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Courtyard Los Angeles Sherman Oaks

325 reviews
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Traveller (50)
Room & Suite (27)
Pool & Beach (5)
Overview
  • Excellent40%
  • Very good47%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Mar. 6Mar. 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (325)Write a Review
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All reviewscheesecake factorycourtyard by marriottthe san fernando valleyparking attendantwould stay here againfourth floornice hotelconvenient locationwhole foodsbusiness tripbusiness centerself parkingroom servicewould highly recommend this hotelbusiness travelerfront desk staffla area
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101 - 105 of 317 reviews
Reviewed 13 April 2016 via mobile

I've stayed here before. Staff is accommodating and the rooms are clean. My room looked out over the 405, but I couldn't hear the traffic. The air conditioner in my room was pretty loud. Beds are comfortable, and I'll stay here again. There are a...More

Thank EmilyQuinny
Response from Lance S, General Manager at Courtyard Los Angeles Sherman OaksResponded 14 April 2016

Dear EmilyQuinny: We love return guests like yourself. In fact better than 85% of our guests are repeat guests. If you have a moment to email me at LShenk@marriottsfv.com with your room number, I will dispatch my engineers to inspect the air conditioner. Thank you...More

Reviewed 11 April 2016 via mobile

Just the bare minimum at this hotel. The room was small and not particularly clean. There was still property left from the previous guest in the room. The rollout bed was not any wider than a sleeping bag. We asked for something better and they...More

1  Thank Tim H
Response from Lance S, General Manager at Courtyard Los Angeles Sherman OaksResponded 12 April 2016

Dear Tim H: Thank you for your review. We are disappointed you didn't enjoy your visit. I believe the room you may have stayed in was an accessible room, which doesn't have a full size sofa sleeper. All of our large king rooms have a...More

Reviewed 8 April 2016

Perfect hotel for business or pleasure. The location is central to both the San Fernando Valley and jumping into the "city". The ENTIRE staff was friendly.and very accommodating. I have nothing bad to say about this place.

Thank terry n
Response from Lance S, General Manager at Courtyard Los Angeles Sherman OaksResponded 11 April 2016

Dear Terry N: Thank you for your review and recognizing our amazing staff. We make every effort to provide exceptional and memorable service. We look forward to welcoming you and your family back soon. Lance

Reviewed 7 March 2016

Checked in because a fellow Marriott was horrible and they staff was so accommodating. The ambiance, rooms and service were so amazing. I will definitely stay here again and suggest the hotel to my clients.More

Thank Naturalbabydol
Response from Lance S, General Manager at Courtyard Los Angeles Sherman OaksResponded 8 March 2016

Dear Naturalbabydol: On behalf of my entire team, a BIG THANK YOU for your review. We pride ourselves on exceeding our guest expectations and leaving them with a memorable experience. Referrals are the biggest form of flattering for us. We will add you to our...More

Reviewed 7 March 2016

Great staff, always fast, friendly & helpful. This is a no-brainer for me, if I'm in L.A. I don't bother checking any other hotels, unless I'm going to be on the opposite end of town. One of my favorite Marriotts.More

Thank Greg S
Response from Lance S, General Manager at Courtyard Los Angeles Sherman OaksResponded 8 March 2016

Dear Greg S: We love that we are your first choice! Now that is noteworthy and I will share it with my entire team. This will make their day brighter. I am delighted to read your review and appreciate that you took the time to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Concierge
Self-Serve Laundry
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$185 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$185 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (50)
Room & Suite (27)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Heatherwall
6 June 2017|
AnswerShow all 8 answers
Response from swalkerd | Reviewed this property |
This is LA...parking is either in the street or in a parking garage that charges.
0
Votes
Jo M
15 September 2015|
Answer
Response from Lance S | Property representative |
Good morning Jo M. The Courtyard Sherman Oaks is in a perfect location to see all Los Angeles has to offer. We are centrally located a short distance from Universal Studios, Hollywood, the Chinese Theater, Griffith Park... More
0
Votes
jersey9
13 May 2015|
AnswerShow all 4 answers
Response from Lance S | Property representative |
Good Morning jersey9, Yes, the pool is heated year-round. The temperature is kept in the comfortable range of 82 to 85 degrees Fahrenheit. Our rooftop pool has a spa as well. We look forward to having you visit us and... More
0
Votes
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12
Room Tips
"We stayed on the top floor which is always quieter and odd numbered rooms had views of the mountains..."
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"Ask for a room that doesn't face the freeway. Ours did, but it was still quiet. But, you may want to..."
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"Hotel is quiet but located on a busy street. Recommend higher floors and facing away from Sepulveda."
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"King suite very roomy and comfortable"
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