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Hilton Los Angeles/Universal City

PricelineUS$279*
View Deal
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$351*
US$279*
Great Deal
US$289*
US$289*
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Hilton Los Angeles\/Universal City
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3,509 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Los Angeles/Universal City
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Showing 3,098: English reviews
London, England, United Kingdom
Reviewed 29 May 2015 via mobile

Absolutely recommend this hotel to anyone. The staff couldn't do enough for you. Every morning the receptionists, luggage people and the transport desk would greet you and ask about your plans for the day and would remember to ask when you returned. Everyone was polite, the staff are a true credit to the hotel. My friends and I went for...

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Helpful?
3Thank SteffB1
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled that your visit was a success. We couldn’t agree more that the location combined with the amazing team at Hilton Los Angeles/Universal City hotel makes for a great visit. We do hope your travels bring you back this way again soon. Warmest regards, Lorie...

Reviewed 29 May 2015

Unfriendly staff, room location not provided as requested, quality of room is not up to the standard. The only best part is the hotel location is in convenient location close to Hollywood studio. The quality of room does not meet the hilton experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 411abhisheks
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room and our staff. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope...

Tripoli, Lebanon
Reviewed 29 May 2015

The hotel's got a great location, within walking distance from Universal Studios (You can also take a hotel shuttle which comes around every 15 minutes). It's also located within a 5-minute walking distance from the Metro Station, in a safe and touristic area.

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4Thank nourspot
Marysville, Washington
Reviewed 28 May 2015 via mobile

If I had known they were under construction, or what the conditions would be like, I wouldn't have booked my stay at the Hilton. I was hoping for a nice, restful vacation, but what I ended up with was a lovely 7 am wake-up by the incredibly loud construction. Fourth floor and I could hear banging, sawing, items being dropped...

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Helpful?
2Thank JanFindlay
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for sharing your recent experience with us. We apologize we were not able to provide you with the quality of services you were expecting. We regret any inconvenience caused by our renovation effort along with the guestroom challenges you faced. We will be sure to relay these issues to the appropriate departments for follow-up so we...

Upland, United States
Reviewed 28 May 2015

Hotel was very nice! Lobby and restaurant were beautiful. Our room was spacious and the beds were very comfortable. Went to an event at the Hollywood Bowl and the concierge helped us find transportation so we would not have to drive and park there. Sometimes Hilton hotels are not the greatest but I would definitely recommend this location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Sharon J
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for choosing us as your hotel while in Los Angeles. We are delighted to hear you enjoyed your stay and thank you for the kind praise of our staff. We look forward to welcoming you back again soon. Warmest regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on Twitter and...

Vallejo, California
Reviewed 28 May 2015

We stayed one night during our recent SoCal trip. We had just come from Disneyland and was spending the day at Universal Studios. We arrived fairly early to check in, but luckily were able to check in when we arrived, and the front desk staff was so friendly and awesome. We had a king room overlooking the CityWalk and Universal...

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Helpful?
Thank mommyreeze
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for the wonderful review. We strive to make every guest feel at home and are delighted that we were able to accomplish this goal. We thank you for the praise of our dining staff and Seafood Dinner buffet. We look forward to welcoming you back the next time you visit the Los Angeles area. Warmest regards,...

Melbourne
Reviewed 27 May 2015

What can I say but Thank You Hilton Universal City. We loved our Executive King rooms - yes they cost a bit more but they were so worth it. The beds were so comfortable as were the pillows, the room was a great size with amazing views over Universal Studios, the staff were so friendly and helpful and the Seafood...

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2Thank casMelbourne
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for your wonderful review. Your kind praise of our staff, hotel and restaurant are very appreciated and I will be sure to share your thoughts with those departments. We are delighted you enjoyed your stay and look forward to welcoming you back again soon. Warmest regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com...

Dublin
Reviewed 27 May 2015 via mobile

If planning a visit to Universal studios this hotel is a great choice, 10 min walk or a 5 min bus ride away. The bus runs regularly. The convenience is the best thing about this hotel. The room was big and comfortable but dated. We ate in one of the hotel restaurants and it was good. The hotel bar was...

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Helpful?
1Thank Brian D
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for sharing your recent experience. We couldn't agree more that our location makes for a wonderful getaway. We are delighted you enjoyed your time with us and we look forward to welcoming you back again soon. Warmest regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on Twitter and Instagram Like...

Brampton, Canada
Reviewed 27 May 2015

My wife and I wanted to go to universal studios, so we chose this hotel to stay at. We had a beautiful room on the eighteenth floor overlooking universal studios and universal city walk. Really nice with the mountains in the background. Staff was fantastic. They went out of their way to make you feel comfortable. Even sent up a...

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2Thank Seniortravellers_13
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for choosing our hotel to celebrate such a special occasion. We want to extend a belated Happy Anniversary to you. We are so pleased you enjoyed your stay with us and hope you will allow us to help you celebrate for years to come. Warmest regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com...

Darwin, Australia
Reviewed 26 May 2015

I stayed at this hotel for a work conference in May 2015. The lobby was inviting and room I stayed in was large and well presented and I had a lovely view of Universal Studios. The bathroom was huge and clean. The bed was very comfortable and I slept well. There was free WiFi in the room and lobby but...

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Helpful?
2Thank leez6666

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 

Additional Information about Hilton Los Angeles/Universal City

Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Region: United States > California > Los Angeles > Central L.A
Price Range: $308 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Travelocity, Hotels.com, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Los Angeles/Universal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Los Angeles/Universal City staff and other travellers.
94 questions
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2 months ago

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Questions? Get answers from Hilton Los Angeles/Universal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Universal Studio's view”
dianek932, 22 May 2017 | Read review
“Try to get a room overlooking the theme park for a fantastic sunrise view”
838jamiep, 19 May 2017 | Read review
“Our room was a corner King room and it was extremely quiet and private.”
delainao, 16 May 2017 | Read review
“ask for "park view" or yoou will look over the freeway. Don't stay on 3rd (lobby) floor as it is noisy.”
barrykarl, 16 May 2017 | Read review
“Ask for Universal View”
knikkki, 12 May 2017 | Read review
5 of 5
Priceline
US$279* /night
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Hilton.comUS$289
TripAdvisorUS$289
TravelocityUS$351
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Prices are for 1 room, 2 adults
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