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Airtel Plaza Hotel

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495 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Seattle, Washington
Reviewed 26 February 2014

I stayed for two nights at the Airtel Plaza Hotel while attending a conference in the hotel. I could not have been more pleased with my entire experience! The staff were all very friendly and helpful, and the front desk staff in particular went above and beyond with every service provided. When I asked if they had a place I...

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Helpful?
Thank DJess_11
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear DJess_11 Thank you for choosing the Airtel Plaza for your accommodations on your most recent visit to Van Nuys, and for taking the time to tell us about your wonderful experience. We pride ourselves on the friendliness of all of our staff members. We are glad that your room exceeded your expectations and that you also enjoyed Landings Restaurant....

Mookie2000
Reviewed 24 February 2014

I was pleasantly surprised at the cleanliness of the hotel and friendliness of the staff which made the stay to be quiet nice. It was definitely worth the price they charge for a nightly stay. Normally i stay at a larger hotel chains but the convention i was going to booked at this hotel and wasn't too sure about what...

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Thank Mookie2000
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Mookie2000, Thank you for staying with us, and for taking the time to share the details of your most recent experience. I am very glad to hear that the staff and cleanliness of the rooms were remarkable. I was sorry to hear that the first room did not meet your expectations. Feel free to reach out to me via...

Santa Barbara, California
Reviewed 15 February 2014

Whenever I have long training sessions with the US Census Bureau in Van Nuys, we are booked here. I love it. Great friendly customer service begins the moment I walk up to check in till I check out. Spacious rooms with all the amenities and anything you would ever need, free hi speed internet, plus microwave ovens and small refrigerators...

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Helpful?
Thank Camille G
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Camille G., Thank you for taking the time to share your most recent experience with us. We were absolutely delighted to hear that we exceeded your expectations with the level of customer service provided. It sounds like you really enjoyed the wide array of amenities we offer, from an in room microwave upon request, to our beautiful outdoor courtyard...

Tacoma, Washington
Reviewed 5 February 2014

I was taken care of, from check in to check out. Gary at the front desk offered a warm welcome and sincere accommodations-he fulfilled my request to be on the highest floor away from the elevator (for quiet). The girls at the Clipper Café are wonderful and offer tips on life and love while brewing up my favorite coffee drink....

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Helpful?
Thank Anne L
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Anne L., Thank you for taking the time to share your comments regarding your most recent visit. We will make sure that we share your experience with Gary, as well as the Clipper Cafe staff. Our team members take great pride in providing superior levels of service to our guests. We are looking forward to welcoming you back on...

Reviewed 29 January 2014

Stayed for 5 nights on business. Amazing property with all the aviation displays and pictures. All the workers, from front desk to bar and food service were exceptional and friendly. My room was very clean and could not have been better. If you have to stay in this area, there is no better.

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Helpful?
Thank konalizza
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Konalizza, Thank you for choosing the Airtel Plaza Hotel on your most recent visit to Van Nuys. We are delighted that you enjoyed the aviation displays throughout the lobby, as well as the service provided by our Guest Reception and Food and Beverage teams. We are looking forward to welcoming you back on your next visit.

Centennial, Colorado
Reviewed 21 January 2014

I recently put on a large event in LA and needed to book a block of rooms at the Airtel Plaza Hotel. They put me into contact with Stephanie Strongin, who is in their sales department, and she was an amazing help! She would handle any requests quickly and professionally. All of there staff was friendly and helpful. If you...

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Helpful?
2Thank Jesse L
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Jesse L. Thank you very much for sharing the wonderful experience you had, with Stephanie Strongin in our sales department. Our employees continually strive to exceed our guests' expectations on a regular basis. We will share your comments with Stephanie. Thank you again for being a valued customer, we are looking forward to seeing you on your next visit.

