
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Nearby AttractionsSee all 2,130 nearby attractions
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Questions & Answers
Ask a question
Sta3055
October 26, 2018|
Answer
Response from HiltonUniversal | Property representative |
Hello! You can email reservation.huc @ hiltonuniversal . com
0
Votes
MsAKellyN
October 16, 2018|
AnswerShow all 2 answers
Response from HiltonUniversal | Property representative |
Hello Amber, The security deposit is for incidentals. You will get your money back the day of departure and will reflect on your bank statement depending on what bank you have.
1
Vote
Ashntorsmom
October 14, 2018|
AnswerShow all 11 answers
Response from Tarola1 | Reviewed this property |
Probably, but the shuttle from city walk to the hotels runs until quite late, if I remember it was 9pm weekdays and midnight weekends.
2
Votes
Room Tips
"We stayed in room 1052 and it was a lovely spacious room with a view over the pool"
Nomad557807
5 days ago
Read review
"Write to the staff in the Hilton Honors app for superior communication"
alexkleppe
1 week ago
Read review
"top floors have great views"
BEH2965
2 weeks ago
Read review
"Get an Executive Suite on the East Side of the hotel & your room will look down into Universal Studios..."
JFshooter
4 weeks ago
Read review
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