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Best Western Plus Carriage Inn

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Traveller (196)
Room & Suite (198)
Pool & Beach (35)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#97 of 360 hotels in Los Angeles
Location
Cleanliness
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Value
GreenLeaders Bronze level
At the Best Western Plus Carriage Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Carriage Inn will stand out among other hotels in Sherman Oaks,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Carriage Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
4.0
4.0 of 5 bubbles1,544 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the Best Western Plus Carriage Inn, guests often commend the comfortable beds and the overall cleanliness of the accommodations, although there are occasional mentions of noise and the rooms showing wear. The hotel's location is popular for its convenience to local attractions and easy freeway access. While the atmosphere is generally well-received, with praise for the fun activities and well-designed spaces, the extra parking fee and some misrepresented facilities have drawn criticism. The service is noted to be attentive, but the value proposition is questioned due to the additional charges and perceived inadequacies in amenities.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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1,544Review22Q+A100Room tips
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Donna Skahill wrote a review Mar 2024
8 contributions1 helpful vote
This hotel charges $12 to park for the night. The hot water should be listed as warm, there is a Dennys Restaurant attached for food but much better food a short walk away. Although it is close to the highway, noise is not really an issue.
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Review collected in partnership with Best Western
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard Li wrote a review Jul 2023
South San Francisco, California3 contributions
Hotel's Favourite
This property is one of our go to Best Western location. It is convenient and the staff is polite and helpful!! Parking is great and they also allow pets. Would continue to stay at this location!!!!!!
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Jul 17, 2023
badcoach88-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brendacaub wrote a review Mar 2024
Fremont, California1 contribution
Staff are nice but hotel has SERIOUS issues. - non smoking room reeked of cigarettes - staff accommodated us and moved us to a different room. - unknown wet spot on floor that smelled horrible next to bed. We had yo cover up with towels to prevent getting our feet wet. - sewage was backing up into sink. Sink had fecal matter and toxic waste backing up into it. The sink smelled like fecal matter and could not be used. HORRIBLE STAY
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Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded 3 weeks ago
Brendacaub- Thank you for taking the time to review our property. We apologize for the inconvenience and are looking into rectifying the issues reported.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maylodee wrote a review Feb 2024
San Francisco, California18 contributions10 helpful votes
Our room was very clean and comfortable for a Pet -Friendly room, no smells or odors either. The shower amenities were great, the citrus scent of these products smelled fresh. Small pet area for dogs to potty, poop bags were provided on site.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ava D wrote a review Feb 2024
1 contribution
I was staying for a few nights and even added a night to my stay because at first my stay went great. It all went bad once “Bruce” at the front desk started being rude to my girlfriend on the phone because she asked a question about room service. We then went to the front desk to get a new key card as we left it and our I.D in the room. He had told my girlfriend he could not use a picture of I.D to verify but when I walked in he said he could? Very weird…clear discrimination. We ended up having to go the police route because he was so difficult. The next morning we called to file a complaint to the manager who basically told us we had to leave the hotel(even though we had another night paid for) because of whatever story Bruce gave, very disappointing the customer is always right. The security was very aggressive to two females who are small in stature, I just found it very weird & unecessary. And on top of all that, the refund I got for the night I booked and didn't get to stay still hasn't processed! It has been past the 7-14 days and still no refund for the overpriced room? Very odd…don't stay here it caused me nothing but misery & stress.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Feb 5, 2024
avad228-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeffrey h wrote a review Jan 2024
2 contributions
Selected bed furthest from the door, sheet stank awful. Bed was too soft to sleep on. Anyway so I moved to the other bed. Sheets were clean but the bed was way too soft and had a rise in the middle/ trough on each side, no way to get comfortable bu no time to hassle with it. Just did the best I could for 3.5 hours of sleep.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Feb 5, 2024
jeffrey h-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donnarita1964 wrote a review Jan 2024
Victoria, Canada180 contributions39 helpful votes
Would stay again for one night. Helpful front desk staff. Comfortable bed. Good water pressure in the shower. Dennys attached to motel. Pet friendly. Easy access. Not too far off the freeway. Close to Studio City.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Jan 26, 2024
Donnarita1964-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thevillagesd wrote a review Jan 2024
1 contribution
The price is high for very little in return the hotel is under going maybe an upgrade it's hard to tell. The staff work hard they have little to work with. This is a two or maybe three star hotel charging 4 rates.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Jan 26, 2024
thevillagesd-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RabePaul wrote a review Jan 2024
Philadelphia, PA850 contributions198 helpful votes
We just needed a place to stay that was close to both LAX (where we landed) and US Highway 101 (where we intended to go the next day). This place was right off I-405, about 25 miles from LAX, and just a mile north of the intersection with 101. If you're going north on 101 or 405, this is a good place to stay. Our room featured a full bath, AC, phone, fridge, in-room safe, iron & board, radio alarm, coffee maker, hair dryer, and TV with 67 channels. It was clean, quiet, and well maintained. Wifi was quite good. Includes outdoor pool, but parking is extra. There is a Denny's (family-type diner chain restaurant) next door. Staff was polite & professional. We only needed one night, and this place met our needs. Its location would seem to be a good choice for visits to the Valley, but I can't guarantee how good of a place this would be for a longer stay.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Jan 13, 2024
RabePaul-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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crystalncoria wrote a review Dec 2023
1 contribution
I recently stayed at the Best Western in Sherman Oaks to have a mini staycation with my best friends for a birthday celebration. We went out to dinner and a fun night of karaoke nearby it was so much fun! Best Western staff was incredible they pay such close attention to detail and make you feel very warm and invited. Any problem they are quick to fix. Leo at the front desk was absolutely amazing! Thank you for our complimentary drinks, you made my birthday weekend so much fun! Definitely cannot wait to come back and stay at a Best Western again, happy holidays!
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Eric Yahyayan, General Manager at Best Western Plus Carriage Inn
Responded Jan 13, 2024
crystalncoria-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$208 - C$268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus carriage hotel los angeles, best western carriage hotel, best western los angeles, los angeles best western
LOCATION
United StatesCaliforniaLos AngelesSouth San Fernando Valley / Sherman Oaks
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Carriage Inn - UPDATED 2024 Prices, Reviews & Photos (Los Angeles, CA) - Hotel - Tripadvisor

Frequently Asked Questions about Best Western Plus Carriage Inn
Which popular attractions are close to Best Western Plus Carriage Inn?
Nearby attractions include Sherman Oaks Castle Park (1.1 km), Target Store Van-Nuys (0.3 km), and Smoke Shop Smoke Experts (0.9 km).
What are some of the property amenities at Best Western Plus Carriage Inn?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Best Western Plus Carriage Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Best Western Plus Carriage Inn?
Yes, parking is available to guests.
What are some restaurants close to Best Western Plus Carriage Inn?
Conveniently located restaurants include Zankou Chicken, Denny's Restaurant #7213, and 88 Chinese & Sushi.
Are there opportunities to exercise at Best Western Plus Carriage Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Carriage Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Plus Carriage Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Plus Carriage Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Carriage Inn?
Many travellers enjoy visiting Nike Missile Control Site (5.3 km).
Is Best Western Plus Carriage Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.