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About
#34 of 413 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access. Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Free shuttle or taxi services
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Vending machine
Poolside bar
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
100Great for walkers
Grade: 100 out of 100
46Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
Contact
555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Getting there
Universal City/Studio CityLos Angeles Metro Rail7 min
Rental CarsSee car hire from US$26/day
Nearby restaurants
Bubba Gump Shrimp Co.
1,167 reviews6 minAmerican
Lard Lad Donuts
159 reviews6 minAmerican
Good Neighbor
160 reviews5 minAmerican
Three Broomsticks
249 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Universal Studios Hollywood
36,991 reviews7 minAmusement & Theme Parks
The Wizarding World of Harry Potter
1,575 reviews6 minPoints of Interest & Landmarks
Universal CityWalk Hollywood
1,840 reviews6 minShopping Malls
Studio Tour
48 reviews5 minRides & Activities
See all nearby attractions5534Reviews207Q+A100Room tips
Reviews
Traveller rating
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- 1,717
- 752
- 285
- 228
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Ryan J wrote a review Jan. 2023
Once again, Kevin Finister and his team ensured that I had a reurmarkable stay. I was provided with an outstanding complimentary upgrade due to my frequent stay staus, and I was blown away. I was able to entertain corporate clients in comfort and style, which was a tremendous benefit both personally and professionally. I am always greeted with a smile and outstanding service. This is the best hotel in the Los Angeles area and is only surpassed by it's outstanding service. I'd like to give my personal thanks to Noah as well for helping make my stay so outstanding. Ryan J
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask for Kevin Finister, he will help make your experience outstanding!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Our first visit to this hotel turned out to be better than we expected. This was mainly due to the kindness of the staff. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. He really went the extra mile. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. He was so welcoming and helpful. I wish we could remember his name (Julio?). We loved the fact that we were guaranteed connecting rooms. The shuttle to the park was convenient and came approximately every fifteen minutes.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: rooms 1973 and 1972 were nice because we could see the park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded Aug. 3, 2022
Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Convenient location. Stayed 6 nights with teenage kids. The room was spacious BUT we were put in a connecting room on the 20th floor. Walls were paper thin. Three different guests in the connecting room. Could hear everything loud and clear. I did complain to Management and they did address the issue but recommend to ensure that you are not staying in a connecting room unless it’s your family in the connecting room. Convenient shuttle runs every 15 mins to and from the park which is very handy. Metro station walking distance (recommend not to use tho unless you’re ready to experience LA culture at its finest (homeless, smell, fights)…. Big shoutout to George the Valet who was most helpful in assisting getting our bags to and from our Uber.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Avoid connecting rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First the good: there’s no hotel more convenient to Universal Studios. That said, I wouldn’t stay again. I paid for 2 queen beds but was given 2 doubles. When I complained the manager gaslighted me White Lotus style, even though I measured the beds at 52” wide, saying that there are a wide range of queen sizes. It’s frustrating when someone lies to your face instead of admitting a mistake even when it’s funny on HBO.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very cold inside the hotel Very low quality food in the restaurants, taste bad and low quality Concierge ignored our complaints about temperature and it remained extremely cold to the level that my family and I became sick
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
All the employees are super friendly and efficient, the room was great, and the in house restaurant is outstanding!! This is my 3rd time at this one, very professional operation! Also, the free shuttle to and from Universal is a nice touch. I’ll be back here at least once a year.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here when we were going to Universal Hollywood. Loved it great views from the room and a five to ten minute walk to Universal all on sidewalks and very well lit. Stayed with kids the stay was great. Has on-site parking garage that is easy and affordable to do self parking ($35/night).
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Victor made us feel so welcome and took great care of us! 10/10 would come back again just to see him! Maya at V on the Hill was also amazing … she was super sweet and had wonderful recommendations.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 6 days ago
Thank you for the rating, and review. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: The closest hotel to Universal Studios Has a few restaurant options Bell hop is great to store luggage if you're going to the parks Nice-ish Cons: Went in January, the lobby and restaurants were freezing. We had to eat fast to get back to our rooms. It is very surprising they haven't found a way to solve that. Older-ish. It's glory days were were a few decades ago. Verdict: We'd go again for a Universal Studios stay.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 6 days ago
Thank you for the rating, and review. We look forward to hosting you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location for visiting Universal Studios and Hollywood. Self parking was easy. Check in a breeze. My room was ready on arrival and that’s always a nice surprise. We were on the 11th floor facing the park. If you’d like a good view of the park I’d say try to get a room on the 15th floor or higher. We couldn’t see much but it wasn’t a deal breaker for us. The walk to & from the park was easy. Maybe 10 mins max. If the rooms had better in room coffee I’d give it 5 stars. I’ll definitely stay here again when visiting the area!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 1 week ago
Thank you for rating your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$245 - US$373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
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Claim Your ListingHilton Los Angeles / Universal City - UPDATED 2023 Prices, Reviews & Photos (CA) - Hotel - Tripadvisor
Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Studio Tour (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Bubba Gump Shrimp Co., Lard Lad Donuts, and Good Neighbor.
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hilton Los Angeles / Universal City have airport transportation?
Yes, Hilton Los Angeles / Universal City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Los Angeles / Universal City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Los Angeles / Universal City?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Filipino.