Milpitas, California
Reviewed 18 January 2014

We would like to share our unforgettable experience staying in this hotel. An impressive lobby, bar, and superb food in the restaurant. The staff was so helpful and very professional.The warm reception of their staff at the front desk Gary and Gerry were very exceptional. I will definitely stay again in this hotel and recommend this hotel to our friends...

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1Thank virgo903
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear virgo903, We are so happy that you enjoyed your most recent stay with us. Our bar and restaurant provide a wide array of choices, that will delight and satisfy any guest. Gary and Gerry take absolute pride in providing warm, engaging, and authentic hospitality to all of our guests. They were absolutely thrilled to hear your comments. We are...

Flushing
Reviewed 7 January 2014

We stayed here for 3 nights over New Years. Our room was fairly plain but was comfortable and we slept well. Quiet, which was nice. We spent a fair amount of time at the pool/hot tub which were great. We traveled with a group of people so spent quite a bit of time in the hotel bar and restaurant, which...

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Helpful?
Thank GostateFlushing
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear GostateFlushing, Thank you for choosing the Airtel Plaza Hotel on your most recent visit to Van Nuys. We are so happy to hear that you enjoyed receiving exceptional levels of service from our staff members in the bar and restaurant. We continually place an emphasis on exceeding the expectations of our guests throughout the hotel. We are looking forward...

Anchorage, Alaska
Reviewed 11 December 2013

I had a five day stay at Airtel and ate their wonderful free breakfast buffet each morning. The 24 hour exercise room was sufficient, I'm not sure how I missed using their spa. The staff was indeed exceptional, the facilities were very clean and the bed was heavenly. I highly recommend the Airtel Plaza Hotel.

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1Thank Phyllis M
Brian_Dunn_1, Guest Relations Manager at Airtel Plaza Hotel, responded to this review

Dear Phyllis M: Thank you for sharing your experiences during your five day stay with us. I will make sure to share your comments on our food with our Chef. We are very proud of our staff at the hotel, who consistently do their best to make the guest feel at home. We look forward to your next visit with...

San Jose, CA
Reviewed 3 December 2013

My wife and I have stayed here several times, and had consistently good experiences. The staff is genuinely friendly and helpful. Management clearly makes an effort to keep the property looking good. Parking is somewhat protected behind pass controlled gates. One feature was a standout for me - the wi-fi. They've really kicked it up. We had a solid 10...

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1Thank billds
Brian_Dunn_1, Guest Relations Manager at Airtel Plaza Hotel, responded to this review

Dear billds: Thank you for taking the time to share your experiences with us. . I am glad to hear your positive comments about our staff. I will be sure to share this with our associates, as it is always nice to know that we are taking good care of our guests. Ownership did extensive research on not only traveler’s...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more   less 

Additional Information about Airtel Plaza Hotel

Address: 7277 Valjean Ave, Van Nuys, Los Angeles, CA 91406-3425
Region: United States > California > Los Angeles
Price Range: $156 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airtel Plaza Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Airtel Plaza Hotel Los Angeles
Airtel Plaza Los Angeles
Airtel Hotel Van Nuys
Airtel Los Angeles
Hotel Style:
#48 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Airtel Plaza Hotel staff and other travellers.
6 questions
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Questions? Get answers from Airtel Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing to add I would never stay here again”
 of 5 bubbles Bill_Devine92563, 26 Jan 2017 | Read review
“Look for their preferred rooms.”
 of 5 bubbles rickrichards0n, 25 Nov 2016 | Read review
“No robes in the room so if you are dependent on that as i am.. Heads up!”
  • Cab yoo believe this was ruin service?!?
 of 5 bubbles angelasL1516DF, 6 Nov 2016 | Read review
“room 358 was very quiet, third floor look out onto the spa & more hotel rooms, You can just see the airport runway a bit”
 of 5 bubbles nissan1515, 19 Oct 2016 | Read review
“I prefer the tower building”
 of 5 bubbles Megansmith112, 13 Oct 2016 | Read review
5 of 5