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BEST WESTERN PLUS Carriage Inn

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1 room 2 adults 0 children
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BEST WESTERN PLUS Carriage Inn
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1,014 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Carriage Inn
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Showing 904: English reviews
Reviewed 21 October 2015 via mobile

We pulled up to the place and right behind one of the buildings was a group of homeless men, and the area was a bit rough. We drove through the parking to see if we could get a glimpse of something good and we just had a bad feeling. Canceled reservation and changed to a hotel down the freeway.

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Helpful?
Thank Tracyumm
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Tracyumm, Thank you for completing a review about the Best Western Plus Carriage Inn. I am sorry to hear about the things you saw during your brief visit. While on very few occasions we may see homeless folks near the property, we always are working with the local authorities to make sure our property is safe for our guests....

Paso Robles, CA, United States
Reviewed 21 October 2015

We had the best room we've ever had at this hotel. It was at the back with our own patio. Also sometimes the parking is tricky but we found a great spot. Employees are also very sweet! We would definitely return.

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Thank Barbara R
Xalapa, Mexico
Reviewed 21 October 2015

I was there for a week and was very comfortable all the way around. Considering how many years this place has been here it is in VERY good condition, fairly up to date and extremely clean. The staff was welcoming, helpful and professional. My room stayed cool with the AC, the fridge worked well to keep food fresh, there was...

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Thank Laura H
Reviewed 20 October 2015

We checked-in late around 9:30 - 10 p.m. The friendly and courteous night staff were prompted and provided great customer service, but I was disappointed to find there was no free continental breakfast and not a spacious lobby/dining area to service such a perk. The business center was not private and was out in the open where people checking-in could...

Review collected in partnership with Best Western
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Thank 97tanyaf
Calgary, Canada
Reviewed 20 October 2015

First thing First, this place doesn't deserve to be called "PLUS" in the Best Western Chain. The only thing that it shows it's a "Plus" is its pricing! This place is noisy, you either face the FREEWAY, or face the main street. The two elevators were shaky and noisy that I felt were unsafe to use. Second, and the most...

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Helpful?
Thank cococly
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Cococly, I would like to first apologize for the negative experience you had during your recent visit to our hotel. Regarding the smell mentioned in your review, we certainly do not condone this activity or even the presence of it at our hotel. Anytime this is going on at our hotel we will always address the issue and have...

Reviewed 16 October 2015

We stayed at this hotel for 2 nights and enjoyed our stay. It's located close to the freeway as well as other attractions such as Universal Studios. The rooms are really well sound proofed and have black out curtains which helped us after coming in from a late night at Halloween Horror nights. The rooms are clean and smell nice....

Review collected in partnership with Best Western
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Thank 442erika
Reviewed 15 October 2015

This hotel is clean, well appointed, well priced and in an excellent location for sight seeing in L.A. There is easy access to 101 and 405 so we were able to get to all the museums that interested us. Ventura is close, and there are a multitude of good restaurants to choose from without too much driving. While at the...

Review collected in partnership with Best Western
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Thank JamarP
Bangalore
Reviewed 14 October 2015

Good hotel. Quite close by to Target, restaurants, Gas stations and most important is 9 miles away from Universal studios. The hotel staff is polite and helpful. You can hear traffic noise,since the hotel is close to 405 freeway, Opt for a room which is little inside the hotel.

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Thank San12349
Tehachapi, California
Reviewed 13 October 2015

I loved the beautiful grounds. I liked the soft bed and pillows, I liked the pretty pool area . BUT I booked this place because I am on the internet a lot during the day and want a hot jacuzzi to unwind in. It was soooo cold that as I and other people sat in it we all joked about...

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Helpful?
Thank Loriegirl
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Loriegirl, I would like to apologize for the temperature of the jacuzzi during your stay. I will be looking into the reasons why the jacuzzi was not operating properly at 104 degrees so that we can avoid further inconveniences in the future. I am glad you enjoyed the other parts of your stay and want to thank you for...

San Diego, California
Reviewed 13 October 2015

This hotel has a good location to Universal studios. It is not luxury but it is nice and clean. The only issue is you can hear the noise from the 101, however the price is right for Los Angeles. Nice place

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Helpful?
Thank Cathy N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carriage Inn

Address: 5525 Sepulveda Blvd, Los Angeles, CA 91411-3438
Region: United States > California > Los Angeles > South San Fernando Valley
Price Range: $193 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carriage Inn 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western
Hotel Style:
#24 Green Hotel in Los Angeles
#24 Business Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles
#47 Romantic Hotel in Los Angeles
#60 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carriage Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Carriage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are nice as you don't get the noise from above you.”
  • bathroom was located around the corner which was nice.
 of 5 bubbles JillianF674, 9 Feb 2017 | Read review
“The towers are nice a little more quiet”
 of 5 bubbles 1andreaboer, 29 Jan 2017 | Read review
“away from the freeway side”
 of 5 bubbles expertflyer2017, 13 Jan 2017 | Read review
“Try to get rooms that are not right on Sepulveda Blvd as it is a busy street”
 of 5 bubbles B8660SQkareng, 4 Jan 2017 | Read review
“Ask for room away from Sepulveda. ER vehicles running continually”
 of 5 bubbles rhondal984, 9 Dec 2016 | Read review
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