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Courtyard Los Angeles Sherman Oaks

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Courtyard Los Angeles Sherman Oaks
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Los Angeles Sherman Oaks
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Showing 274: English reviews
San Diego, California
Reviewed 28 June 2015

Old hotel but clean, friendly staff, comfortable bed (even though I almost needed a step stool to get in it, it's so high), refrigerator, coffee maker, wardrobe, big screen tv .... But here comes the "but" (and this is directed primarily at the ladies) the bathroom was really small and counter space was almost non-existent, at least in the room...

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Thank Bonster2013
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Bonster2013, We appreciate your feedback on your most recent stay with us. It is great to hear that you positively experienced the many amenities in our clean rooms and friendly team members during your visit. Our hair dryers are located in the armoire on the top shelf. I apologize that you had a difficult time locating it. If you...

Tucson, Arizona
Reviewed 24 June 2015

Clean. Friendly staff. TV did not work. The hotel took care of me for that. Again the staff here were all exceptional. I had a Budget Rent a Truck. Put it in the side lot (secured) yet 10 gallons of gas was siphoned off. I have left a message to inform the hotel of the incident. However 3 or 4...

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1Thank GeneT60
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear GeneT60, Thank you for reaching out to us about your most recent stay. We appreciate your feedback about our clean rooms, friendly team members, and great location. Your concerns are very important to us, and we wish to contact you regarding your challenges, but we do not have your contact information, unfortunately. If you could email our Guest Service...

Poipu, Hawaii
Reviewed 20 June 2015

I had the opportunity to stay at the Courtyard, the first thing I noticed was all the smiles and sincere greetings, from all of the staff in the lobby area. Everyone paused their work and took a moment to say hello. When travelling alone having kind customer service staff in a clean environment can be very refreshing. I found the...

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Thank Matthew K
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Matthew K, Our team here at The Courtyard Marriott in Sherman Oaks wishes to thank you for choosing to stay with us during your time here in Los Angeles. We appreciate your kind words about the smiles and sincere greetings from all of our team members. I will share your positive feedback with them! I am glad you were...

jersey9
Reviewed 21 May 2015 via mobile

Arrived at hotel at 10pm was greeted by warm welcoming staff & fast check in. I was provided with bottle of water on request. Nice lobby, workstation area, small bar/restaurant . My son who lives around the corner thought his kitten was ill & wanted me to look at it. I asked at check in desk & they said no...

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Thank jersey9
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear jersey9, Thank you for your valuable feedback about your most recent stay with us at the Courtyard Marriott in Sherman Oaks. We appreciate the kind comments about our welcoming and friendly team members, nice lobby, business center, fitness center, rooftop pool, spa, and café restaurant. It is great to hear that you were able to utilize and enjoy our...

Park City, Utah
Reviewed 29 April 2015

Most all Marriott Courtyard Hotels are good - this one is wonderful and at the top of the list. The lobby is large, comfortable and nicely done - big enough for a small gathering. The rooms are well appointed. Of course, the staff is friendly and helpful, after all this is a Marriott. The location is the best in the...

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Thank Daniel F
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Daniel F, It is wonderful to hear that you had a pleasant stay with us during your recent trip to Los Angeles. We are very happy to hear that you enjoyed our spacious lobby and well-appointed rooms. Our lobby area has been stylishly updated and our rooms are undergoing stylish renovations as we speak. We have also recently changed...

Thornhill, Canada
Reviewed 25 April 2015

Spacious clean room with full amenities at a reasonable price. It is situated at the junction of the I-405 and Hwy 101. Using WAZE it is easy to navigate the area even if the freeways are jammed. Watch out when parking in the garage since some on-coming drivers are a little too aggressive!

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Thank Dan W
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Dan W, Thank you for choosing to stay at the Courtyard Marriott Sherman Oaks during your recent business trip. Our location is ideally situated at the intersection of the 101 and 405 freeways, as you mentioned, making us perfect for travelers coming from LAX and Burbank Airports. It is unfortunate that the traffic can be a bit congested at...

Miami, Florida
Reviewed 22 April 2015

We had an excellent experience at the Sherman Oaks Courtyard last week. Our front desk experience was perfect as well as our room. The new beds are super comfy. The restaurant service was excellent and the food was pretty good for hotel food. Nice breakfast selections. I would highly recommend this hotel for its location, value and service.

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Thank Fred I
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Fred I, We appreciate your review and positive feedback about our Guest Service Team, comfy rooms, and Café. All of our mattresses have been recently replaced, lending to the superior comfort of the beds. Our Guest Service Team is constantly working on new ways to wow our guests. I am glad that they made your experience that much more...

England
Reviewed 15 April 2015

We had a pleasant room though there was quite a lot of traffic noise even though we were on the 10th floor. Bed was a bit soft but there were plenty of pillows. The shower was very powerful. The hotel has a nice little pool though the sun loungers have no shade. There are a few places nearby to eat,...

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1Thank Ambidextrous
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Ambidextrous, Thank you for spending your time with us at the Courtyard Marriott on your most recent visit to Sherman Oaks. I am glad that you were able to utilize many of our hotel’s amenities such as our rooftop pool and spa. We also offer shaded seating areas at our teak tables and chairs on the opposite end of...

Temecula
Reviewed 2 April 2015

We stayed here for two nights because we needed to be closer. UCLA medical center for my wife. When I called them they upgraded do us to a suite since we are Marriott Gold members. In fact, she was able to put us on th 12th floor. Well, after driving for over two hours to get there the front desk...

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Thank JKCJES
Asaf W, Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear JKCJES, Thank you for taking the time to comment of your recent stay with us. I can certainly understand how frustrating it can be when you do not recieve the service you are expecting and the floor height of your preference. I would like to sincerely apologize for not living up to your expectations with your recent stay with...

Cambridge, Massachusetts
Reviewed 28 March 2015

The rooms are clean and comfortable, but the neighborhood has nothing to recommend it (I chose it for proximity to suburban relatives and the 405). After check in, I literally never set foot in the lobby since I could go directly from the parking garage ($17 extra per day) to my room. If there was something appealing to walk to,...

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Thank Catherine C
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Catherine C, Thank you for your feedback on your most recent stay with us. Our location at the intersection of the 405 and 101 freeways is very central for those traveling to and from LAX and Burbank Airports. This makes our hotel an easy destination for travelers. The neighborhood has a variety of offerings, from the Sherman Oaks Galleria...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Los Angeles Sherman Oaks

Address: 15433 Ventura Blvd, Sherman Oaks, Los Angeles, CA 91403-3003
Region: United States > California > Los Angeles
Price Range: $258 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Sherman Oaks 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard Los Angeles Sherman Oaks Hotel Los Angeles
Los Angeles Marriott
Los Angeles Courtyard
Hotel Style:
#64 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Sherman Oaks staff and other travellers.
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Questions? Get answers from Courtyard Los Angeles Sherman Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South West side has less noise, Higher floors have better view of the hollywood hills.”
 of 5 bubbles U8220PDrobinm, 23 Feb 2017 | Read review
“Ask for a Remodeled Room”
 of 5 bubbles craigprabha, 17 Jan 2017 | Read review
“Ask for a room on the south side away from the freeway.”
 of 5 bubbles Kay54, 17 Jan 2017 | Read review
“We were in the rear overlooking the highways in the distance rather than the surface streets. Quiet. I'd go for that location again.”
 of 5 bubbles AliceR646, 5 Jan 2017 | Read review
“Upper floors reduce the traffic noise from below”
 of 5 bubbles brattymom, 29 Nov 2016 | Read review
5 of 5